Unfortunately I had a bad experience with this company. There is either poor communication between staff or I was repeatedly lied to ☹️ I was told repeatedly my device was fixed just for... See more
Company replied
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Unfortunately I had a bad experience with this company. There is either poor communication between staff or I was repeatedly lied to ☹️ I was told repeatedly my device was fixed just for... See more
Company replied
Nestled between the perfume shop and the escalator at the John Lewis end of Buchanan Galleries you could easily miss Revive Lab. If you have a phone problem that would be sad loss. We had a WhatsApp... See more
Company replied
We contacted Revive Lab at 11.30AM this morning, Sun 16th Nov 2025. The team provided high quality service. The service was quick, taking 2.5 hours (motherboard repair, new back, new battery, camera f... See more
Company replied
My Mum’s Tecno phone was acting up with annoying messages popping up and not letting her access the phone. Although the UK doesn’t deal in Tecno (he let us know this previously unknown info), the tec... See more
Company replied
Revive Lab is a leading repair shop for phones, tablets, and laptops, conveniently located inside Buchanan Galleries Shopping Centre in the heart of Glasgow City Centre. We are dedicated to providing top-quality repairs for all major brands, including Apple, Samsung, Sony, HTC, LG, Huawei, OnePlus, and Motorola. Our expert technicians handle repairs for all Apple iPhone models, including the iPhone 15, iPhone 14 Pro, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone XR, iPhone XS Max, iPhone SE 2022, and iPhone 13 Pro. If you need a Samsung Galaxy A or S series smartphone repair in Glasgow, look no further than Revive Lab. We stock a wide range of parts for Motorola models, including screens, charging ports, and camera lenses, ensuring quick and efficient service. We also specialize in laptop repairs and data recovery. Rated "Excellent" on TrustPilot and highly commended in the Independent Retailer of the Year awards, Revive Lab is your trusted choice for reliable and professional device repairs. Your device is in safe hands with us.
Kiosk 4, Buchanan Galleries, 220 Buchanan St, G1 2GF, glasgow, United Kingdom
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Friendly staff explained the repair process and timeline. Kept updated and repair completed.

Reply from Revive Lab
Great service. A lot cheaper than other places too. Had my screen repaired and returned returned me within 90 mina. Would Highley recommend.
Lovely guys who run it too.

Reply from Revive Lab
Efficient and helpful service. Explained everything very clearly.

Reply from Revive Lab
Front screen got damaged to the point it was impossible to see anything, I could not even tell if the damage was limited to just the screen or if any internal damage was suffered.
I booked an appointment for the next morning and even arrived a bit early, I was still able to leave it with them as I went to work then came back to find it fully fixed and got additional feedback there were no internal issues.
Would highly recommend them for phone repairs.

Reply from Revive Lab
The guys were very professional and reliable, would recommend them.

Reply from Revive Lab
Highly satisfied with the speed and quality of services delivered.
My Phone which I had written off got serviced and brought back to life.

Reply from Revive Lab
I got my phone screen replaced and it was so quick. Highly recommend. The guy was lovely.

Reply from Revive Lab
I thought it was professional, quick and a quality job

Reply from Revive Lab

Reply from Revive Lab
Was quoted £850 by EE to fix my phone which i new was wrong as i even knew the problem with the phone, sent away to EE never got it back for two weeks after i said i wasnt paying that money took it to revive and they fixed my phone and i got it back the day after. Fantastic service

Reply from Revive Lab
Prompt and professional service. Excellent work.

Reply from Revive Lab
Seemingly fixed my phone but then i dropped it from a small height a few weeks later and it wouldnt turn on. Took it to Apple who told me Revive Lab had fixed it wrong and completely destroyed it. Had to buy a new phone.

Reply from Revive Lab

Reply from Revive Lab
From start to finish the people were polite and very helpful. I will definitely use them again and would have no hesitating to recommend this service, thank you.

Reply from Revive Lab
Very best service in Glasgow. Just ask without the appointment and in 45 minutes I had my iPhone repaire.
Very nice guys thanks

Reply from Revive Lab

Reply from Revive Lab
Came with a samsung phone that had a cracked screen and was bent, very quick service and phone is like new.

Reply from Revive Lab
Brilliant service, very quick too. They repaired cracked screen on my iPhone. No pressure marks left on screen neither.

Reply from Revive Lab
Came to the shop at 10am with a phone I was told was irreparable from other repair shops, came back at 1pm to a working phone which I’m typing from now. Thank you to Ahmed for his quick efficient and professional service I could not recommend him more

Reply from Revive Lab
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