Revo America Reviews 

571
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been buying from Revo America for over ten Years. My oldest NVR was ten years old and going strong until the power adapter died. I decided to buy a newer model and the improvements are amaz... See more

Rated 4 out of 5 stars

Just got my 6 camera system up and running. Had to go and buy a 50' length of cat 6 cable, as one of the supplied 100' cat 5 cables was non-functional, and I didn't want to wait for a replacement, a... See more

Rated 3 out of 5 stars

i have had system for a long time and it works fine. only ordered remote control to replace one that stopped working and can not get the new one to work came with no instructions or codes

Rated 4 out of 5 stars

REVO Shipping Dept. I have not received my order to date. I can see where the order was made and that it was shipped to my address but, I have not received the system w/8 extra cameras.... See more

Company details

  1. Security System Supplier

Information provided by various external sources

REVO one of the leading sellers of high definition security cameras, DVRs, wireless security cameras, home monitoring solutions and surveillance systems.


Contact info

4.1

Great

TrustScore 4 out of 5

571 reviews

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No recent history of asking for reviews

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4.1

All reviews

(571)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

The support line was easy to access

The support line was easy to access. Less waiting time, less than 3 min waiting time.

To get a reset code was a easy process. Some vendors take days to do this.

The user manual was not good, but the support team save the day. Please keep up the good work.

January 22, 2022
Rated 2 out of 5 stars

Good products, questionable support.

Nice little 2 camera kit packaged so neatly and for a great price. This is the second Revo system I've bought. Real happy with first system but I have had 2 cameras quit working and Revo exchanged 1 of the 2. I sent a email when I ordered this kit to get a replacement camera and never received a return email and the last camera they did replace was supposed to be a bullet as agreed in a phone conversation but they sent me a dome camera.I have called for support, left a message and never received a call back? Maybe Revo cant get any employees?

January 18, 2022
Rated 2 out of 5 stars

Poor battery performance

Poor battery performance, will not last eight hours. Yes I know detection has a lot to do with battery performance, but I tried the cameras isolated just to prove a point. Poor design in charger hook up.

December 24, 2021
Rated 1 out of 5 stars

Do Better

Have had problems with recording for over a month. Was contacted by Monica Aleman and told I needed a new hard drive, that I could install. So I did, still the same problem out $300 and now Monica Aleman won’t respond to my emails.

December 23, 2021
Revo America logo

Reply from Revo America

We do apologize for the issue that you had. It looks like The Call Center manager reached out to you and provided you some suggestions.

Rated 5 out of 5 stars

So far 5 stars

So far 5 stars. Very easy to replace an older system. It’s been plug and play. Cameras are incredibly good viewing quality.

December 15, 2021
Rated 2 out of 5 stars

Revo system only works with IE

The cameras are good and the DVR is good. Revo replace several faulty cameras I had., but I’ve always had trouble with them sending me the correct cords and connectors. This is the second Revo system I’ve had. I have issue with my Revo cloud not having any storage or the option to purchase storage. But the real problem I have with Revo is their system only works with Internet explorer. What’s going to happen to my security system when that dinosaur browser goes extinct?

November 29, 2021
Unprompted review
Rated 4 out of 5 stars

REVO is still the best for my security…

REVO is still the best for my security purposes. I love their products. I only give 4 stars because it was a little scary when I ordered online and the third party did not give me a confirmation code for my order which made me keep trying to charge it again and again. I could not reach anyone by phone but I did leave a message and they did cancel the other two charges of $599 and send me a confirmation of my purchase.

November 22, 2021

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