I have been buying from Revo America for over ten Years. My oldest NVR was ten years old and going strong until the power adapter died. I decided to buy a newer model and the improvements are amaz... See more
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Just got my 6 camera system up and running. Had to go and buy a 50' length of cat 6 cable, as one of the supplied 100' cat 5 cables was non-functional, and I didn't want to wait for a replacement, a... See more
i have had system for a long time and it works fine. only ordered remote control to replace one that stopped working and can not get the new one to work came with no instructions or codes
REVO Shipping Dept. I have not received my order to date. I can see where the order was made and that it was shipped to my address but, I have not received the system w/8 extra cameras.... See more
Company details
Information provided by various external sources
REVO one of the leading sellers of high definition security cameras, DVRs, wireless security cameras, home monitoring solutions and surveillance systems.
Contact info
850 Freeport PKWY SUITE 100, 75019, Coppell, United States
- (866) 625-7386
- account@revoamerica.com
- revoamerica.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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The support line was easy to access
The support line was easy to access. Less waiting time, less than 3 min waiting time.
To get a reset code was a easy process. Some vendors take days to do this.
The user manual was not good, but the support team save the day. Please keep up the good work.
Good products, questionable support.
Nice little 2 camera kit packaged so neatly and for a great price. This is the second Revo system I've bought. Real happy with first system but I have had 2 cameras quit working and Revo exchanged 1 of the 2. I sent a email when I ordered this kit to get a replacement camera and never received a return email and the last camera they did replace was supposed to be a bullet as agreed in a phone conversation but they sent me a dome camera.I have called for support, left a message and never received a call back? Maybe Revo cant get any employees?
These guys never answer the phone and…
These guys never answer the phone and customer service is bad. I needed to return a camera and I was given a RMA number and never received the email that was promised!!! I would give them a negative star if I could
The system is awesome
The system is awesome
I would recommend this system to everyone
Very easy to set up and to change the lighting is easy
Does what it’s supposed to.
Oc Had Your product for many years…
Oc Had Your product for many years just bought another system keep up the good work
Poor battery performance
Poor battery performance, will not last eight hours. Yes I know detection has a lot to do with battery performance, but I tried the cameras isolated just to prove a point. Poor design in charger hook up.
Do Better
Have had problems with recording for over a month. Was contacted by Monica Aleman and told I needed a new hard drive, that I could install. So I did, still the same problem out $300 and now Monica Aleman won’t respond to my emails.

Reply from Revo America
I've had REVO cameras for almost 10…
I've had REVO cameras for almost 10 years and have upgraded my system with them mainly because of their great service.
So far 5 stars
So far 5 stars. Very easy to replace an older system. It’s been plug and play. Cameras are incredibly good viewing quality.
they have to right equipment at the…
they have to right equipment at the right price
and super support
Excellent company
Excellent company, prompt customer service. Very helpful and efficient!
Revo system only works with IE
The cameras are good and the DVR is good. Revo replace several faulty cameras I had., but I’ve always had trouble with them sending me the correct cords and connectors. This is the second Revo system I’ve had. I have issue with my Revo cloud not having any storage or the option to purchase storage. But the real problem I have with Revo is their system only works with Internet explorer. What’s going to happen to my security system when that dinosaur browser goes extinct?
REVO is still the best for my security…
REVO is still the best for my security purposes. I love their products. I only give 4 stars because it was a little scary when I ordered online and the third party did not give me a confirmation code for my order which made me keep trying to charge it again and again. I could not reach anyone by phone but I did leave a message and they did cancel the other two charges of $599 and send me a confirmation of my purchase.
I have been dealing with Revo for five…
I have been dealing with Revo for five years and have nothing but good things to say .Great customer service and product knowledge.
Replacement Camera
Ordered replacement camera. Order was promptly processed and shipped. Camera configured into NVR easily.
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