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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor, making every interaction pleasant and productive. The products are frequently highlighted for their exceptional quality, stunning appearance, and wide range of choices, with many people expressing complete satisfaction with their purchases. The service is consistently described as excellent, with consumers appreciating the attention to detail, efficiency, and the seamless process from ordering to delivery. Delivery is often noted for being fast, on time, and handled by polite and helpful drivers, ensuring products arrive safely and as expected. However, some customers also noted an instance where a selected product was lost between order and delivery, resulting in the wrong item being initially delivered. Despite this, the company was excellent in remedying the situation, though it required the customer to make an additional trip to select a replacement.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as stunning, top-quality, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast delivery and helpful staff.... See more

Quality

Consumers consistently express satisfaction with the quality of products, describing them as stunning,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met Sam at a Home show and she was immediately helpful and provided great advice. On following up with her she not only provided great service but really quick recommendations and visualised it for us... See more

Company replied

Rated 5 out of 5 stars

We have used RF for several home and garden projects in recent years. I visited for some additional supplies today and as always Craig was super knowledgeable, friendly and professional. He helped loa... See more

Company replied

Rated 5 out of 5 stars

RF is a great company to buy from. It was a pleasure to deal with Craig, who went above and beyond at every turn. The attention to detail, and willingness to go the extra mile made the entire proces... See more

Company replied

Rated 5 out of 5 stars

Me and my husband visited RF paving after my dad got his garden flags from there. We went for the aged kandala grey porcelain flags and couldn’t be happier. We ordered the flags to come for a set dat... See more

Company replied


Company details

  1. Paving Materials Supplier
  2. Construction Material Wholesaler
  3. Landscaping Supply Store

Written by the company

RF Paving is a proud family run company, importing and distributing high-quality natural stone paving, porcelain tiles and many other landscaping products. We have a large range of sandstone and limestone paving along with a vast amount of porcelain paving in all different formats, specialising in the larger formats. We supply a range of stone pavers for your patio or driveway, including natural stone accessories such as stone cobbles and setts, stone steps, kerbstones, and stepping stones. We also have a complete and beautiful collection of interior wall and floor tiles, perfect for bathrooms and kitchens. Beyond our gorgeous and durable paving range, we are proud to offer a number of other excellent RF landscape products, including composite decking, stunning pergolas, a variety of garden furniture, outdoor fire pits and much more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great family business RF paving

Great family business. I started using RF about 6 years ago. They are a one stop shop. Not only is the advice given second to none. (Ask for Craig) he is brilliant, really reliable and does his utmost to ensure your products are delivered when you need them. The drivers are fantastic and put the goods as close to where you need them using a Moffat. The goods are well packaged and having had numerous deliveries, only three broken tiles. Will continue using Craig and the gang at RF. Brilliant people who try to please.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend RF Paving !

RF Paving is a fantastic place to visit with their wide array of landscaping products, set out beautifully to view. The staff both in the office and in the yard are very welcoming and helpful, making the whole experience easy and enjoyable. Not to mention their competitive prices. Craig Smith in the office is always helpful and willing to help us out as much as he can. Would highly recommend RF Paving.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Quality Service

I’ve dealt with Craig mainly throughout a very large project which still isn’t complete and I’ll be continuing to deal with both RF and Craig as the service so far has been fantastic. Stock levels always high and Craig has allowed me to ring fence some stock and call off when required making sure the project so far is from the same batch. As well as the porcelain paving, corbels etc I’ve also had some 20 ton drops of decorative stone and as always, the service and the pricing of the product was very good.

I will be continuing to use RF Paving on all required projects due to the competitive pricing but mainly the service provided.

Thanks all, Andy

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great to visit the site and plenty of…

Great to visit the site and plenty of display for paving, etc. Also Great staff Craig Smith helped us to think more and answer our some questions.

Worth to visit there to give you to pick right match for your property, etc and good reasonable pricing.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered over the phone

I ordered some porcelain that was delivered last month and it was even better than the pictures on the website! I couldn’t see the display as I am in the northeast but delivery was quick and fantastic, Craig was great to deal with over the phone and very knowledgeable. I will be back for our next project and I couldn't recommend them more, Thank you for all your help

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

Best around

As a landscaper of 15+ years, I've dealt with many, many suppliers, these guys are my go to for paving. Fantastic in all aspects, biggest range you'll find, huge display area, excellent knowledgeable staff who can't do enough to help, premium quality and reasonably priced. Why go anywhere else?

August 5, 2023
Unprompted review
RF Paving logo

Reply from RF Paving

Hello Gareth,

Thank you for taking the time to share your review and your 5-star experience with us.

We appreciate the positive feedback!

If you ever need anything else in the future, please don’t hesitate to contact us.

We’d love to work with you again, and we hope you have a lovely day!

Kind Regards,
Lauren Williams
Sales
Lauren@rflandscapeproducts.co.uk

Rated 4 out of 5 stars

Spoke to Craig Smith about my order for…

Spoke to Craig Smith about my order for porceline slabs and he was very helpful and professional

April 8, 2023
Unprompted review
RF Paving logo

Reply from RF Paving

Hello Ryan,

Thank you for taking the time to share your review and your 4-star experience with us.

We appreciate the positive feedback and will make sure to pass this onto Craig, about your experience with them.

If you ever need anything else in the future, please don’t hesitate to contact us.

We’d love to work with you again, and we hope you have a lovely day!

Kind Regards,
Lauren Williams
Sales
Lauren@rflandscapeproducts.co.uk

Rated 5 out of 5 stars

Fantastic service

Fantastic service, largest display of paving and tiles you will ever see and chaps always on hand to offer advice. Go see Craig Smith he was fantastic!

April 8, 2023
Unprompted review
RF Paving logo

Reply from RF Paving

Hello Keith,

Thank you for taking the time to share your review and your 5-star experience with us.

We appreciate the positive feedback and will make sure to pass this onto Craig, about your experience with them.

If you ever need anything else in the future, please don’t hesitate to contact us.

We’d love to work with you again, and we hope you have a lovely day!

Kind Regards,
Lauren Williams
Sales
Lauren@rflandscapeproducts.co.uk

Rated 5 out of 5 stars

Fantastic place

Absolutely fantastic group of people. We have done business with them for years and always will. Never any issues and they go the extra mile

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service and advice

Took time to visit their showroom near Goole, was met by a friendly chap who talked me through the different options and I placed my order. I then received a call to arrange delivery and was furnished with lots of advice on how the ground working team should lay the sets and flags to achieve the best finish. I have been so impressed with this company from start to finish and couldn't recommend them highly enough. Thank you.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very knowledgeable about their products, actually didn't arrive expecting to buy from them but their product, service and professionalism won the day and so fitted out 2 bathrooms, open plan living areas and a large external terrace all in their Chorus White 600sq porcelain tiles.
Everyone was extremely helpful, especially Lauren and the guys in transport. We are planning to place another order with them shortly

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great prices

We have been using RF for many years without issue. We find them good with pricing and always deliver on time.
Craig is very helpful with every order we make

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and top…

Excellent customer service and top quality paving not to mention the super fast delivery. Lauren goes the extra mile for the customers with samples and pricing. Everything a landscaper looks for in a supplier. Would highly recommend.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Superb service from start to finish.

Superb service from start to finish.
I dealt with Craig who was extremely efficient, professional and accommodating, changing order quantities as our project progressed, and delivering promptly. Also no problem taking returns. Would highly recommend to family, friends and colleagues.

October 11, 2022
Unprompted review

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