I placed a large order on Saturday, August 31st. I've been contacting the company via email to confirm shipment details and they responded to every third email with an AI bot. It's now September 6th a... See more
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Review summary
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Received an Item for Christmas from a relative. Attempted to return the item for the proper size and was informed that the order did not exist and even if they had found the order any items delivered... See more
DO NOT BUY from this company. Ordered a puffer vest on Nov 24. Today, 12/16, still no delivery. Rhoback blames FedEx & FedEx blames Rhoback. Rhoback insists that I must wait knowing that FedEx h... See more
Worst customer service!
I went to order at midnight of cyber Monday as I worked all day. As I was checking out the discount went away. I emailed customer service to see if I could receive a promo code to honor my intent on purchasing for Cyber Monday and they literally couldn’t have cared any less and all they said was “Unfortunately, you were too late. Sorry!” I wanted to try this brand out for the first time but they’ll never get my business now. Thanks for all your help Meg from customer service!
November 28, 2023
Unprompted review
I cannot yet comment on the clothing
I cannot yet comment on the clothing. I bought a top for my wife on 6/23, it is now 7/3 and the order still has not shipped. They are either making to order or have serious supply chain issues.
July 3, 2023
Unprompted review
Rhobacker For Life
Golfers are the most fickle and picky people in the world. I know this because I am one.
Went through my share of big box hoarding from brands like Adidas, Nike and Callaway.
Got gifted a Rhoback polo and it was love at first wear.
The polos simply feel great. No constriction on the swing at all. Really cool during the summer. Stays dry no matter how much you sweat. On balmy days, the shirt will dry quickly.
Overall the product deserves 5 stars.
8 polos 3 q-zips and a hoodie deep with no plans on stopping.
Also their service is impeccable.
Meg is awesome. Super responsive and knows how to treat customers.
Can't recommend them enough.
February 14, 2022
Unprompted review
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