I spoke to Caitlin Minton about renewing my classic car and bikes policy, she couldn't have been more helpful, and was a pleasure to deal with. We agreed various options, and came to a very reasona... See more
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Company details
Written by the company
With over 40 years of experience, RH takes pride in delivering specialist vehicle insurance solutions for owners and collectors.
Contact info
United Kingdom
- 0333 043 3911
- rhspecialistinsurance.co.uk
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It is refreshing to deal with a real…
It is refreshing to deal with a real person. Elliot was that person who was professional and helpful regarding my renewal.
Great Value and Courteous Service
Got a great quote from RH with courteous and efficient service to boot, which is refreshing in this faceless technological age. Thank you Josh for sorting out our renewal.
Great service and customer care
5☆ customer service as it should be
Have used RH for over 10 years for my everyday & specialist / classic cars. No pressing various buttons & being put on hold. Answered by a real person who was not reading from a script!
I needed to make an amendment to my policy at short notice on a Saturday morning. Planning to purchase a replacement car that afternoon.
Matthew Knatt at the Worcester call centre was most helpful & personable. He called me back within 20 mins & arranged cover. Top marks - customer service as it should be!
I Telephoned RH this morning to renew…
I Telephoned RH this morning to renew my car insurance and spoke to Josh, who was very helpful and talked through everything with me. E mail came through quickly with details.
Thank you to Ethan Brooks for your help…
Thank you to Ethan Brooks for your help in renewing my classic car insurance. I was a little concerned that with less than two weeks to my insurance expiring that I had heard nothing. Anyway In no time Ethan promptly sorted it out.
A painless renewal
Renewed my classic insurance on the Marcos. Renewal letter followed up with a phone call from Ethan Brooks who reconfirmed everything & answered a few questions I had. A painless experience & happy to have the car covered for another year.
Josh was extremely helpful and friendly…
Josh was extremely helpful and friendly today - I’m so impressed. Many thanks!
Excellent customer service
I received excellent customer service from Elliot at RH Insurance today. Very efficient, clear, competent and client-focussed.
I came away feeling valued rather than ripped off or taken for a ride (albeit on the new bike).
Excellent customer service at renewal
Excellent customer service at renewal, with a clear understanding of my specific insurance requirements, concluding in a satisfactory policy with an acceptable premium.
Thanks in particular to Ethan for his knowledge and expertise.
I received a call this morning…
I received a call this morning regarding my renewal, this was conducted by Ethan Brooks, who took me through each section of my policy, in doing so, he made it really clear and easy for me to follow.
Many thanks Ethan
MGA Insurance Renewal
I have had my MGA Roadster insured through RHS for some years now. They are one of the few Companies who answer the phone these days promptly. I had my Insurance renewal dealt with efficiently and courteously by Ethan Brooks today. Job Done!
David Stone
Simply the best........
Just wanted to thank Emma Airey for her help in sorting out my classic car insurance renewal with RH.
Excellent, friendly, helpful and knowledgeable service...... 😀
Thanks again...xx
Great customer service
I have two vehicles insured through RH insurance. All my interactions with the team have been excellent, they are extremely efficient and courteous. I have used their breakdown service on several occasions and the response was exceptional. I received accurate information about when recovery would arrive and follow up calls to ensure attendance had taken place. This is refreshing old fashioned customer service which seems to have been lost in so many large businesses.
Excellent Bike Insurers
I have 3 classic bikes insured with RH Insurance they are super efficient and prices are excellent. You can phone them and your call is answered straight away and you actually speak to someone who knows what they're talking about and are always very helpful. You DON'T get "your call is important to us and you are now number 34 in the queue" !! this is a big plus for me as I haven't got the time or inclination to wait in a queue for hours on end.. Well done RH !!
Terrific service for my motor cover
Emma Airey was a delight to deal with.
Knowledgable, helpful, diligent and patient with an extremely pleasant personality.
I have 3 vehicles insured on a single…
I have 3 vehicles insured on a single policy with RHS, saving a geat deal of money.
I have been with them for over 10 years, receiving an excellent, friendly, economic and efficient service that cannot be rivaled.
Particular thanks to Ethan Brooks , who I spoke to this morning , for his friendly and prompt renewal of our insurance for yet another year. Highly recommended!
This is how modern companies should operate.
The phone was answered very quickly and my conversation with Ethan is exactly how modern companies should operate . No hanging on and listening to an inane voice saying Your call is important to us , when it plainly isn,t .
And in an accent I could understand .
"Very helpful "is an understatement is my experience with RH Insurance every time
A big 'thank you' to Emma Airey
A big 'thank you' to Emma Airey for her help in sorting out my classic motorcycle insurance renewal with RH. It's reassuring to know that RH Specialist Vehicle Insurance has such a knowlegeable, friendly and helpful person to lead the team there.
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