Avery Residential London Ltd Reviews 114

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The most important thing for me is that when I’ve needed support that is perhaps a bit more than the normal day to day management, Avery have always been really helpful and made sure I feel supported.... See more

Rated 5 out of 5 stars

Avery Residential have managed our London properties for over 5 years now. Tom and his team have proved an excellent choice - professional, responsive and always quick to get on top of any day to day... See more

Rated 5 out of 5 stars

Hands down the most efficient, competent, friendly estate agent! I’ve not a bad word to say about this firm, best to represent landlords and best to help tenants. Helped us throughout the whole proces... See more

Rated 5 out of 5 stars

Very professional agency we worked with during our one year stay at the property. Rhiannan has been an amazing property manager who was very supportive in her communication and responses and ov... See more

Company details

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Written by the company

A bespoke Property Management, Sales and Lettings agent based in London and Birmingham City Centre. Additional services include furniture packs, property renovations, relocation services. Established since 2008, Avery Residential offers the best in costumer service for both landlords, vendors and tenants. ARLA Propertymark certified. Formerly Rhubarb Property 2008-2023.


Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 5 out of 5 stars

A Professional and Reliable Property Agency

Avery Residential have managed our London properties for over 5 years now. Tom and his team have proved an excellent choice - professional, responsive and always quick to get on top of any day to day management issues. We don't live in London so it's essential for us to know that our property is in good hands and our tenants have dependable help when needed. Tom is also very experienced in the London market and keeps us in the loop when it's time to re-let.
Special shout out to Anna and Rhiannan who go above and beyond when help is needed!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

I recently worked with Anna Francis…

I recently worked with Anna Francis from Avery Residentials Birmingham and I was genuinely impressed with the level of service provided. From the virtual viewing to finalising the tenancy agreement, she was professional, responsive, and very helpful throughout the process. Communication was clear and timely, and any questions or concerns I had were addressed quickly and thoroughly. She made what can often be a stressful process feel smooth and well-organised. I appreciated the transparency, attention to detail, and the courteous manner in which everything was handled.
Overall, I would highly recommend [Avery Residentials and especially Anna Francis to anyone looking to rent a property with confidence and ease.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Anna was always available during…

Anna was always available during working hours and sorted out all the tenancy related matters in a professional and timely manner. Honestly, I’ve had negative experiences about some estate agents in Birmingham but Avery Residential seems to be on a different level. I genuinely recommend them👍

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Spectacular company

We have been working with Tom and his team in London for quite awhile now and have always found them easy to work with on various maintenance jobs. Straightforward and stress free. Would highly recommend

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

We had an outstanding experience with…

We had an outstanding experience with the Avery Residential throughout our entire process to rent an apartment. The team was always professional, responsive, and proactive in handling any questions or concerns we had. The team was very quick to reply back to us with our emails or phone calls.
The end of tenancy process was just as seamless, with clear communication and efficient handling of all the necessary steps. We are truly grateful for their support. A Special thanks to Colin for helping us to get the apartment when we needed and to Rhiannan for managing to give us back our deposit in full amount when we ended our tenancy. Highly recommended!

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience and

Flawless process from the start of our tenancy until the end, the communication was spot on and timely and everyone was a pleasure to speak with. The handling of the deposit was handled professionally and without any issue. Highly recommend Avery, great company to work with and would happily use them again if needed.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Seemless from start to finish

Seemless from start to finish. Great service, always on hand to help, polite and professional. Moving in and out could not have gone better. Communication is key and Avery delivered on this especially getting our deposit back! Thank you!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Avery Residential/ Rhiannan

So I rented a lovely one bed apartment in town. From the beginning my process with working with this company was smooth. I secured my flat within hours of viewing it. Moving in was seamless and so was check out. Rhiannan was extremely helpful. She negotiated well between myself and my landlord for check out. Whenever there was an issue maintenance always came out. I had no issues at all with this agency. I left my flat as I am off to be married. It was my first time living alone but I had a great experience renting my first place as a single person. It was that much more great because of Avery Residential and their understanding towards tenants. Thank you to the team!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great agency

Great agency. Rented a flat with them for a year. Throughout this time Rhiannan was very responsive both on email and on the phone. They were very fair with the deposit at the end of the tenancy and generally helpful throughout the year regarding any problems in the flat. Have a good receipt system too for logging issues.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Positive Experience…

Anna and every other person I worked with during my moving was an absolute delight, the process was seamless and Anna ensured I had constant feedback about any queries and proffered prompt solutions to all queries, thumbs up👍

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Anna support

Anna Francis unwavering support and exceptional efforts were pivotal in successfully resolving a long-standing conflict with the electricity company. Her invaluable assistance and dedication truly made a significant difference, leading to a positive and satisfying resolution. I am incredibly thankful for Anna's kindness and expertise in navigating this challenging situation with grace and effectiveness.

Thank you again Anna!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

I found myself very well with this…

I found myself very well with this company especially with Anna. She is very professional, qualified and available for any problem or issue concerning your property. I really recommend to deal with her in need of help.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

My late mother engaged with Rhubarb to…

My late mother engaged with Rhubarb to manage our property and waxed lyrical about them for years, having nothing but positive things to say. After she passed away I naturally had to liaise with them myself directly and I have to say they have been an absolute pleasure to deal with. They were unbelievably understanding and helpful in ensuring that everything was dealt with professionally and to the highest standard!

I have no hesitations at all in recommending the friendly and professional team at Rhubarb as they offer a top class service ⭐️⭐️⭐️⭐️⭐️

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptionally good property management

On the property management side they are super responsive to me and my tenant. They give professional and balanced advice on market changes balancing the interests of the landlord and tenant so I have a happy tenant. They are also proactive and just sort things out including a periodic check to make sure the property is in good order and doesn't need anything. I have been very happy with them for years.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Avery Residential Team

The support from team Avery Residential was everything we were looking for! They always kept us updated about everything.
Lovely people, cannot recommend them more!

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Avery have been nothing but great with their professional customer service. We had a few technical issues and they were quick to resolve them. Definitely recommended

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing supportive estate agent

Amazing supportive estate agent, helped me throughout the process and genuinely caring about the tenants. Very professional and friendly approach, it’s been such a pleasure dealing with such lovely and professional people who do a fantastic job! Colin has a great team, also Anna and Rihanna, very supportive and great at what they do!!

December 22, 2023
Unprompted review

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