Richer Sounds Birmingham Reviews 508

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service, staff are so helpful, a great company, I highly recommend. Owners are fantastic treating staff so well.

Rated 5 out of 5 stars

Whenever we are thinking of buying audio equipment or a telly, we always look at Richer Sounds first. We've bought numerous items from the Birmingham store over a good few years now. The prices are... See more

Rated 5 out of 5 stars

Friendly, knowledgeable staff, and spent time with a reluctant spender. Lured me in with a great special offer on a home cinema kit and directed my shopping towards some super speakers, cable and oth... See more

Rated 5 out of 5 stars

Brilliant service as always. Sam was attentive and nothing was too much trouble for him. Bringing out several models of sound bars and bases for us to listen to. Eventually finding one that was really... See more

4.9

Excellent

TrustScore 5 out of 5

508 reviews

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Rated 5 out of 5 stars

Excellent Sales Advisors

Sam advised me on my latest purchase. Sam was extremely knowledgable, very helpful, professional and courteous. His product knowledge is impeccable and ensured I left with everything that I needed to complete my home cinema installation. I highly recommend this store.

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

I popped into my nearest branch today…

I popped into my nearest branch today to buy a replacement DVD player. As always, the service was next to non, friendly and knowledgable. I routinely check here first whenever I'm looking for new tech. They didn't have what I wanted in the shop, but it will be delivered, f.o.c., later this week.

August 6, 2019
Rated 5 out of 5 stars

Richer Sounds Birmingham are the best

Clifford was very helpful and I found my experience at Richer Sounds in Birmingham to be second to none - I fully recommend using this store
Clifford and his team are very helpful and customer service is Outstanding!!

August 2, 2019
Unprompted review
Rated 5 out of 5 stars

Helpful and freindly staff

Helpful and freindly staff, with a good knowledge of the goods. I was informed of any special offers and was impressed with the the 6 year warranty.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Brought in a 18month old CD player.

Brought in a 18month old CD player that had failed (probably laser) Imediately replaced no quibble excellent service. Only difficulty was exiting Birmingham multiple roadworks, not really their fault.

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Samsung tv and sound bar purchase

The advice and product comparison demonstration I received was first class especially compared with another well known retailer I had initially sought advice from. Felt under no pressure to buy. Matched price with no quibble - Richer Sounds will be my first port of call in the future.

July 14, 2019
Unprompted review
Rated 5 out of 5 stars

I was recommend Richersounds via my…

I was recommend Richersounds via my builder and I’m really pleased he did.
The service from Sam was professional, easy going and non pushy. As someone who isn’t overly knowledgeable he was able to advice me on suitable products for the look and sound I wanted to achieve. Sam did everything thoroughly and made some additional changes for me without any hesitation and still honoured the discount.
Everything he promised was done on time and with a smile. He even called me madam which made me feel very grown up!
I loved he is a proper brummie, as a brummie myself I found his service, honestly and offer of continual advice and support really reassuring. You’re a good man Sam they are lucky to have you.

July 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great team effort.

Cliff and the team did a great job by sorting my TV problems to my satisfaction with speedy decisions once all the facts were known.
I upgraded my TV to an OLED and even got a brilliant 'cheaper elsewhere' discount of £220.
Highly recommended to any would-be buyer and the 6-year Warranty is second to none!

June 24, 2019
Unprompted review
Rated 5 out of 5 stars

went in to Richer Sounds to but freesat box.

went in to buy a freesat box Sam had one in stock and I asked would they price match amazon, only £3 so expected a yes but instead he knocked £10 off. great.
so Richer have a good ethical policy, pay decent wages,have a charity and pay taxes! so we can have a health service why give money to a scumbug billionaire who does none of the above.

June 24, 2019
Unprompted review
Rated 5 out of 5 stars

Professional stuff.

Professional stuff.
It is the second time that i was there to buy something, for sure i'll be back to take a sound system. Thank you all of you.

June 4, 2019
Unprompted review

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