Brilliant service, staff are so helpful, a great company, I highly recommend. Owners are fantastic treating staff so well.
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See what reviewers are saying
Whenever we are thinking of buying audio equipment or a telly, we always look at Richer Sounds first. We've bought numerous items from the Birmingham store over a good few years now. The prices are... See more
Friendly, knowledgeable staff, and spent time with a reluctant spender. Lured me in with a great special offer on a home cinema kit and directed my shopping towards some super speakers, cable and oth... See more
Brilliant service as always. Sam was attentive and nothing was too much trouble for him. Bringing out several models of sound bars and bases for us to listen to. Eventually finding one that was really... See more
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Excellent Sales Advisors
Sam advised me on my latest purchase. Sam was extremely knowledgable, very helpful, professional and courteous. His product knowledge is impeccable and ensured I left with everything that I needed to complete my home cinema installation. I highly recommend this store.
I popped into my nearest branch today…
I popped into my nearest branch today to buy a replacement DVD player. As always, the service was next to non, friendly and knowledgable. I routinely check here first whenever I'm looking for new tech. They didn't have what I wanted in the shop, but it will be delivered, f.o.c., later this week.
Richer Sounds Birmingham are the best
Clifford was very helpful and I found my experience at Richer Sounds in Birmingham to be second to none - I fully recommend using this store
Clifford and his team are very helpful and customer service is Outstanding!!
Didn't quite get the deal I wanted but…
Didn't quite get the deal I wanted but was fairly happy with the cost. Sales person was very helpful and helped to carry the heavy TV to the car.
Helpful and freindly staff
Helpful and freindly staff, with a good knowledge of the goods. I was informed of any special offers and was impressed with the the 6 year warranty.
Brought in a 18month old CD player.
Brought in a 18month old CD player that had failed (probably laser) Imediately replaced no quibble excellent service. Only difficulty was exiting Birmingham multiple roadworks, not really their fault.
Samsung tv and sound bar purchase
The advice and product comparison demonstration I received was first class especially compared with another well known retailer I had initially sought advice from. Felt under no pressure to buy. Matched price with no quibble - Richer Sounds will be my first port of call in the future.
Friendly and effective service
Sam who served was very knowledgeable and friendly whilst offering solid technical advice, I will definitely buy from Richer Sounds again.
excellent service a*****
I was recommend Richersounds via my…
I was recommend Richersounds via my builder and I’m really pleased he did.
The service from Sam was professional, easy going and non pushy. As someone who isn’t overly knowledgeable he was able to advice me on suitable products for the look and sound I wanted to achieve. Sam did everything thoroughly and made some additional changes for me without any hesitation and still honoured the discount.
Everything he promised was done on time and with a smile. He even called me madam which made me feel very grown up!
I loved he is a proper brummie, as a brummie myself I found his service, honestly and offer of continual advice and support really reassuring. You’re a good man Sam they are lucky to have you.
Always great to deal with
Always great to deal with. Helpful staff who are always cheerful and nothing seems to be a problem for them. Great range of products.
Very helpful well explained telephone…
Very helpful well explained telephone order. Ordered on Saturday, arrived Tuesday morning... Brilliant!
Great team effort.
Cliff and the team did a great job by sorting my TV problems to my satisfaction with speedy decisions once all the facts were known.
I upgraded my TV to an OLED and even got a brilliant 'cheaper elsewhere' discount of £220.
Highly recommended to any would-be buyer and the 6-year Warranty is second to none!
went in to Richer Sounds to but freesat box.
went in to buy a freesat box Sam had one in stock and I asked would they price match amazon, only £3 so expected a yes but instead he knocked £10 off. great.
so Richer have a good ethical policy, pay decent wages,have a charity and pay taxes! so we can have a health service why give money to a scumbug billionaire who does none of the above.
Helpful and clear to someone who gets…
Helpful and clear to someone who gets very confused with any technology
Efficient and friendly
I was served immediately. Sales person was extremely helpful, friendly and knowledgeable.
found staff very helpful and they…
found staff very helpful and they recommended a tv i am very pleased with tv
i will be shoping there again for a bigger tv for my house
Professional stuff.
Professional stuff.
It is the second time that i was there to buy something, for sure i'll be back to take a sound system. Thank you all of you.
Yamaha AV reciever
Great experience, good advice, and a great deal on Yamaha AV reciever.
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