We recently purchased a used Hyundai from Richmond Bognor Regis and couldn’t be happier with the service we received. Ned Cox was brilliant from start to finish. He was friendly, polite and pro... See more
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Location
Switch locationMG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB
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I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... See more
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The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... See more
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Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... See more
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Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom
- 01243 584 333
4.6
Excellent
297 reviews
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that they are giving their best to satisfied their costumer
very accomodating to their clients and helpful
February 21, 2024
Reply from Richmond Motor Group - MG Bognor Regis
Hi Melinda. Thank you for your positive review - we're glad to have been of service!
We inquired at the Bognor mg Richmond…
We inquired at the Bognor mg Richmond about a car on a Sunday just before 4pm and was invited to the show room that day to test drive the car Jake the salesman was very professional and we brought the car that day and all paperwork and details sorted very quickly and we have had follow up calls to check in with us about the car would definitely recommend a visit
February 22, 2024
Reply from Richmond Motor Group - MG Bognor Regis
Hi Mr. Gardner. Thank you for your positive review and recommendation. Jake will be over the moon with your 5-star rating and we're so pleased that you had a great experience. Thank you again and happy Friday! 😊
Absolutely great experience here
Absolutely great experience here .
Free coffee . Comfortable chairs nice friendly happy salesman . Nothing was too much trouble . Told me everything I needed to know about the cars I was interested in . And follow up emails etc incase I had any questions but I didn’t feel under pressure. Thank you all . I highly recommend this dealership 😊💯
February 17, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Good morning, Wendie. Thank you for your fantastic review and recommendation, customer feedback means the world to us so we really appreciate it! We're thrilled that your experience was 5-stars and hope to see you again soon! 😊
Joshua was helpful and kept me updated…
Joshua was helpful and kept me updated and helped me to sort out my vehicle so I could drive away
February 16, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Hi Julie. Thank you for your 5-star review. We're very glad that you were pleased with the service provided to you by Joshua and wish you all the best in your new car 😊
The sales staff are very helpful
The sales staff are very helpful, a lot of car showrooms you go in nobody comes up to you to ask if you need advice but at Richmond Motor they were very helpful.
And I went in a lot of times before asking for a test drive.
February 16, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Good afternoon, Chris. Thank you for this excellent review, we're happy to hear you had a 5-star experience at out MG Bognor Regis branch. I will be sure to pass your great comments along to the team. Kind regards.
Jack Heeley is your man!
Jack Heeley did a fine job trying to sell us a new car. We have however decided to get a different make and model. The offer he came up with for us was very decent. The only reason we didn’t buy was because we wanted all whistles and bells and the MG HS was just a bit lacking and we also wanted a Hybrid. But a big thanks to Jack for all his hard work. We would not hesitate to recommend him and Richmond Motors to anyone looking for a reasonably specced new car.
February 14, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Good morning, thank you for taking the time to leave us a review. We're delighted to hear you had such a pleasurable experience at our MG Bognor Regis branch with Jack. I will make sure to pass your kind comments along. We look forward to hopefully welcoming you back in the future!
Skoda purchase Feb 2024
Very welcoming and happy to help. The least stressful experience I’ve had when buying a car. Options for financing were discussed and explained fully. The car was well presented and prepared before collection. My thanks to Joshua and Robin for their help.
February 7, 2024
Reply from Richmond Motor Group - MG Bognor Regis
Good afternoon Mr Green, thank you for this glowing review! We're delighted to hear you had such a pleasant experience at out MG Bognor Regis branch. I will be sure to pass your kind words along to Joshua and Robin. We look forward to hopefully welcoming you back in the future. Kind regards.
Getting a faulty car replaced was hard…
Getting a faulty car replaced was hard work. The service reception Ian Horner was very helpful.
February 5, 2024
Reply from Richmond Motor Group - MG Bognor Regis
Hi Graham. Thank you for your honest and positive feedback. We're glad to know that Ian was a great help to you and please don't hesitate to contact us should you need further help in the future 😊
MG4 enquiry
We have recently made enquiries about an electric vehicle primarily the MG4, while we have decided, financial grounds, not to go ahead I would like to take this opportunity to thank your team, especially Joshua, for all the support and the test drive in the MG4
February 5, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Dear customer. Thank you for your positive feedback - Customer service is very important to us and we're so pleased that you had a 5-star experience with Joshua. Thanks again! 😊
New MG from Richmond MG Bognor Regis
Picked up my new MG4 electric from Richmond MG Bognor Regis.
Joshua Smale did a fantastic job organising a test drive for me and helping me with finance and everything.
He is very helpful and answered all my questions (even the silly ones!!).
Thanks Joshua and Richmond MG for a fantastic experience! I particularly enjoyed the unveiling of my car. What a brilliant idea!!!!
February 10, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Good morning, Andre. Thank you for taking the time to leave a review, we really appreciate it! We're so happy that you were impressed with the service from Joshua and wish you many happy miles in your MG4! 😊
5*’s for Joshua!
Having just bought a car from Richmonds, I just wanted to leave a glowing 5* review for Joshua Smale, who was very friendly, helpful, knowledgeable, & extremely professional. He made sure the sale was fast & smooth without being in the least bit pushy. I honestly don’t think I’ve ever felt so at ease at a car dealership!! A massive thank you to Joshua… I’m loving my new car & all its gadgets!!!
February 7, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Good morning, Angela. Thank you for your 5-star feedback. Joshua will be delighted with your positive review and we're so pleased that you felt so at ease throughout your car-buying experience. Enjoy the car! Kind regards, Summer. 😊
Joshua was fantastic
Joshua was fantastic and assisted us with our purchase. He was also very patient with us which was helpful.
January 6, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Dear customer. Thank you for your 5-star review. We're so happy that you had a pleasant experience with Joshua and wish you all the best in your new motor!
Outstanding customer service from…
Outstanding customer service from Joshua Smale and the Richmond Group as a whole. Made the whole process of buying our MG ZS a pleasant and easy experience. Would definitely buy from them again and highly recommend them to anyone looking for a new car.
February 2, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Dear customer. Thank you for your 5-star review and recommendation. I'm so glad that you had a pleasant car-buying experience with Joshua and the team and will be sure to pass on your praises!
Outstanding service from Richmond…
Outstanding service from Richmond Motor, special thanks to Chris Turner one of the sales managers who Helped us to buy our new MG ZS EV car and his sales assistant Sarah McCarthy.
January 23, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Hello Gholam. Thank you for your great feedback regarding your recent car-buying experience with Chris and Sarah. We wish you many happy miles in your ZS! 😊
Found the salesman (MAZ) very helpful
Found the salesman (MAZ) very helpful. Car was well presented.
January 30, 2024
Reply from Richmond Motor Group - MG Bognor Regis
Good morning, Graham. Thank you for your kind feedback - We're so pleased that you had a great experience with Maz and wish you all the best with your car!
Completely disorganised servicing
Completely disorganised servicing. What should have taken half a day took 4, mainly because recall parts hadn't been ordered despite it being an obvious requirement. Apparently it costs £10 to return parts if they aren't needed so as a result I have 3 extra days without a car. Easy to see the company's priorities.
January 16, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Dear Grant. I'm very sorry that you're dissatisfied with your experience with our aftersales department. I understand your frustration and have passed your feedback on to our relevant team pending investigation. In the meantime, I ask that you email all relevant information, including your address and vehicle reg to customerservice@richmondmotorgroup.com. Thank you.
Buying a new car
From walking straight into the showroom Aidan made my wife a I very welcome offering tea coffee etc
Aidan asked what type of car we was interested in and then got the keys for the car showing us what the car had and what it could do.
Then we went back to the showroom to talk about the different options available for us after that we took the car out for a test drive and we really liked the car.
Chris was available to help out regarding our options and too was very helpful.
The only reason we didn’t purchase the car was because of a change of plan nothing to do with the car/ dealership
We are very grateful for Aidan and Chris for what they did for us and hopefully will return in the future to purchase a car
January 20, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Hi Mr. Hardy. Thank you for taking the time to feedback on your recent car-buying experience - it's always appreciated! We're very grateful for your honest and positive feedback and hope to see you again in the future should your circumstances change. I will be sure to pass your kind words on to Aidan, Chris and the team! Kind regards.
Five star experience
Really smooth process with Joshua Smale. Friendly service and he made it all very easy.
January 19, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Hi Daniel. Thank you for your 5-star feedback. We're very glad you had a smooth sales experience with Joshua and wish you all the best in your new car!
Brilliant service
Service was brilliant from start to finish, Sarah was extremely helpful and friendly from start to finish
January 18, 2024
Reply from Richmond Motor Group - MG Bognor Regis
Hi Andrew. Thank you for your great feedback - we're so pleased that you had a brilliant experience with Sarah and hope to see you again in the future!
Joshua was a really nice guy
Joshua was a really nice guy so friendly and really helpful he Wes alway happy.
January 18, 2024
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Dear customer. Thank you for your 5-star review, we're so glad you had a pleasant experience with Joshua.
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