Richmond Motor Group - MG Bognor Regis Reviews 

We saw Aiden at MG Richmond and was very impressed by his professionalism and manner. He was approachable and attentive to what car would be suitable for us. He managed to negotiate a very deal for us and made the process very easy. We would certainly deal with Aiden, his manager and Richmond Motors again in the future.

I would like to thank Richmond Motor Group for their excellent service and customer service when we purchased our MG HS . A very special thanks to Joshua Smale on the sales team who was very professional and spent time to make sure as customers we were totally satisfied. Thank you again
Paul Witheyman

I have purchased a MG ZS Joshua smale made the hole experience very easy from start to finish. I would recommend coming to Richmond mg bognor to anyone all staff are helpful and friendly

Best customer service I think I have ever received, Joshua the sales advisor made me feel comfortable from the minute I walked in, I was very anxious at going to view cars to suit my needs. Joshua was patient, understanding & helped me look at vehicles. Arranged a test drive & gave me as much time as I needed, communicating until my car arrived. I would highly recommend Bognor Richmond MG all of the staff are friendly, give you space to look around with no sale pressure, Joshua made me feel comfortable & listened to.

Joshua Smale was extremely enthusiastic, patient and helpful throughout our search for an appropriate car for our needs. He listened carefully to our requirements and searched for a suitable car for us. He was always friendly, polite and clear in the advice that he gave. We felt very confident dealing with him and happily recommend him to others.

right from the start meeting joshua i felt very welcomed , he dose the company a great service, as for the car i drove this home not long ago and wat a fantastic little car , i cant fault it and think wat a wonderfull way for mg to end an era with this being 1 of the last petrol cars to be produced just a fun car before we all have to make the switch to evs , thanks joshua and to MG itself. kind regards mark grassie

Great customer service from Joshua Smale. He went over and beyond to help me out.

We had a wonderful experience picking a new car and being informed about every aspect of buying our car after a horrendous week, Aidan was very helpful and couldn't do enough to have the car ready at short notice, thank you Richmond Motor group

We were welcomed on our visit by Aiden Miles. He took us to see the MG range of cars. He seemed very knowledgeable.
He arranged a test drive for us. We drove the car and liked it. Upon return to the dealership we decided to go ahead with buying the car.
Aiden was very good,he gave us a good deal along with Chris his manager overseeing it all.
We sold our own car privately and got a better deal than MG could offer, this wasnt a problem.
Upon collection everything was in place for us, just a couple of things to sign etc.. unfortunately the Internet was playing up, so it took quite some time to sort out. In the end Aiden printed out the paperwork and we quickly had our new car sorted.
Thank you to Aiden, it was a pleasure doing business with you. 10/10

Multiple faults with the car and some not covered by warranty, for a new car simply not worth the money. Still waiting for part to arrive which I guess they have just given up on. Had service, invoiced for work not carried out. Phoned twice, no call back. Thank god car is leased, giving back early as time wasted at garage just not worth it. I noted have multiple displays saying angry customers will not be tolerated, begs the question why are so many customers angry.

I had a great experience everything went smoothly. If anyone is thinking of buying a Škoda I would recommend speaking to Josh at Bognor Regis he is very knowledgeable and a very friendly person. I am very pleased with my purchase

From ordering to pick up the lovely Joshua Smale has kept me informed every step of the way. Always lovely clean welcoming showroom. The mg is a delight to drive

Good friendly staff

Been looked after Joshua Smale and words can’t describe how much I have appreciated everything he has done to help me out to exchange my car.
Thank you so much Josh keep it up with your amazing job. ☺️

Sarah was brilliant. Very helpful at the sale and now with some after care. Highly recommend

Had a fantastic experience with Joshua Smale at Mg Richmond. Joshua helped us find the perfect car for our needs. He maintained a professional approach with a very personable manner. We were always greeted with a smile. Huge thanks to Joshua. Very happy customers.

I felt a little pressured, but this is what I often find as I’m on my own.
Sales rep kept disappearing to speak with his manager, only met the manager on my way out.
Is this normal??

It has been a long time since I have purchased a car from a garage/dealer but I did not have to worry because the customer service at Richmond MG Bognor Regis was superb. Jack made the whole process stress-free and enjoyable. We came away happy, with a great deal and the car perfect for our needs, thank you!

I would like to recommend Aidan for professional assistance for choosing a car!

Good experience and professional approach!