Dropped in on a whim to look at various options relating to my daughters' cars and because I had been playing with the idea of going fully electric rather than PHEV. Beth Louis, despite being busy, to... See more
Company replied
Location
Switch locationMG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB
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See what reviewers are saying
An absolute pleasure to deal with Bethany! She is efficient warm and friendly From ordering our new ZS to driving it away everything was so easy and uncomplicated Thankyou Beth! Anna and Elaine Fran... See more
Company replied
Had a fantastic experience from start to finish with MG Richmond Group at Bognor. Beth and Josh have been amazing, were caring and helped with everything I needed. I would definitely recommend them 10... See more
Company replied
Was so quick and easy to buy a car! The team are super friendly and Ned was brilliant - he walked us through everything, making the whole experience so simple. So professional and would absolutely rec... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis & Chery.
Contact info
MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom
- 01243 584 333
4.8
Excellent
284 reviews
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Positive experience from complex off the cuff enquiry to completion
Dropped in on a whim to look at various options relating to my daughters' cars and because I had been playing with the idea of going fully electric rather than PHEV. Beth Louis, despite being busy, took the time to listen to the many options running through my head and made several positive suggestions. Some of the discussions are ongoing but I have selfishly completed my own change to full electric and Beth was proactive without being pushy in making this happen. She showed empathy and a willingness to get the deal done.
May 15, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We are so glad to hear you had such a positive experience with us! It is wonderful to know our team was able to assist you effectively with your vehicle choices. We appreciate you sharing your feedback.
Ned was very professional.
Ned was really friendly, knowledgeable and helpful. He made the whole experience smooth and enjoyable.
May 11, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We appreciate your five-star rating! We're happy to hear that you found our team member friendly, knowledgeable, and helpful, and that your experience was smooth and enjoyable.
Great customer service
Great support from Beth Louis when we decided to get a new car. Kept us updated all through the process and made sure we understood the details.
March 6, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that you received great support and were kept updated throughout the process of getting your new car. We appreciate your feedback!
They were very friendly
They were very friendly, found the car what was amazing and a great colour. The sales guy was very knowledgeable and listened, the car is spotless.
April 27, 2026
Reply from Richmond Motor Group - MG Bognor Regis
We appreciate your positive feedback! We're so glad to hear that you found our team friendly and knowledgeable, and that you love your spotless car and its amazing color.
Reply from Richmond Motor Group - MG Bognor Regis
Thank you for your 5 star review!
Bought a new car from Richmond…
Bought a new car from Richmond completely pain free. The sales exec (Beth) couldn't have been more helpful. I'd recommend the company and their sales team.
April 24, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear your new car purchase was pain-free! It's great that our sales team, especially Beth, was so helpful. We appreciate your recommendation of our company.
We would highly recommend Richmond MG…
We would highly recommend Richmond MG Bognor Regis. Beth was extremely helpful, very knowledgeable and a pleasure to deal with, so much so we purchased two cars!
April 23, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We appreciate your recommendation of our team! We're happy to hear that you found our service to be helpful and informative, resulting in your purchase of two cars. Thank you!
Beth louis was very helpful
Beth louis was very helpful, and understanding, kept us up to date on delivery and hand over. We are mobility customers, and found the experience very relaxed and easy.
April 25, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that our service was helpful and understanding! It's great to know you felt supported with delivery and handover. We appreciate your positive feedback.
Great range of cars - quick and simple
Was so quick and easy to buy a car! The team are super friendly and Ned was brilliant - he walked us through everything, making the whole experience so simple. So professional and would absolutely recommend to anyone.
April 22, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We appreciate your positive feedback! We're happy to hear that our team made buying a car quick and easy for you. We're glad the experience was simple and professional, and we thank you for recommending us.
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that our process was easy and straightforward for you. Thank you for your positive feedback; we appreciate it.
Ned Cox was very helpful and…
Ned Cox was very helpful and knowledgeable. He helped us find a car with our budget and meeting all our families needs
April 6, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that you received helpful and knowledgeable assistance in finding a car that met your family's needs and budget. We appreciate your feedback!
Bought with Ned
Bought with Ned, did take longer than expected but he kept me informed.
April 14, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that you had a positive experience. We appreciate your patience and are glad you were kept informed. Thanks for the feedback!
5 stars all the way
5 stars all the way. Kept me well informed throughout the process and was knowledgeable about the Motability scheme which made buying a breeze. Just superb service all round Beth and will stay with the brand and your garage in the future.
April 14, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that you had a superb experience. It's great to know that you were well-informed throughout the process and that our knowledge of the Motability scheme made buying easy. We appreciate your loyalty.
Amazing service
after being let down by another MG garage for a Motability car , Beth at MG Richmond Bognor Regis went above and beyond for us and i cant thank her enough.. swift and efficient
March 30, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that we exceeded your expectations with your Motability car! We appreciate you highlighting our team's swift and efficient service, and we thank you for your positive feedback.
Richmond Group Bognor - Ned in particular
We just popped in to have a look at MGs but after hearing our requirements Ned said we should look at The Chery Tiggo 7. We were very impressed and not long after we decided to buy one. So we would like to thank Ned for his attention, help and friendly banter!
February 20, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're glad you enjoyed your experience and found the perfect vehicle to meet your needs. We appreciate your acknowledging the assistance you received. Thank you for your positive feedback!
An absolute pleasure to deal with…
An absolute pleasure to deal with Bethany! She is efficient warm and friendly From ordering our new ZS to driving it away everything was so easy and uncomplicated Thankyou Beth! Anna and Elaine Francis.
Must also mention Joshua , lovely man .
March 2, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're happy to hear that your experience was a pleasure! We appreciate your kind words about the team. We're so glad we made everything easy and uncomplicated for you. Thanks!
Outstanding service we were looked…
Outstanding service we were looked after by beth in Richmond bognor,Outstanding customer service.couldent fault beth everything was explained to us,credit to Richmond well done beth.
March 2, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Thank you for your wonderful review and five-star rating, Malcolm. We are thrilled to hear about your outstanding experience at Richmond MG Bognor Regis. Beth will be delighted to know her exceptional customer service made such a positive impression. We truly appreciate your kind words and look forward to welcoming you again in the future.
Had a fantastic experience from start to finish - cannot recommend enough! :)
Had a fantastic experience from start to finish with MG Richmond Group at Bognor. Beth and Josh have been amazing, were caring and helped with everything I needed. I would definitely recommend them 100pc and have definitely felt valued as a customer where as some other garages were less keen to keep me as a customer. Thank you so much again for all your help!
March 3, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
Thank you for your wonderful review, Vicky. We are thrilled to hear about your fantastic experience with Richmond MG Bognor Regis. It’s great to know that Beth and Josh provided such caring and helpful service, ensuring you felt valued as a customer. We truly appreciate your recommendation and kind words. Thank you again for choosing us, and we hope to see you again in the future!
Good customer service
It was a great experience buying my car from Rich Mond Bognor Regis. Great customer service and support all through. The car is smooth, elegant and comfortable.
February 25, 2026
Reply from Richmond Motor Group - MG Bognor Regis
Hi Emmanuel, thank you for your glowing five-star review! We are delighted to hear that you had a great experience purchasing your car at Richmond MG Bognor Regis. It’s wonderful to know you’re enjoying your smooth, elegant, and comfortable car. We truly appreciate your kind words and look forward to welcoming you back in the future. Best regards, Richmond MG Bognor Regis.
I absolutely love my new car
I absolutely love my new car! They were so helpful and kind and thank you to Aidan who had wonderful customer service really helped me find the perfect car.
February 16, 2026
Unprompted review
Reply from Richmond Motor Group - MG Bognor Regis
We're so glad to hear you love your new car! We appreciate your kind words about the helpful and kind assistance you received, especially from Aiden.
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