Richmond Motor Group - MG Bognor Regis Reviews 

296
TrustScore 4.5 out of 5

4.6

MG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We recently purchased a used Hyundai from Richmond Bognor Regis and couldn’t be happier with the service we received. Ned Cox was brilliant from start to finish. He was friendly, polite and pro... See more

Company replied

Rated 5 out of 5 stars

I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... See more

Company replied

Rated 5 out of 5 stars

The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... See more

Company replied

Rated 5 out of 5 stars

Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 584 333

4.6

Excellent

TrustScore 4.5 out of 5

296 reviews

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4.6

All reviews

(296)

1,628 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah McCarthy

October 16, 2025
Unprompted review
Richmond Motor Group - MG Bognor Regis logo

Reply from Richmond Motor Group - MG Bognor Regis

Hi Andrew, thank you for your 5-star review! . Best regards, Richmond MG Bognor Regis.

Rated 5 out of 5 stars

Superb sales team!

Aiden made our transaction quick, easy, and reliable! He walked me through all the details I needed to prepare, which was a huge help as a first-time buyer from a dealer. The whole process was smooth from start to finish — they even picked us up from the train station and brought us to the garage. Excellent service all around!

October 12, 2025
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Reply from Richmond Motor Group - MG Bognor Regis

We appreciate you sharing your excellent experience! We're so glad the transaction was quick and easy, and that the guidance was helpful. It's great to hear you were happy with our service.

Rated 5 out of 5 stars

First but not the last!

Aidan has been amazing from start to finish. My first time buying an MG, first time at Richmond and Aidan made sure everything went smoothly and had everything I needed. I was recommended to come to Richmond by my mechanic and my neighbour and they didn’t disappoint. Thanks to Josh too for his support!

October 9, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

Thank you for your fantastic five-star review! We're thrilled to hear that Aidan provided such excellent support throughout your first MG buying experience at Richmond MG Bognor Regis. It's wonderful to know that both your mechanic and neighbour's recommendations lived up to your expectations. We'll be sure to pass on your kind words to both Aidan and Josh. Enjoy your new MG, and we hope to see you again in the future!

Rated 5 out of 5 stars

Great Service

Friendly. No pressure sales. Informative.

October 6, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

Hi Duncan, thank you for your five-star review! We're delighted to hear you found our team at Richmond MG Bognor Regis to be friendly, informative, and respectful of a no-pressure approach. We greatly appreciate your kind words and look forward to welcoming you again in the future. Best regards, Richmond MG Bognor Regis.

Rated 5 out of 5 stars

Aidan

Aidan, has been very helpful , the whole experience with all the staff here has been great.

October 6, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

Thank you for your wonderful review, Helen. We're delighted to hear that Aidan and the rest of the team at Richmond MG Bognor Regis provided you with a great experience. Your kind words are truly appreciated, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great Place to Buy a Car

I bought my Skoda Fabia here in September and I can’t recommend them enough! The whole team was brilliant, and all the paperwork was sorted quickly and professionally. A huge thanks to Bethany Louis, who looked after me the whole way—she was friendly, approachable, and super efficient. Everything, from emails to in-person documents, was completely hassle-free. Thanks so much to Beth and the team for making the whole process so smooth!

September 15, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

Hi Phoebe, thank you for taking the time to leave such a glowing review and a five-star rating! We’re thrilled to hear about your positive experience at Richmond MG Bognor Regis. It’s wonderful to know that Bethany and the team made the process of purchasing your Skoda Fabia smooth and hassle-free. We’ll be sure to pass on your kind words to Bethany. Enjoy your Fabia, and we hope to see you again in the future! Best regards, Richmond MG Bognor Regis.

Rated 5 out of 5 stars

Bought a used MG from Richmond Bognor

Bought a used MG from Richmond Bognor. Had an issue with another branch but dealing with Sarah in Bognor was completely different nothing was to much trouble, Car was ready when she said it would be 1 problem with the car was easily sorted most impressed thanks Sarah

September 24, 2025
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Reply from Richmond Motor Group - MG Bognor Regis

We're happy to hear that your experience at our location was so positive! We appreciate your feedback and are pleased that the issue was resolved smoothly. Thank you for taking the time to share.

Rated 5 out of 5 stars

A very positive experience purchasing…

A very positive experience purchasing my vehicle from Richmonds. Beth Louis was extremely helpful and courteous throughout from test drive, negotiation to collection.

September 17, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

We're happy you had a positive experience purchasing your vehicle. It's great to hear that you found our team member helpful and courteous during your test drive, negotiation, and collection. Thanks for your feedback.

Rated 4 out of 5 stars

Approachable and friendly staff

Approachable and friendly staff. Abu was a great help!!

September 23, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

Hi Oli, we appreciate your kind words about our approachable staff. We're glad to hear Abu was a great help to you during your visit!

Rated 5 out of 5 stars

Aidan and Josh excellent …

Aidan and Josh were both extremely helpful, explaining everything clearly and helping ironing out any problems

September 19, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

We're happy to hear that our team members were so helpful! We appreciate you taking the time to share your positive experience with us; thank you for your feedback.

Rated 5 out of 5 stars

Aidan was very approachable

Aidan was very approachable, friendly and provided a great service

September 19, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

We appreciate you sharing your experience! We are so glad to hear that you found our service approachable and friendly.

Rated 5 out of 5 stars

Very impressed with the level of…

Very impressed with the level of service at this branch of MG. Professional and friendly staff. A special thanks to Beth. 10/10

August 26, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

We appreciate you taking the time to share your positive experience with our team. We're so glad you were impressed with our professional and friendly service! We will pass on your kind words to Beth!

Rated 5 out of 5 stars

Excellent service

Brilliant service,our sales representative Abu was very helpful and talked us through everything with getting our new car.

September 9, 2025
Unprompted review
Richmond Motor Group - MG Bognor Regis logo

Reply from Richmond Motor Group - MG Bognor Regis

We're happy to hear that our sales representative was very helpful and thoroughly explained the process of getting your new car. We appreciate your positive feedback!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Beth was so lovely to deal with and very patient. She took the time to explain everything and was really helpful.

September 2, 2025
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Reply from Richmond Motor Group - MG Bognor Regis

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that Beth was helpful and patient.

Rated 5 out of 5 stars

Relaxed atmosphere

Relaxed atmosphere, the sales representative Bethany was knowledgeable and the sales process seamless. I would throughly recommend Richmond Motor Group.

July 17, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Bognor Regis

Hi Peter, we're pleased to know you would recommend Richmond MG Bognor Regis to others! Thank you for your 5 stars!

Rated 5 out of 5 stars

Excellent service

Excellent service. I bought a new car with no pressure at all. The sales person, Beth Louis, was very attentive and knowledgeable. She was incredibly helpful on the test drives. The other staff at the Bognor branch were also helpful when I had further questions. I would definitely recommend MG Richmond (Bognor).

July 14, 2025
Unprompted review
Richmond Motor Group - MG Bognor Regis logo

Reply from Richmond Motor Group - MG Bognor Regis

Hi Colin, It's great to hear that our sales team was attentive, knowledgeable, and helpful during your test drives. We appreciate your recommendation of Richmond Bognor Regis and hope to see you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service

July 26, 2025
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Reply from Richmond Motor Group - MG Bognor Regis

Hi Edwin, thanks for sharing your 5-star feedback!

Rated 5 out of 5 stars

Nice staff quick and efficient process

We were made to feel very welcome when we arrived Aidan showed us some good examples of nearly new cars at great prices. We decided on a year old MG on pcp. The whole process was quick and efficient and within 3 days our car was delivered in excellent condition.

July 14, 2025
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Reply from Richmond Motor Group - MG Bognor Regis

Good morning, thank you for the kind words! We are delighted to know you've had a lovely experience and hope you see you again in the future!

Rated 5 out of 5 stars

Pleasant, successful purchase.

My husband and I were very pleased with the way Bethany dealt with our purchase of a ŠKODA Karoq. She was knowledgeable, enthusiastic and professional in dealing with all our enquiries. The whole process was completed successfully and we feel confident in our ongoing relationship with Richmond ŠKODA, Bognor Regis.
Kind regards,
Patricia.

July 10, 2025
Unprompted review
Richmond Motor Group - MG Bognor Regis logo

Reply from Richmond Motor Group - MG Bognor Regis

Hi Patricia, thank you for choosing Richmond Bognor Regis! We're grateful for your positive feedback and can't wait to welcome you and your family back!

Rated 5 out of 5 stars

The sales team were very helpful

The sales team were very helpful, l was guided through the process of choosing the car, and the final purchase.

July 12, 2025
Richmond Motor Group - MG Bognor Regis logo

Reply from Richmond Motor Group - MG Bognor Regis

Hi Pam, we're happy to hear that our sales team provided helpful guidance throughout your car selection and purchase. Thank you for sharing your positive experience with us!

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