Richmond Motor Group - MG Guildford Reviews 

Marius was very helpful during our conversations with him where we were deciding whether to switch our car for a new one. He listened to our ideas/concerns and provided lots of helpful information presented in an objective way. There was no pressure and in the end we kept with our current car which he took in good spirit.

I recently purchased a new MG ZS through Kelly Faith of Richmond Motor Group in Guildford. The whole experience was very positive and Kelly was excrptionally responsive and helpful throughout the whole deal. Five Stars!

Henry had all details covered and made the whole buying a car process stress free. I don’t find it a very easy process normally, but he really went out of his way to make sure I had the best purchase for my budget. I’m really happy with the car. Bought MG4

Marius was extremely helpful and provided a great service throughout. He explained all the products on offer and gave very clear and impartial advice. I would definitely recommend the company for great customer service.

Went to look at an MG car today not a new one but second hand and was met by such a lovely lady called Kelly . She did so much and was extremely helpful and knowledgeable of the cars that I ended up buying a brand new car from her . She made everything so simple and gave us a great deal on our trade in . I really wouldn’t hesitate to anyone that’s looking for an MG to go to this dealership and ask for Kelly she will do you a great deal with absolutely none of the BS .

Very helpful staff very quick turn around from trading in my old car to receiving my new one.

Kelly gave a first class service, she was very knowledgeable about the vehicle, kept me up to date at all times and was never forceful in her approach. Very happy customer.

Friendly, helpful staff. Everything was explained in detail. From starting the buying process to completion was very quick and Kelly arranged everything for us. This is our second purchase and we will remain loyal customers for life.

Very easy process in a relaxed, calm showroom. Very helpful and quick to amend any request or issues.

Brilliant customer relations maruis sales guy top notch 👌

We received friendly fantastic customer service from MG guildford. Special thanks goes to Kelly faith who guided and provide everything we need until we bought our first car. It ws a brilliant experience and thank you so much for everything

Kelly was very helpful, patient and friendly. Thank you

Fantastic service Very pleased with my new car extremely professional sales person very helpful

Excellent test drive with Marius. Really informative on all products, gave good advise and details on pricing etc.

Lots of information but with out being a pushy salesmen, would certainly use again

Kelly Faith was great from the moment we walked through the doors. Professional and welcoming. Made the whole process a joy. An absolute asset to the MG brand.

Smooth and efficient operation from arrival for a test drive to departure in the new car. No unnecessary pressure, and good clear advice from the sales exec.
Very professional but friendly approach throughout the whole process.
Many thanks to Marcus and his colleagues.

Marius was very helpful and made buying a new car straightforward and answered with all my questions. Picked the car up today and very happy.

Would recommend.

Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me up from the station to take me to the dealership which was brilliant. However, the car wasn't ready due to a backlog in valetting. This delayed my get away.

Kelly has made this experience so easy and quick. She was very polite and explained everything so that I understood perfectly. I would recommend Kelly to everyone. First class!!!!

Great customer service and support from Kelly.