I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... See more
Company replied
Location
Switch locationMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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See what reviewers are saying
Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... See more
Company replied
We had a very warm welcome by a polite sales person called Marius Mockus who was not over powering and dealt with my son new motorbility vehicle and explained everything to my son about his new car .... See more
Company replied
Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me u... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 668 303
4.8
Excellent
359 reviews
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Very good experience using Richmond MG…
Very good experience using Richmond MG Guildford - Marius was particularly helpful, with nothing too much trouble, especially with organising the test drives for me.
July 7, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Good afternoon Sarah,
We're happy to hear that you had a very good experience. We appreciate your positive feedback and are so glad that our organization of the test drives was helpful to you.
Kind regards,
Cameron
Sales advisor Kelly Faith is amazing…
Sales advisor Kelly Faith is amazing she has made buying a new car a absolutely joy and I would recommend anyone who wants to buy a car to see Kelly
July 4, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that your car-buying experience was a joy. It's wonderful to know the sales advisor provided amazing service. We appreciate your recommendation and feedback. Kind regards, Cameron
Marius was very helpful and polite…
Marius was very helpful and polite explaining all the various things to me
July 2, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you found the explanations helpful and the service polite. Thank you for sharing your positive experience with us! Kind regards, Cameron
Reply from Richmond Motor Group - MG Guildford
Hi Qing
Thank you so much for the kind words, We're thrilled to hear you had a first-class experience. If there's anything else we can help with in the future, don't hesitate to get in touch.
Kind regards,
Mae
Kelly was fabulous very attentive and…
Kelly was fabulous very attentive and not pushy. She really knew her stuff about the vehicles and deals available. A real credit to MG.
June 21, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Kelly
We're happy to hear that you had a positive experience! It's great to know the team member was attentive and knowledgeable. Thank you for your feedback.
Kind regards,
Mae
Buying a new car with no pressure from salesman
Made welcome from the beginning of looking for a new car, no pressure from sales team but extremely helpful.
Marius Mockus has been especially helpful, being available for any questions I had, and keeping me informed. Would definitely recommend to friends and family
June 21, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you felt welcome and experienced helpful, no-pressure service while looking for your new car. We appreciate your kind words and recommendation! It's great to know that our team met your needs.
Great service and very helpful.
June 19, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We are so happy to hear that you found our service helpful and great. Thank you for your positive feedback!
James Abernathy was really helpful and…
James Abernathy was really helpful and made the whole process quick and painless!
June 17, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that the process was quick and painless, and that the team member was helpful. Thank you for your positive feedback!
Excellent service
June 13, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for the great feedback! We're glad you were happy with the service. Kind regards, Cameron
Great service from James
I have ordered an MG HS Phev having been looked after by James. He was very patient with my endless questions and need for a few test drives to make my mind up. He didn’t apply any pressure or try any ‘sales tactics’, which I would have disliked. He gave me some good advice and I found him very straightforward to deal with. He also worked hard to get me the best deal on the car. This is the second car I have bought from the Richmond Motor Group and both have been good experiences.
May 31, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Good afternoon Adrian, we're glad you enjoyed your experience. It's great to hear that you felt supported during the purchase of your MG HS Phev and that you appreciated the straightforward service. We appreciate your repeat business and thank you for your positive feedback. Kind regards, Cameron
I purchased a MG ZS Hybrid from MG…
I purchased a MG ZS Hybrid from MG Guildford and the experience was made very easy by the friendly and knowledgeable staff ( especially Marius). There was no hard sell just providing all the information we needed to make the decision to buy.
June 9, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Ray. We appreciate your feedback and are so glad to hear the team made your MG ZS Hybrid purchase easy. It's great to know the staff's knowledge helped you make your decision. Thank you! - Laurence
Marius Mockus salesman MG Guilo
The salesmen whose name is Marius Mockus in Richmond motor group in Guildford was very knowledgeable and polite also made us feel good about coming to MG Guildford and we would recommend in to others buying a new car.
June 6, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Mr Clark. We appreciate your kind words! We're happy you felt comfortable visiting us and found our team member to be knowledgeable and polite. We're glad you enjoyed your experience and would recommend us to others. - Laurence
I would like to thank Marius our salesman at Richmond Motors Guildford
I would like to thank Marius our salesman for all his help in choosing our new MG ZS HIBRID. We are delighted with our car and the service Marius and the team at Richmond motors Guildford provided.
Thanks Marius
June 2, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Good afternoon Hugh, we appreciate your wonderful review! We're so happy to hear that you are delighted with your new car and the service provided. It's fantastic to know that you had such a positive experience with our team. Kind regards, Cameron
Friendly efficient and good value
Kelly was great. Friendly, efficient, knowledgeable about the product and best of all provided good value. What more can I say other than thank you.
May 30, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you found our team member friendly, efficient, and knowledgeable. We appreciate you noting the value provided. Thank you!
James made the process of buying my new…
James made the process of buying my new car so easy! Great service and communication. Thank you.
May 30, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We appreciate your kind words! We're so pleased to hear that you had a positive experience. We appreciate you taking the time to share your feedback. We hope you enjoy your new car!
Fantastic sales experience
We have had a fantastic service from Kelly. She listened to what we were looking for and guided us through the sales process. This is our 3rd MG and we love the cars. Thank you Kelly for your never ending patience with us!
May 29, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We appreciate your wonderful review! We're so glad to hear that you had such a positive experience. It's fantastic that you felt listened to and guided through the sales process. We appreciate your continued loyalty and patience, and hope you continue to love our cars!
Had a fantastic experience with Kelly.
Had a fantastic experience with Kelly.
The whole process was very easy and straightforward.
Was able to test drive the same day, and had my new car within the week.
May 29, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that your experience was fantastic! We're glad the process was easy and straightforward, and that you got your new car quickly. Thanks for your feedback. Kind regards, Cameron
Excellent and knowledgeable customer…
Excellent and knowledgeable customer service
Took the time to help me familiarise myself with the car and controls.Set my bluetooth connection for me
May 24, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Good afternoon Peter, we're happy to hear that our customer service was excellent and knowledgeable. We appreciate you taking the time to share your positive experience familiarising yourself with your car and controls. Thank you! Kind regards, Cameron
Great service
I had very good experience visiting MG dealership in Guildford .Marius Mockus was very friendly and knowledgeable.
The sales process was not pushy or overwhelming.marius was very helpful and the sale went smoothly.
May 21, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Salah. We're happy to hear that you had a positive experience at our dealership. It's great to know that you found our team member friendly and knowledgeable, and that the sales process was smooth and not overwhelming. We appreciate your feedback! Many thanks, Laurence.
James and Henry were very helpful and…
James and Henry were very helpful and would recommend to my friends to consider buying a car with MG Guildford
May 13, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Good afternoon Kevin, we're thrilled to hear about your positive experience with James and Henry. Their dedication to providing excellent customer service is truly appreciated. We're glad you had a great experience and would recommend us to your friends. Kind regards, Cameron
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