Richmond Motor Group - MG Portsmouth Reviews 

522
TrustScore 4.5 out of 5

4.6

MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB


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Rated 5 out of 5 stars

From the start to the end great experience. We only went to look around without thought to buy new car. Ended up buying new one. Daniel was extremely helpful and made everything feel understandable an... See more

Company replied

Rated 5 out of 5 stars

I was looking for a second hand Suzuki Swift (they are fabulous little cars!), with an idea of what I was prepared to pay. Jag found me the car I wanted at a price I could afford. He didn't try to... See more

Company replied

Rated 5 out of 5 stars

We had thr best experience buy our mg from Richmond motor group portsmouth, sandeep our salesman was so warm a d friendly when we arrived and made us feel at ease. When my wife and I arrived at thw s... See more

Company replied

Rated 5 out of 5 stars

Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, United Kingdom

  • 02392 288 260

4.6

Excellent

TrustScore 4.5 out of 5

522 reviews

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4.6

All reviews

(522)

1,660 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Natalia Karolewska was the sales executive who sold the car to me and and directed me on a test drive of the first EV I've ever driven. Her patience was admirable.

June 11, 2025
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Robert, we're happy to hear you received excellent service! It's great to know that our sales team provided admirable patience and guidance during your first EV test drive. Thank you for your positive feedback. Kind regards, Cameron

Rated 5 out of 5 stars

Very fast delivery of new car

Very fast delivery of new car, Perry Ingles was so helpful and very knowledgeable and couldn't do enough for us.

June 10, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Nicole, we're happy you had a fast delivery and a great experience. We appreciate your positive feedback regarding the helpfulness and knowledge provided. Thanks! Kind regard, Cameron

Rated 5 out of 5 stars

10/10 Service

Just brought a car with Josh down at MG Portsmouth (Farlington). From start to finish, whilst the process from walking through the door to handover was very speedy, the process didn’t feel rushed. Josh was very knowledgeable. He knew what was he was talking about, great communication via email etc. We needed a quick turnaround and Josh made it happen.

June 4, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Jessica, we're glad you enjoyed your experience. It's great to hear that the process was speedy and efficient, and that our communication met your needs. Thank you for your positive feedback. Kind regards, Cameron

Rated 5 out of 5 stars

Picked up new car today josh was very…

Picked up new car today josh was very helpful and friendly, very pleased with the experience of getting my new car

June 3, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Jo, we're happy to hear that you had a positive experience and that our team member was helpful during the process of getting your new car. We appreciate your feedback! Kind regards, Cameron

Rated 5 out of 5 stars

Josh was excellent you should be very…

Josh was excellent you should be very proud of him working for you.

May 31, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're so glad to hear about your excellent experience. We appreciate you recognizing our team member's efforts!

Rated 5 out of 5 stars

Great customer service and care

Perry at MG has been so helpful and patient, top customer service from him and everyone at MG Portsmouth!

May 30, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're so pleased to hear about the positive experience you had! We appreciate your recognition of our team's dedication to providing excellent customer service.

Rated 5 out of 5 stars

Josh was excellent

Josh was excellent. Made sure we had the best deal

May 30, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're glad you had a great experience and that you were happy with the deal you received. Thanks for your feedback.

Rated 5 out of 5 stars

Can’t fault

Sundeep from Portsmouth Branch helped me to find exactly what I wanted within my budget.

May 30, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're happy to hear that we could help you find what you wanted within your budget. Thank you for your positive feedback.

Rated 5 out of 5 stars

Sundeep was very helpful

Sundeep was very helpful! They didn’t have the car on their showroom which was wanted and he managed to find my the exact car I wanted! He was very friendly and professional! Many thanks to him! Great work!

May 28, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're happy to hear that we could find the exact car you wanted, even though it wasn't in our showroom. We appreciate your recognition of our team's friendly and professional service. Thanks for the great feedback! Kind regards, Cameron

Rated 5 out of 5 stars

Sundeep Valand was extremely helpful…

Sundeep Valand was extremely helpful and supportive during my finance review.

May 28, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're happy to hear that you had a positive and supportive experience during your finance review. Thank you for sharing. Kind regards, Cameron

Rated 5 out of 5 stars

Really helpful and…

Or sales rep, Sundeep was really helpful and provided a great experience.

May 26, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We're glad to hear that you had a great experience. We appreciate your feedback and will share it with our team. Kind regards, Cameron

Rated 5 out of 5 stars

Sonny was so professional was a…

Sonny was so professional was a pleasure meeting him and sorting my new car

May 25, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Sam. we're happy to hear that you enjoyed your experience. Thank you for your positive feedback, and we appreciate you taking the time to share. Kind regards, Cameron

Rated 5 out of 5 stars

We’ve had such a positive and friendly…

We’ve had such a positive and friendly experience with Sunny! He’s a as so accommodating with both children and us! Was very helpful with all the information.

Thank you so much for our great experience

May 24, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Liliane. we're happy to hear that you had a positive and friendly experience! We appreciate your kind words and are so glad that you found the information helpful. Thank you for your great feedback! Kind regards, Cameron

Rated 5 out of 5 stars

Amazing service

Amazing service, thank you Sundeep.

May 24, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

We appreciate your kind words and are glad we could help! Kind regards, Cameron

Rated 5 out of 5 stars

Richmond Hyundai Farlington A+

I recently visited Richmond Hyundai in Farlington to test drive the new Inster, and I was really impressed. Lewis, the salesman I dealt with, was excellent, friendly, knowledgeable, and not pushy at all. He took the time to answer all my questions and made the whole experience relaxed and enjoyable. It was a refreshing change from the usual hard-sell approach you sometimes get. Highly recommended if you're thinking about a Hyundai, ask for Lewis!

May 17, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Damian, we're happy to hear you enjoyed your experience test driving the Inster. We appreciate your kind words about our sales team. Thank you for the recommendation! Kind regards, Cameron

Rated 5 out of 5 stars

Sunny

Sunny, is amazing super polite and friendly nothing was a big deal. Would definitely recommend and would come back again.

May 23, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Jane, we're happy to hear that you had such a positive experience! We appreciate your recommendation and hope to see you again. Kind regards, Cameron

Rated 5 out of 5 stars

Josh was so helpful and efficient with…

Josh was so helpful and efficient with his service. I was able to sort the car out so quickly and got to an agreement that really suited me.

May 22, 2025
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Kevin, we're happy to hear that you found our service efficient and helpful. We appreciate your feedback and are glad we could reach an agreement that suited you. Kind regards, Cameron

Rated 5 out of 5 stars

Good service

Josh listened to what we required which made the appointment nice and easy.

May 22, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Good afternoon Dan, we're glad the appointment was nice and easy because we listened to your requirements. Thanks for the feedback. Kind regards, Cameron

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. Have gone over and above to assist, following my previous car being written off

May 22, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Portsmouth

Hi Carol. We appreciate you taking the time to share your feedback. We're happy to hear that our team was helpful during a difficult time. Many thanks, Laurence.

Rated 5 out of 5 stars

Great customer service from Josh.

Great customer service from Josh.

May 21, 2025
Unprompted review
Richmond Motor Group - MG Portsmouth logo

Reply from Richmond Motor Group - MG Portsmouth

Hi Charlotte. We're happy to hear about the great support you received. Many thanks, Laurence.

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