Richmond Motor Group - Richmond Select Bognor Regis Reviews 

240
TrustScore 4.5 out of 5

4.7

Richmond Select Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Customer service was very good Jake was knowledgeable about the car Little problem with the forms on line But sorted out satisfactory

Company replied

Rated 5 out of 5 stars

I bought a car from Richmond motor group very recently, I was seen by Emily. She made my first experience of buying a car from a car garage very pleasant, easy and quick. She informed me of everythin... See more

Company replied

Rated 5 out of 5 stars

Purchased a used car from the new Richmond Motors showroom in Bognor Regis. Had fantastic service from Emily. We had a problem with getting to the showroom, Emily kindly brought the car to our... See more

Company replied

Rated 5 out of 5 stars

Would like to start by saying how professional and compassionate Chris from MG bognor was. He was a delight, no hard sale. I was fussy! Lol.. I could make up my mind on colour or model to start with,... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Richmond Select Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 02392 221 223

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

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4.7

All reviews

(240)

1,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased with the purchase

Very pleased with the purchase of a 63 plate golf. Service was excellent. Will use them again.

March 3, 2022
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Andre, thank you for taking the time to leave us a review. We are pleased you are happy with the service you received. We hope you love your new car!

Rated 5 out of 5 stars

I would like to say Thank you to Brad…

I would like to say Thank you to Brad and his team for their amazing service!!
I unfortunately had a bad experience from another garage which left me stressed and upset, after speaking with Brad who was professional, friendly and showed great empathy towards my situation, he restored my faith in the motor industry.
He stuck to his word and always contacted me when he said he would, keeping me updated and most importantly getting me back on the road.
I am very grateful for all of his help and would 100% recommend HCS for not only the sales experience but for the after sales too. I’d also like to thank the other members of the team too, all very friendly and polite especially Alan who also went above and beyond to help.

February 22, 2022
Unprompted review
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

HI Heidi, on behalf of Hampshire Car Sales, I would like to thank you for this great review of our dealership. We are so pleased that you are happy with the experience you received. We hope you love your new car!

Rated 5 out of 5 stars

Very helpful company

Very helpful company. Sam Hornsby the salesman was extremely friendly and helpful.
I went in looking for a vehicle I saw advertised on Auto trader. Unfortunately it had failed to be compliant with HCS. Sam found me a nice replacement, a bit more than I wanted to spend, but ideal for my needs. Would recommend using HCS, ask for Sam

February 16, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Good afternoon, we couldn't be happier that Sam provided you with such a great car buying experience. We will pass your kind words along to him. We hope you love your new car!

Rated 5 out of 5 stars

I recently bought a car from HCS

I recently bought a car from HCS , it was surprisingly painless. Sam who was the sales man was really helpful & knowledgable & answered all my queries without any hassle.
Thank you I am genuinely excited & happy with my new car

February 11, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Ruth, on behalf of us all at HCS, I would like to thank you for leaving this kind review about our dealership. We are so pleased you love your new car!

Rated 5 out of 5 stars

Very helfull professional service

Very helfull professional service, came away happy without stress.
Very happy with my purchase 😊

February 10, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Dave, we are so glad that you received such a great customer service from us. We hope you love your new car!

Rated 5 out of 5 stars

A pleasure to work with.

The purchase of our car was carried out smoothly, efficiently and professionally. Sam was a pleasure to work with. We would certainly recommend using this dealer and will hopefully do so ourselves in the future.

February 4, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Bernard, we couldn't be happier that Sam provided you with such a great car buying experience. We hope you love your new car & we look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Have used these before and have had a…

Have used these before and have had a great service from them
I can recommend these to anyone looking for a new car
Mr n cream

February 4, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Nigel, thank you very much for taking the time to leave us this review. We are so pleased that you are pleased with the service you received. We hope you love your new car!

Rated 5 out of 5 stars

Great service

Purchased a vechile with this company and the staff was very helpful and considerate.

February 2, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Bal, we are glad that you were pleased with the service you received with us. We hope you love your new car!

Rated 5 out of 5 stars

Had a great experience at Hampshire car…

Had a great experience at Hampshire car sales. Sarah was the lady the sold me my new car, she was very friendly, made everything very clear to understand. Herself and the other staff also went the extra mile to entertain my kids while I was signing paperwork. Very grateful for that. Thank you

February 1, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Lisa, on behalf of all our team at Hampshire Car Sales, I would like to thank you for the kind review of our dealership. We couldn't be happier that you had such a great car buying experience! We hope you love your new car!

Rated 5 out of 5 stars

Very helpful

Very helpful staff I went in looking for a c3 that turned out to be to small for my needs Sara our sales person at HMC and her manager went out of there way to find a car that better suited my requirement's its not a colour I would have chosen, But that's what comes with buying a used car. I got a great deal on my part ex as well .
I would defiantly recommend them.

January 31, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Good morning, we couldn't be happier that you received such a great car buying experience at our dealership. We hope you love your new car!

Rated 5 out of 5 stars

Hot Chocolate better than The Polar Express!!

Great service, it was our first experience of buying a car from a dealership and it was sooo nice. The guys all went the extra mile, we took the dog, and they welcomed him in no problems. We were given hot chocolate better than the Polar Express!! The car is fantastic, so pleased with it. It was a lovely experience and would definitely recomend this team of guys Sam, Brad and Alan to look after you.

January 25, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Good morning, thank you for such a lovely review of our dealership. We couldn't be happier that you had such a great first experience with us buying a car from the dealership. We hope you love your new car!

Rated 5 out of 5 stars

Perfect service, friendly and caring staff, pleasure doing buisness with you!

Nice easy purchase, dealt with the lovely Alan in sales whom made me feel very comfortable. Lots of detailed and helpful information. Cars great very happy customer. Would highly recommend purchasing a vehicle from here 😀

January 25, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Ingrid, we are so pleased that you received such great customer service from Alan. We will pass your kind comments onto Alan, he will be thrilled to hear them. We hope you love your new car!

Rated 5 out of 5 stars

The salesman was very helpful moving…

The salesman was very helpful moving the cars I wanted to look at so that I could get into them easily. I was allowed to take the car for a test drive on my own. When I had decided which car I wanted to buy we settled down to the form filling, which seemed to go on for ever. Our first visit to buy the car took nearly two hours during which we were kept supplied with coffee. When I returned a couple of days later to pick up my new car there were more forms to fill out for the purchasing of the new car and the selling of my car to them. "Picking the car up" took about an hour and more coffee was consumed. During the whole process we were very well looked after. A couple of days after the sale I received a follow-up call to see how I was enjoying my new car and make sure there were no unexpected issues.

January 25, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Brian, thank you for taking the time to leave us such a great review. We are so pleased that you received a great car buying experience. We hope you love your new car!

Rated 5 out of 5 stars

Review

Very responsive and would use HCS again ........albeit I've only had the car a week so as long as there are no problems ....all good!

January 24, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Howard, thank you for taking the time to leave us a review. We're glad you were pleased with your experience with us. We hope you love your new car!

Rated 5 out of 5 stars

Steve Smith

We had excellent service from your salesman Alan.Very friendly and professional service.

January 21, 2022
Unprompted review
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Steve, we couldn't be happier that Alan provided you with such a great car buying experience! We hope you love your new car!

Rated 5 out of 5 stars

Can't praise these guys enough

Can't praise these guys, and Sarah enough!
Quick, reliable, friendly (but NOT pushy) and an all round pleasurable experience...
Well done Richmond Motor Group, would more than happily recommend to anyone!
Great job guys...

January 19, 2022
Unprompted review
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Jenny, we couldn't be happier that Sarah provided you with such a great car buying experience. We will be sure to pass your kind words across to her. We hope you love your new car!

Rated 5 out of 5 stars

Very happy with the service Sarah gave…

Very happy with the service Sarah gave she was above and beyond very polite and really helpful thanks very much again Sarah great doing business with you wouldn't hesitate to pass on further clients to you

January 18, 2022
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Bryan, we couldn't be happier that Sarah provided you with such a great car buying experience. We hope you love your new car!

Rated 5 out of 5 stars

Friendly Service on arrival

Friendly service on arrival, and very helpful. I was able to look around the car without anyone being pushy sales wise which was refreshing. Yet they had all the answers and information I needed when I asked them. The car I looked at on the front forecourt had been freshly cleaned and valeted and I was able to look around the car and test drive the car. I would highly recommend them.

January 18, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Penny, we are so glad you were pleased with your experience at our Hampshire Car Sales Dealership. We hope you love your new car!

Rated 5 out of 5 stars

Thank you HCS

I recently bought a car from HCS and had a really great experience with everyone. Customer service was great - the staff was lovely, explained everything so clearly and I wasn't pushed into making a decision. Definitely will be getting my next car from them as well.
Also, they have great coffee.

January 18, 2022
Unprompted review
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Marie, thank you for leaving such a lovely review. We are so pleased you were happy with your experience. We hope you love your new car & we look forward to welcoming you back in the future!

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