Richmond Motor Group - Richmond Select Bognor Regis Reviews 

240
TrustScore 4.5 out of 5

4.7

Richmond Select Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Customer service was very good Jake was knowledgeable about the car Little problem with the forms on line But sorted out satisfactory

Company replied

Rated 5 out of 5 stars

I bought a car from Richmond motor group very recently, I was seen by Emily. She made my first experience of buying a car from a car garage very pleasant, easy and quick. She informed me of everythin... See more

Company replied

Rated 5 out of 5 stars

Purchased a used car from the new Richmond Motors showroom in Bognor Regis. Had fantastic service from Emily. We had a problem with getting to the showroom, Emily kindly brought the car to our... See more

Company replied

Rated 5 out of 5 stars

Would like to start by saying how professional and compassionate Chris from MG bognor was. He was a delight, no hard sale. I was fussy! Lol.. I could make up my mind on colour or model to start with,... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Richmond Select Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 02392 221 223

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

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4.7

All reviews

(240)

1,680 reviews in the last 12 months

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Rated 5 out of 5 stars

I just want to say Sarah went above and…

I just want to say Sarah went above and beyond to try and help my daughter with what she was looking for. Would definitely recommend her to any of my friends looking to buy a used car

September 23, 2022
Unprompted review
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Lyndsey, thank you so much for leaving your kind feedback! Sarah will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Purchase of vehicle

Hampshire car sales very friendly, very knowledgeable and very helpful. Nev who helped me deal with pretty much everything from start to finish, who's very friendly and extremely helpful. Would recommend to anyone wanting to buy from there. All very genuine people want to help whoever out what ever the circumstances

September 20, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Michael, Congratulations on your new car! We are so pleased that the team delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Rated 5 out of 5 stars

This is my first time buying a car

This is my first time buying a car, I was informed of every step. Staff are helpful and smiling. Answer all the questions and advise some better options. Highly recommended.

September 11, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Kamila, thank you for taking the time to leave us a review! We are so pleased you received such a great first-car buying experience. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

The team at HCS really made me feel…

The team at HCS really made me feel valued and worked hard with me to find the right car. It took several visits before I found the right one, with several test drives but every time I was welcomed and with no hard sell whatsoever. The completion of sale was dealt with quickly once the necessary paperwork was completed. This was not my 1st purchase from HCS and it won't be my last.

September 6, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Lisa, we are pleased to know your recent visit to the showroom was so amazing; The HCS team will be delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

Rated 5 out of 5 stars

Fantastic VIP service

Fantastic VIP service, very impressed.

September 9, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Jason, hearing that you have had such a positive experience at Hampshire Car Sales is the best thing we could hope for! We are glad to know our team delivered excellent customer service and wish you many happy miles in your new car!

Rated 5 out of 5 stars

excellent car buying experience

very helpful through out and provided excellent service. would very much recommend

August 15, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Dylan, thank you for taking the time to leave us a review. We are so pleased you received excellent customer service!

Rated 5 out of 5 stars

Hampshire Car Sales

Nev was an outstanding customer service rep and understood my position as a serving soldier and the lack of flexibility in my timings. He was fantastic from the start of the process through to the end and I am very pleased to say that this is my 2nd car from HCS. I’ll be looking to get another vehicle from there again. 10/10

September 3, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Gary, congratulations on your new car! We couldn't be happier that Nev provided you with such great customer service! We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Great friendly customer service from…

Great friendly customer service from Jag. We had a concern with the car which he sorted quickly and efficiently. Kept us updated which was great. Definitely recommend buying from there!

September 4, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Ami, hearing that you have had such a great car-purchasing experience is the best thing we could hope for! Thank you so much for sharing your feedback with us!

Rated 5 out of 5 stars

Brilliant Service from Nev

We were told about HCS from a friend and we would definitely recommend them to others. We were met by Brad who passed us over to Nev and we were truly thrilled with the service we received. Nev was so thorough with what it was we were looking for and made sure we were happy the entire time. I went in thinking I wouldn't find what I wanted but left very positive and ended up getting a car that suits me and my new baby. Would highly recommend getting your car from here, they make it hassle free and Nev stayed in contact with me throughout the entire buying process!

August 28, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Rachel, thank you for sharing your positive feedback with us! On behalf of Nev and the rest of the team here at Hampshire Car Sales, we wish you safe travels!

Rated 5 out of 5 stars

Citroen purchases via Sarah McCarthy

I would just like to say how satisfied i was with this young lady and her professionalism, courteous and friendly manner throughout the purchase of my car

September 7, 2022
Unprompted review
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Wendy, thank you so much for leaving your kind feedback! Sarah will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Good friendly dealership with well…

Good friendly dealership with well priced stock.If I had to find a fault it would be on their efforts to sell add on products rather than concentrating on the sale of the vehicle.Would definitely consider buying from then again!
Kevin Lofting,Waterlooville.

September 5, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Kevin, thank you for taking the time to leave us this review. We are so pleased you were happy with the service you received. We hope to see you again in the future!

Rated 5 out of 5 stars

Very helpful team excellent service…

Very helpful team excellent service from start to finish my new vehicle was ready to collect in a couple of days would definitely buy again for this company

September 5, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Susan, we are so happy to hear you received excellent service at Hampshire Car Sales! We hope you enjoy your car.

Rated 5 out of 5 stars

I knew the car I wanted and saw it in…

I knew the car I wanted and saw it in an advert so the process was fairly textbook. I was disappointed not to be able to test drive the car there and then but it was explained to me very clearly how you work. The advert did say that the car had already been through the? Point testing etc. But it hadn't. That might be a point to look at in the future. The car was ready to be test driven in seven days and I was pleased to see it ready and waiting for me at my pre booked appt. Nev was very patient and explained everything very well. He checked paperwork with his supervisor to make sure all was correct. I was not put under pressure at all and was very happy to proceed with buying car. To date, (a week later) I remain happy with the car bought.

September 4, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Lorna, we are pleased to know your recent visit to the showroom was so amazing; Nev will be delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

Rated 5 out of 5 stars

Great customer service

The customer service from Jay was great. He made the process of buying my first car easy and comfortable. He explained everything clearly and didn’t pressure me into buying any of the additional products. Overall the atmosphere was relaxed and I would definitely recommend Richmond Motor Group

September 4, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Erin, thank you so much for leaving your kind feedback! Jay will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Massive thank you to Nev for making my…

Massive thank you to Nev for making my daughters first car such a pleasant and enjoyable experience.
Really appreciate all your efforts.

September 4, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Shannon, we are so pleased Nev made your daughter's first car buying experience enjoyable. Thank you for leaving such a lovely review.

Rated 5 out of 5 stars

Brilliant services jag was amazing not…

Brilliant services jag was amazing not ur usual sales man no pushing you into buying a car very friendly guy would definitely recommend them and jag 100%

September 3, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Darren, hearing that you have had such a positive experience at Richmond Hyundai in Portsmouth is the best thing we could hope for! We are glad to know Jag delivered excellent customer service and wish you many happy miles in your new car!

Rated 5 out of 5 stars

Absolute amazing service

Absolute amazing service. Jaz was great in ensuring I got the car I wanted and was happy. Nothing was too much. I have already recommended Hampshire cars to my family ans friends

August 30, 2022
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Emma, hearing that you would recommend us to others is the best thing we could hope for! Thank you so much for choosing Hampshire Car Sales; we look forward to seeing you again!

Rated 5 out of 5 stars

Above and beyond for lads first car

My 17 year old lad had a very specific vehicle he was looking for which came up for sale at Hampshire car sales (around 1.5 hours from home).

Nev has been amazing from start to finish. It didn’t feel like he was a salesman, he was our friend wanting Joe to get an awesome first car and this is what he has got.

Nev helped with the practical things I (mum) needed answers to and understood the ‘wants’ of a young person. The personal video Nev did for us had everything Joe wanted focussing on - the wheel trims and the look of the interior!

We travelled for a test drive and the heavens opened when we got there, Nev escorted us to the car with an umbrella and suggested a route for us.

Purchase made.

Nev arranged for delivery that suited us and worked around our other commitments over the next couple of days.

We have received a shiny car that we are all super pleased with.

Speaking to Nev about young persons car insurance he has shared information from his own family about possible companies to use (above and beyond what we could ever have expected from a salesman).

Nev, you have been amazing, thank you.

August 16, 2022
Unprompted review
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Penny, we are so happy that Nev provided your Son with such a great first car buying experience. Nev will be so pleased to hear your kind words. We hope your Son enjoys many happy miles in his first car!

Rated 5 out of 5 stars

Great service from Sarah & Brad at HCS…

Great service from Sarah & Brad at HCS in Drayton.
First car bought on my own so was a bit nervous, but these guys helped me through the process with ease. Am loving my new car.
Many thanks Sarah & Brad

August 23, 2022
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Debbie, Congratulations on your new car! We are so pleased that Sarah & Brad delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Rated 5 out of 5 stars

good customer service

they were supportive and helpful
they guided us to make the right choice

August 23, 2022
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Nancy, thank you so much for leaving your kind feedback! the team will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

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