Richmond Motor Group - Richmond Select Bognor Regis Reviews 

240
TrustScore 4.5 out of 5

4.7

Richmond Select Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Customer service was very good Jake was knowledgeable about the car Little problem with the forms on line But sorted out satisfactory

Company replied

Rated 5 out of 5 stars

I bought a car from Richmond motor group very recently, I was seen by Emily. She made my first experience of buying a car from a car garage very pleasant, easy and quick. She informed me of everythin... See more

Company replied

Rated 5 out of 5 stars

Purchased a used car from the new Richmond Motors showroom in Bognor Regis. Had fantastic service from Emily. We had a problem with getting to the showroom, Emily kindly brought the car to our... See more

Company replied

Rated 5 out of 5 stars

Would like to start by saying how professional and compassionate Chris from MG bognor was. He was a delight, no hard sale. I was fussy! Lol.. I could make up my mind on colour or model to start with,... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Richmond Select Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 02392 221 223

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

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4.7

All reviews

(240)

1,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Annual Service

Great customer service received from Paul Edney regarding all aspects of my cars annual service from dropping my vehicle off, receiving the courtesy car to completion of service. Highly recommended.

October 26, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Good morning, we are so pleased you were happy with the service you received from our Havant team. Thank you for leaving this lovely review.

Rated 5 out of 5 stars

Brilliant customer service!

Brilliant service really and happy with the new motor! Matt who had only just started working there was brilliant and made me feel very welcome and comfortable. Well done matt on your first sale! Thank you very much.

November 1, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Blake, thank you very much for taking the time to leave us a review! We are so pleased Matt provided you with a great car buying experience.

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service! Could not be faulted. Such an easy process and the car is pristine. Nev was so helpful and cared for our needs. Would highly recommend.

October 28, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Sarah, hearing that you have had such a positive experience at Richmond Select in Havant is the best thing we could hope for! We are glad to know Nev delivered excellent customer service and wish you many happy miles in your new car!

Rated 5 out of 5 stars

Second car purchased from this…

Second car purchased from this dealership every time they go that extra mile to help you and meet your requirements also the service and the staff are all very helpful and can't do enough especially jade a great asset to the company she was very polite and helpful would highly recommend to all trusted dealership plenty of choice highly competitive in price and a big thank you to the sales staff and a big thank you to jade for they way she showed all her skills and knowledge to help me purchase my new vehicle well done jade a big thank you

October 29, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Richard, thank you so much for leaving your kind feedback! Jade will be pleased to know you had such an amazing car-purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Great sales team!!

I am extremely happy with the customer service i received from Richmond.
Buying a car is always a very nervous time, but Sarah Mccarthy was amazing and helped me through the process with no pressure.
Will definitely be a returning customer and would recommend highly to family and friends.

October 23, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Adam, thank you for taking the time to leave us such a great review! Sarah will be so pleased to hear of your high praise.

Rated 5 out of 5 stars

Fantastic Service & Friendly Staff

I had a great experience buying our VW T-Roc from Richmond Motor Group Havant. The service was very relaxed and friendly and they were able to help me get a really good idea of what I was buying as I purchased online and got the car delivered. They even filmed a video for me and went over the car in great detail and the car arrived in excellent condition. I dealt with Joe who was knowledgable, friendly and polite throughout the purchase and we are very happy with our new car. Thanks Joe!

October 20, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Matt, Congratulations on your new car! We are so pleased that Joe delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Rated 5 out of 5 stars

Great service.

Well, it’s early days, but the service has been very very good.

October 21, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Janice, thank you so much for leaving your kind feedback! The team will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Went to have a browse and ended up…

Went to have a browse and ended up buying a car .. very good part exchange price, no hard selling which was nice .
Our sales person was Jade who was a star.. very helpful friendly relaxed and made us lovely coffee and pano chocolate :)
Highly recommend taking a trip and chatting with Jade and would go back to see her again in the future

October 20, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Alan and Krissy, thank you for taking the time to leave us a review. We are so pleased you received an excellent car buying experience from Jade! We will be sure to pass your kind words on to her.

Rated 5 out of 5 stars

Came in to buy a car and delt with…

Came in to buy a car and delt with Sarah McCarthy, she was warm and welcoming and explained the whole process and told me about the company which made me feel at ease would definitely recommend amazing customer service

October 8, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Bonney, we are pleased to know your recent visit to the showroom was so amazing; Sarah will be delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

Rated 5 out of 5 stars

Sarah was very attentive and helpful…

Sarah was very attentive and helpful throughout the process; great service, would buy from them again.

October 15, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Stuart, thank you for taking the time to leave us a review. We are so pleased you received an excellent car buying experience. Sarah will be so happy to hear your kind words.

Rated 5 out of 5 stars

Would highly recommend

If you just want to buy a car for cash it seems a long-winded process, but I do understand it has to be done & why.
Overall got what I wanted & very happy with the experience. Nev was very thorough, friendly & informative. If I ever need to buy another car I would definitely return.

October 14, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Kevin, thank you for taking the time to leave us a review. We are so pleased you received such a great car buying experience and hope you enjoy your new car!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Nothing was ever too much for Neville or Joe, I highly recommend buying your used cars from Richmond Select!

October 12, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Sian, thank you very much for your kind review! We couldn't be happier that Neville & Joe provided you with such a great car buying experience.

Rated 5 out of 5 stars

Sarah McCarthy Car Sales

I can’t speak highly enough of Sarah McCarthy who dealt with my car purchase. Sarah went above and beyond to get everything right for me. I am extremely pleased with my new car purchase. Thank you once again! ☺️

October 7, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Emily, we are so pleased you were happy with the car buying experience you were provided with by Sarah. Thank you for your kind words.

Rated 5 out of 5 stars

Amazing service

WOW!!...we stumbled upon hampshire cars sales by accident as we were driving past, we decided to pull over and take a look around. As we came near the entrance we were pleasantly greeted by a lovely lady named Sarah. We we're looking for our sons first ever car & Sarah ran through all the options available, explaining everything we needed to know with ease. After a lovely chat and reassuring we were 100% confident on getting our sons first car from hampshire car sales. The whole procedure from viewing to bringing our sons car home was swiftly dealt with within a couple of days & we were informed every step along the way. 10/10 to Sarah and the team, we would 100% reccomend this company to anybody wishing to purchase a car.
Thanks guys x

September 24, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Good morning, thank you for taking the time to leave us this great review. We are so pleased you were happy with the car buying experience you were provided with by Sarah. We hope your Son enjoys his car!

Rated 5 out of 5 stars

Very happy with the customer service…

Very happy with the customer service from sarah explained everything clearly for me would definately go back.

September 29, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Damien, thank you for your kind words. We are so pleased you received a great car buying experience!

Rated 5 out of 5 stars

I bought my first car from Richmond…

I bought my first car from Richmond motor group… I feel glad to purchase from you….

Thank you sarah and Richmond group…..

September 22, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Bhavin, on behalf of Sarah and the rest of the team at Hampshire Car Sales, thank you so much for your lovely comments!

Rated 5 out of 5 stars

Outstanding service by Jag at HCS…

Outstanding service by Jag at HCS Portsmouth. Clearly very passionate about his role and was incredibly helpful and succeeded in selling me a car.
Special mention to the Manager whom I can't recall his name, again came over and thanked me for my purchase.

September 24, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Russell, on behalf of Jag and the rest of the team at Hampshire Car Sales, thank you so much for your lovely comments!

Rated 5 out of 5 stars

Very happy with my purchase so far

Very happy with my purchase so far. Jag (the salesman, not the car 😁), was a very pleasant and helpful chap, never tried to rush me, and answered everything I could throw at him. Came across as a thoroughly nice chap, and his coffee was good too.

September 23, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Ken, hearing that you have had such a positive experience at Hampshire Car Sales is the best thing we could hope for! We are glad to know Jag delivered excellent customer service and wish you many happy miles in your new car!

Rated 5 out of 5 stars

Absolutely superb once again

Absolutely superb experience, with the wonderful
Sarah McCarthy being the latest in fantastic people I've had the pleasure of being looked after at RMG. Cannot rate Sarah or RMG highly enough - they all just go the extra mile.

September 14, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Sean, we are pleased to know your recent visit to the showroom was so amazing; Sarah will be delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

Rated 5 out of 5 stars

Our salesman

Our salesman, Nev was friendly and attentive to our needs. He asked us about what type of car and features we wanted, as well as our budgetary limitations and found us a car that exceeded our expectations. We never felt we were being given the "hard sell" and came away extremely happy.

September 21, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Martin, hearing that you have had such a positive experience at Hampshire Car Sales is the best thing we could hope for! We are glad to know Nev delivered excellent customer service and wish you many happy miles in your new car!

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