Richmond Motor Group - Richmond Select Bognor Regis Reviews 

240
TrustScore 4.5 out of 5

4.7

Richmond Select Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Customer service was very good Jake was knowledgeable about the car Little problem with the forms on line But sorted out satisfactory

Company replied

Rated 5 out of 5 stars

I bought a car from Richmond motor group very recently, I was seen by Emily. She made my first experience of buying a car from a car garage very pleasant, easy and quick. She informed me of everythin... See more

Company replied

Rated 5 out of 5 stars

Purchased a used car from the new Richmond Motors showroom in Bognor Regis. Had fantastic service from Emily. We had a problem with getting to the showroom, Emily kindly brought the car to our... See more

Company replied

Rated 5 out of 5 stars

Would like to start by saying how professional and compassionate Chris from MG bognor was. He was a delight, no hard sale. I was fussy! Lol.. I could make up my mind on colour or model to start with,... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Richmond Select Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 02392 221 223

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

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4.7

All reviews

(240)

1,684 reviews in the last 12 months

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Rated 5 out of 5 stars

Looking for a car is hard

Looking for a car is hard, I went in and was seen by The lovely lady Sarah. She was straight away very nice to speak too. She made everything easy to understand and made it like i was talking to a friend. In my opinion that made it alot less daunting. Bought the car i loved and she even called a week later to check everything was fine. Great customer service. Would definitely recommend.

July 18, 2022
Richmond Motor Group - Richmond Select Bognor Regis logo

Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Suzanne, thank you so much for taking the time to leave us such a great review! We are so pleased Sarah provided you with an excellent car buying experience!

Rated 5 out of 5 stars

I was served by Andreea at the showroom…

I was served by Andreea at the showroom who was super friendly and helpful along the way, Simon also had some great information and would recommend the dealership.

June 30, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Billy, thank you so much for leaving your kind feedback! Andreea & Simon will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Top Notch

A really great service, friendly, professional staff taking the anxiety out of the buying purchase. Sam who handled our sale was a complete star!

June 30, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Alastair, thank you so much for leaving your kind feedback! Sam will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

HCS were very professional and efficient

HCS were very professional and efficient. The car was handed over to me in perfect condition with even the smallest issue fixed. A special thank you to Sarah McCarthy who was most helpful at every stage of the sale. You can expect a first class experience from HCS.

June 29, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Ian, on behalf of Sarah and the rest of the team at HCS, thank you so much for your lovely comments!

Rated 5 out of 5 stars

Had a fantastic service by the Richmond…

Had a fantastic service by the Richmond Motor Group. Gave me a great PX price on my car. Purchased a Peugeot 208 and the cars been a little gem. Sarah our sales executive at HCS couldn’t of been more helpful and professional. Brilliant service and would definitely recommend HCS and the Richmond Group.

June 26, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Paul, we are pleased to know your recent visit to the showroom was so amazing; Sarah will be delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Informative, polite and non pushy. I would recommend HCS if you're looking for a great car with great service. Thank you Sam, Brad and Joe for making everything go so smoothly. I love my new car!

June 23, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Samantha, Congratulations on your new car! We are so pleased that Sarah, Brad & Joe delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Rated 5 out of 5 stars

Sarah my sales rep was super

Sarah my sales rep was super, very professional and on the ball. Great customer service l would definitely recommend Richmond Motor Group Hampshire to anyone and everyone. I am very happy and proud of my new purchase.

June 18, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Congratulations on your new car! We are so pleased that Sarah delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Rated 5 out of 5 stars

My experience with Hampshire Car Sales…

My experience with Hampshire Car Sales was provided with a high quality of service. Management were efficient and very welcoming, and from a sales perspective Sarah was amazing throughout the entirety of the sales process. Highly recommend.

June 18, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Liam, hearing that you have had such a positive experience at Hampshire Car Sales is the best thing we could hope for! We are glad to know Sarah delivered excellent customer service and wish you many happy miles in your new car!

Rated 5 out of 5 stars

This the second car I have brought from…

This the second car I have brought from this garage really helpful answered all my questions and managed to get me the car I wanted in my budget. Thank you
Would definitely recommend.
Sam was very helpful really nice man to do business with, thank you Sam.

June 16, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Michelle, on behalf of Hampshire Car Sales, I would like to thank you for the kind words about our dealership! We wish you many happy miles in your new car.

Rated 4 out of 5 stars

I was really satisfied with there…

I was really satisfied with there service.

June 16, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Vimal, thank you for your review! We are so pleased you were happy with the customer service we provided you with!

Rated 5 out of 5 stars

Richmond Hampshire were fantastic

Richmond Hampshire were fantastic
Sarah was great from start of process to finish.
Made me feel valued as a customer
Customer service 5 stars
Thankyou Sarah
Would defiantly recommend them to friends and family

June 16, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Lee, hearing that you have had such a positive experience at Hampshire Car Sales is the best thing we could hope for! We are glad to know Sarah delivered excellent customer service and wish you many happy miles in your new car!

Rated 5 out of 5 stars

Exceptional customer service experience…

Exceptional customer service experience from the very first telephone enquiry to pickup yesterday 14th June 2022. Sarah in sales had a hypnotic effect on us,maybe its because she's Scottish, Iye! Pleasant lady, great company to do business with. Manager was exceptional. They come highly recommended.

June 15, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Alex, Congratulations on your new car! We are so pleased that Sarah delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Rated 5 out of 5 stars

The experience of purchasing a car is…

The experience of purchasing a car is generally overwhelming for most customers, if I'm being totally honest, and even though I have not bought
a car for over 16 years I was dreading the thought in doing so in some ways.
However I was pleasantly surprised of the level of knowledge and service received by the sales assistant, Sarah McCarthy from the beginning to the end of the whole process, she answered all my questions and I was put at ease. Sarah should be recognised for this service she had provided.
therefore it's thank you to Sarah and the team from me.

June 13, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Robert, Congratulations on your new car! We are so pleased that Sarah delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

Rated 5 out of 5 stars

Could not fault the service

I went in to see about having my car valued and walked out having bought a beautiful second-hand car with just over 17000 on the clock. Sarah was amazing and asked me exactly what specs I was looking for and she matched me perfectly to the car. She listened and was informative and allowed me to browse the showroom and ask questions.
I was able to pick my car up two days later.
Thank you Sarah you were amazing. Love my new car.

June 6, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Belinda, hearing that you have had such a positive experience at Hampshire Car Sales is the best thing we could hope for! We are glad to know Sarah delivered excellent customer service and wish you many happy miles in your new car!

Rated 5 out of 5 stars

Spain to Scotland

Returned from Spain to UK and had to arrange a car swap (LHD to RHD) before onward journey up to Scotland. Hampshire Car Sales team were very helpful and efficient with all of the necessary paperwork being fully explained to me prior to completion. I must also compliment Sarah McCarthy for going above and beyond her remit whilst accomodating my extra car transfer requests.

June 6, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Judy, on behalf of Sarah and the rest of the HCS team, I would like to thank you for your kind words about our dealership. We couldn't be happier you received such a great car buying experience.

Rated 5 out of 5 stars

Excellent experience with HCS

Excellent experience with HCS, very impressed with the support I received. Honest team who aren’t pushy and provide an honest opinion regarding the products. Sarah McCarthy who was very helpful and had a positive outlook! Very customer focused and knowledgeable

June 3, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Joshua, on behalf of the team at HCS I would like to thank you for the kind review of our showroom. Sarah will be thrilled to hear of your high praise.

Rated 5 out of 5 stars

Great service and very friendly and not…

Great service and very friendly and not typical salesman who just want money from you.

June 3, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Chelsea, thank you so much for leaving your kind feedback! We are pleased to know you had such an amazing car-purchasing experience. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Very happy whould highly recommend…

Very happy whould highly recommend Stephen booker,

May 30, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Stephen, on behalf of our Hampshire Car Sales Team, I would like to thank you for the kind words about our dealership. We hope you love your new car!

Rated 5 out of 5 stars

Good service

Good service , any problems with buying our cars were fixed quickly and efficiently. Would definitely recommend

May 17, 2022
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Victoria, on behalf of the team at Hampshire Car Sales, I would like to thank you for the kind comments about our dealership.

Rated 5 out of 5 stars

Fantastic service from all at Richmond…

Fantastic service from all at Richmond motor group Portsmouth. Jag Singh who delt with out purchase was thorough in explaining everything from start to finish. It was a new car and we were informed at every stage of its journey.
Go and see Jag if your interested in a suzuki.
I'm so happy with my Ignis SZ-T and the service provided. Thank you.

May 16, 2022
Unprompted review
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Reply from Richmond Motor Group - Richmond Select Bognor Regis

Hi Sharon, Congratulations on your new Ignis! We are so pleased that Jag delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!

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