Richmond Motor Group - Suzuki Botley Reviews 124

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands and Richmond Motors at Botley.

His courteous and delightful personality definitely convinced us to buy a new Skoda Fabia from you and have it serviced by your department when that becomes due. Thank you also to Simon and Sam for their help. Patricia & Neale

Andreea was absolutely amazing and such a caring person really helped me in all aspects

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen again but if it does we will need to book it in next time. Very impressed with the service we received.

Very helpful and excellent service.

Efficient knowledgeable staff who put their customers at the heart of what they do.
Fast ordering service and my new car was ordered and received within 5 days.
Contact before during and after was excellent

From the minute I walked into the Showroom everyone was very welcoming and helpful. I enquired about the vehicle I was interested in, my car was appraised and a deal was discussed and agreed. When I collected the Car it was at the time arranged and all the paperwork was ready.

I must give special thanks to Caoicha Churchman who was my
main contact at the Dealership, I received a follow up phone call from her to make sure I was happy with the car.

I would certainly recommend the Dealership to friends and family.

Came across an advert for my car and hence the Botley dealership online and they appeared to offer just what I wanted in product and recommendations of service..hence I travelled from Reading to view the car at the end of March ...seen by Geoff who was easygoing yet informative and very patient with my decision making process which was a bit laboured after a bad experience at another dealership the previous week ..(note to self ...avoid 'car 'supermarkets' in future!)
Collected my new mini Cooper S on 1st April and again met with friendly efficient service from all staff ...the car had had a few minor paint chips repaired and it appeared 'as new'
Would highly recommend the team at Botley and would like to thank them for a great exerience..feel my purchase has been great value for money too!

I purchased a Suzuki Swift (Black) car at Botley. The Sales guy called Joe Tudor was a charming and a pleasant sales person, who was knowledgeable regarding the car I was purchasing.

I felt the whole experience was enjoyable and would recommend Richmond Botley to my friends and family.

During the handover, as we were waiting for the car to be filled with petrol, Joe entertained us with a magic trick.

Brilliant service, thanks Joe and Barry!

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collecting, and attended to paperwork for trade in and buying.

Geoffrey cain was my salesman and he was amazing. Very helpful, answered all my questions that I had and helped me look for what I needed.

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all great guys, Joe was very professional and responded quickly to any request. Couldn't fault the service. All the best Mark

Dealt with extremely well from start to finish. Joe was constantly keeping me updated with my car purchase. He made everything go as smooth as possible. Definitely recommend, all staff as helpful as they can be. Also thank you to joe, Barry and Geoff

Great service
Very friendly
Fast and effective
Would recommend as trustworthy

The whole purchasing experience was very smooth and professional. The sales exec (Geoff Cain) was very helpful and guided us though the paperwork minefield.

Good deal in the end, but marred by poor admin. The car I initially ordered, paid a deposit on and was due to pick up was sold to someone else. However, I was given a good deal on another car, which I've been pleased with. But there is still admin outstanding to get the warranty that was agreed to be finalised

Geoff the man who I was dealing with was very professional and he made a whole experience nice and easy. I would definitely recommend buying from Richmond M G because they know their stuff

Our Sales Rep, Geoff, was understanding, attentive and calmly took us through our options. It made for a good buying experience.

Hassle free from start to finish, Barry,Joe and Jeff were always helpful from enquiry to purchase, no pressure to buy extras. Great experience all round and would highly recommend, and the card trick at the end still baffles me how joe did it???

Excellent service: vehicle as described. really helpful.

very helpful team and allowed me to do a number of test drives, some quite long