Richmond Motor Group - Suzuki Southampton Reviews 

698
TrustScore 5 out of 5

4.9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB


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Rated 5 out of 5 stars

Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... See more

Company replied

Rated 5 out of 5 stars

Geoff could not have been anymore helpful, thank you for making this whole process so seamless. It is so nice to have a friendly face to put to the calls, this has hands down been the easiest experien... See more

Company replied

Rated 5 out of 5 stars

From the moment we walked into the show room Jagdeep Bhakar welcomed us and helped so much nothing was to much trouble, we never had an appointment but Jag made time to sit and explain everything eve... See more

Company replied

Rated 4 out of 5 stars

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, United Kingdom

  • 02380 873 888

4.9

Excellent

TrustScore 5 out of 5

698 reviews

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4.9

All reviews

(698)

1,636 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prices, excellent customer service

I had a great experience buying through Newmans Suzuki in Totton. I am very happy with the car, it's features and the price I paid for it.

Charley was very helpful and even offered to go through the controls I'm the vehicle. I would definitely recommend buying through this dealership.

September 2, 2025
Richmond Motor Group - Suzuki Southampton logo

Reply from Richmond Motor Group - Suzuki Southampton

We're happy you had a great experience purchasing your Suzuki in Totton. It's wonderful to hear you're pleased with your car and its value. We appreciate your 5-star review!

Rated 5 out of 5 stars

Amazing Staff!

Ricky Singh was really helpful in the sale of the car. Friendly and remembered me later about details I had told him. Really down to earth guy and made the process really easy and helpful.

Shout out to Louie who has also been extremely helpful for me when it comes to understanding the car and servicing and repairing cars. A friendly guy and a lovely guy to have front of house!

August 26, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Oliver, thank you very much for the lovely message! Hearing that our team delivered exceptional customer service is the best thing we could hope for!

Rated 5 out of 5 stars

Very happy with service given

Very happy with service given. Ricky Singh was very professional and assisted me through process with patience and courtesy. Will definitely recommend Newmans to others.

August 17, 2025
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Reply from Richmond Motor Group - Suzuki Southampton

Good afternoon, we're very pleased to know you've had such a wonderful experience!

Rated 5 out of 5 stars

Del was very friendly and helpful.

Del was very friendly and helpful.
He made the whole experience easy.

August 11, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Daryl, thank you for your positive feedback; we really appreciate it!

Rated 5 out of 5 stars

Great experience with Del

Great experience with Del, super helpful and efficient!

August 11, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hello Grace, your feedback means a lot to us! Thank you for your kind words!

Rated 5 out of 5 stars

Friendly

Friendly. Helpful and Professional

July 26, 2025
Richmond Motor Group - Suzuki Southampton logo

Reply from Richmond Motor Group - Suzuki Southampton

Hi Martin, thank you for your lovely feedback! We're grateful for your business and hope to see you again!

Rated 5 out of 5 stars

Excellent service

Excellent service, I could not have hoped for better treatment. Delbir was great, he helped me through all the paper work. Everything ran like clockwork, there were no problems.

July 20, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Andrew, we're glad to hear that you enjoyed your experience and that everything went smoothly. We appreciate your positive feedback and thank you for choosing Newmans Suzuki!

Rated 5 out of 5 stars

Delbir Bhatti was an amazing salesman…

Delbir Bhatti was an amazing salesman :), he listened and helped with buying my first car!!

Super kind and walked me and my mum through everything, thank you for helping make this big step in life a bit easier!! Xx

They are super helpful here highly recommend xx

July 23, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Ella, thank you for your lovely review! We'll make sure to pass the praise on to Delbir!

Rated 5 out of 5 stars

Charlie was very friendly and helpful

Charlie was very friendly and helpful. Happy to answer all of my questions.

July 19, 2025
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Reply from Richmond Motor Group - Suzuki Southampton

Good morning, thank you so much for taking the time out of your busy day to share the details of your experience!

Rated 5 out of 5 stars

Really good experience with Del

Really good experience with Del. Didn’t feel pressured at all into buying anything and made the experience seamless.
Thank you!

July 18, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Caitlyn, thank you for your kind words!

Rated 5 out of 5 stars

Found the staff extremely helpful

Found the staff extremely helpful, especially Sam in finding a suitable vehicle for me. As a continued Suzuki customer I would recommend the cars and service the Totton branch provide.

July 16, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Alison, thank you for your kind words! We're grateful for your positive comments and look forward to seeing you again!

Rated 5 out of 5 stars

Sam Beevers at Suzuki Totton was able…

Sam Beevers at Suzuki Totton was able to answer all my questions and had very good knowledge of the Suzuki range. He took an interest in finding the right model of S-Cross to meet my needs. He explained the benefits of some add on products which I was happy to agree to.

July 6, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Noel, thank you for your kind words! We're pleased to know you had a great car-buying experience and hope to see you again in the future!

Rated 5 out of 5 stars

The staff are very good in what they…

The staff are very good in what they do. Customer service is top-notch.

July 11, 2025
Richmond Motor Group - Suzuki Southampton logo

Reply from Richmond Motor Group - Suzuki Southampton

Good morning, hearing that you have received "top-notch customer service" is the best thing we could hope for! We look forward to seeing you again in the future!

Rated 5 out of 5 stars
Richmond Motor Group - Suzuki Southampton logo

Reply from Richmond Motor Group - Suzuki Southampton

Good morning Rosemary

We appreciate your feedback and are very sorry to hear that you had a negative experience. We will look into this right away.

Kind regards,
Mae

Rated 5 out of 5 stars

Great service great cars

Very pleased with the purchase of a Suzuki baleno, first time buying a car without assistance and Del made the whole experience very easy for me and much less stressful. I would recommend anyone to buy a car with him!

June 30, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Good morning

We're pleased to hear your car purchase was easy and less stressful. It's great knowing you felt supported buying your Suzuki Baleno. We appreciate your recommendation!

Kind regards,
Mae

Rated 5 out of 5 stars

Suzuki are a great company selling good…

Suzuki are a great company selling good cars. Richmond Suzuki have been very good in looking after my old Suzuki and Now we have purchased a new vehicle . The whole experience has been very straightforward and Sam Beevers the Sales Executive has been fantastic throughout .

June 27, 2025
Unprompted review
Richmond Motor Group - Suzuki Southampton logo

Reply from Richmond Motor Group - Suzuki Southampton

Hi Brian,

We're happy to hear that you find our vehicles great. It's wonderful knowing your experience purchasing a new vehicle was straightforward and that the sales executive was fantastic. Thank you for your positive feedback!

Kind regards,
Mae

Rated 5 out of 5 stars

Delbir is FANTASTIC!

What can i say about delbir, beside the fact he is a fantastic salesman! No pressure, no hassle, just pure professionalism!

I wasnt able to purchase a car on this occasion due to a finance hiccup, however throughout the whole process Del was amazing! The worst mistake youll ever make is not buying a car from him :-)

June 3, 2025
Unprompted review
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Reply from Richmond Motor Group - Suzuki Southampton

Hi Jack. We appreciate you sharing your experience. We're glad to hear that you received professional and helpful service. We regret that you couldn't purchase a car at this time, and we hope to assist you in the future. Thanks for your feedback! - Laurence

Rated 5 out of 5 stars

I have just purchased a second hand…

I have just purchased a second hand Peugeot from Richmond Motor Group in Southampton. The sales person Delbir was great. He was so helpful and managed to sort out everything for us.

June 2, 2025
Unprompted review
Richmond Motor Group - Suzuki Southampton logo

Reply from Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience purchasing your Peugeot. We appreciate your positive feedback regarding the helpful service you received. Thank you!

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