Right Cars Reviews 

I beleive that it is a scam company.
1st, it was supposed to be meet and greet, but no body was on the airport to meet and greet us.
After 20 miute of waiting and after calling them they came to pick us up.

They pretended that they wanted to charge the card to cover the excess, they told me that the card company didn't authorise the payment, which was a lie, I contacted the Barclayscard, they informed by them that the atttempt of charging the card never happened.

Basically they wanted me to pay € 300 for the 5 days to have a full protection, which is 10 times more than the online charge.

Eventually they cancelled my booking and I had to look for a transportation from the airport to the hotel, which was a very stressful last minute arrangement.

I gave them one star, because there is no zero score, for me I would put minus 10 stars.

Avoid them or you will regret.

We really struggled with Right-Cars - nothing right about them.
The car they gave us was barely road worthy - ridiculous milage, a nightmare to drive and covered in scratches. An embarrassment.
Unfortunately Customer Service was awful and they really don't care.
We would not recommend them at all

everything was very professional
very good contact, very quick answers, very good car
all was good, I highly recommend it!
Christophe from Belgium

Scam. Quoted $86. Undisclosed fees at pickup about 240$. Included 49$ fee to look at my insurance card, $14 a day because I am a senior etc. plus the &86 for the car and under 100$ rental would have been over $300. I left, woman next to me left

Pickup was terrible and rental done over video screen. I told rental person to get a job that does not require screwing people

Booked thru Priceline and they were zero help. Priceline should not book thru them

I then reported them to FL consumers protection agency and any place else I could give them a true and terrible review

No idea how they are in business in the US

Upon arrival at Antalya Airport, we were expecting to be greeted by a representative holding a sign with our names, as clearly stated in the rental agreement. However, no one was present. After walking extensively through the airport and making numerous inquiries, we were unable to find any representative waiting for us.

Eventually, with the help of local taxi drivers, we managed to contact the rental company. We were told the driver would arrive in 20–30 minutes. Given the extreme heat in Antalya and the fact that we were dressed for cooler weather, this was a very unpleasant wait.

When the driver finally arrived, we noticed local residents making sarcastic remarks as we followed him to the car. One person laughed mockingly and said, “Oh, you chose the best company,” clearly implying a reputation for poor service.

Once we reached the rental point, we were provided with a car that was completely different from the one we had reserved, and it was in extremely poor condition—damaged on every side, with no undamaged panel. Nonetheless, we used the car for the full rental period, took care of it, and returned it in the same condition without causing any additional damage.

Upon returning the vehicle, the same employee who had met us used the car to take us back to the airport. During the drive, he confirmed that the car was in the same condition as when we received it and that everything was in order.

We expected to receive our deposit refund within two weeks, which is standard practice. After more than two weeks without a refund, I contacted Opodo, and they informed me that the refund could take up to 28 days. Although I found this unsatisfactory, I chose to wait patiently.

Eventually, I messaged the Nomos WhatsApp number, only to receive an automated message stating that refunds could take up to 28 business days.

As of today, 52 days have passed, and I have received no refund, no update, and no response from the rental company. My follow-up messages and inquiries have been completely ignored.

Meanwhile, Opodo customer service continues to pass me from one representative to another with no resolution. One manager even told me to “contact your bank, it’s not our responsibility.” No one is willing to take responsibility or provide clear information.

This company is borderline a scam. There prices are very cheap upon renting but once you get there, you speak to someone on a screen who then dishes out all the various fees.
This happened to me. I was there with 5 others only 2 went ahead with renting the car. They also refuse to give you a refund saying that if you rent through companies such as expedia that you will have to go through them as they have not received any money. When going through expedia, they say they will try to help but the company tells them that it is unrefundable.
RC, charges a daily fee even if you will not use the toll, plus the actual toll fee. They ask for $800 deposit and it's just ridiculous from there. So of course, they took my money and did not give a refund. I wish them well with my hard earn money they keep for nothing. #RCScam #

I RENTED A CAR FROM THESE SCAMMERS AND THEY TOOK A DEPOSIT €900 FROM MY ACCOUNT. THE CAR WAS FINE AND WAS RETURNED ON TIME AND IN PERFECT CONDITION BUT THE DEPOSIT STILL HASN'T BEEN RETURNED. I HAVE TRIED TO CONTACT THEM MANY TIMES BUT THEY WONT ANSWER THE PHONE OR MY EMAILS...I DON'T KNOW WHAT TO DO! HELP!
BOOKING NO: RC2139339IW

I have been trying to reach someone at there phone number and I don’t get any answer. The reason why is because we had to cancel the reservation once we went in there to pick it up because you can’t leave the state that you rented from so I’ve been trying to get a refund and no one‘s answering me. I went through orbits and they’ve been trying to reach someone also and have not been able to horrible company.

TERRIBLE COMPANY! AVOID!
This company was incredibly misleading and completely lacked transparency. I booked it through Priceline, paid the amount and it said the amount due at checkout was $0. When I arrived, I found out there were hidden fees everywhere, and they weren’t upfront about the services they added. One example: they offered me what they called a “2-day tollway pass” and charged me over $20 for it. Only after I returned the car did I find out that this was just a service fee. It didn’t actually cover any tolls. I still got charged for every toll I went through. That kind of bait-and-switch is unacceptable. Other people at the office felt like they were scammed and there is no real person to interact with. They are all virtual!! They’ve lost my trust completely, and I won’t be using them again. I'm shocked that Priceline allows this company to continue misleading people.

STAY AWAY. THIS IS A SCAM ANNOUNCEMENT!!!
I rented a car provided by Right Cars Antalya branch via CarJet on October 2024. After rental period, I noticed that the deposit transaction of 650 € was not blocked from my creadit card as provisional deposit but was made as a direct withdrawal. So far, 9 months passed and they haven’t refunded the deposit. I got an refund receipt on April 2025 but it was fake as bank officer said. Stay away from this company. Don’t rent car. It is not a car hire company but is a fraudulent company. If you rejected to pay warranty they use different pos machine which belongs to an another company and they withdraw the whole deposit instead of blocking the amount as provision. If it could be possible I gave zero star. STAY AWAY!!!

I had an extremely disappointing experience with Right Cars in Athens, Greece. Despite the contract stating that a representative would be waiting at the airport, no one was there upon my arrival, forcing me to make multiple calls to them. To my shock, I was informed that Right Cars had ceased operations in Athens on July 17th, a fact not communicated to me despite booking two months in advance.
No prior notice was given about this closure, leaving me stranded without a car. Their only solution was to offer an alternative rental at double the original price, which was unacceptable. They promised to cancel the contract and issue a full refund, but 12 days later, I still have not received my money, and the agency has been unresponsive and unwilling to assist.
This lack of communication, unfulfilled promises, and failure to refund have made this a highly frustrating and unprofessional experience. I strongly advise against booking with Right Cars in Athens.

I would not rent another car from RC Right Car rentals. They gave me the wrong car, too small and not what I ordered. I was also made to feel guilty for not taking out their additional insurance as I already had made alternate insurance arrangement. They were rude and not accommodating in the 36c heat. The day before returning the car was suspicious keyed(scratch) and I was charged $415 euros. The cars are tracked I would never use them again. I have been hiring cars for decades and never had such a poor experience.

I hired a car, booked through Opodo, from Antalya airport on 13 June 2025. Like so many other reviewers, my credit card mysteriously wouldn't work to pay the security deposit despite numerous attempts and a long and expensive call to my bank, who told me that there were no blocks or issues with my credit card. The guy at the desk then suggested that I could pay 900 Euros using my debit card instead and that this would be refunded within 21 days of the drop off. I agreed as I had no other choice (the rental place is not on the airport - you have to be collected and driven somewhere). I returned the car on 16 June with no issues. During my trip I'd read the reviews of this company and was horrified to learn that this debit card trick is just that; it's a scam. Upon return, I spoke to the guy at the desk about my concerns and he assured me he would process the refund that day. Today is 27 July and I have still not received my refund. I have tried to contact Right Cars through their website (there is no email address or phone number) but I have been ignored. I have sent whatsapp messages to the guys in Turkey but they have fobbed me off. I am at a loss.
Avoid this company at all costs if you don't want your good value rental to turn into the most costly rental and end up with a huge headache.

Profoundly disappointed with the service.** Staff were aggressively hostile: shouting over customers, denying us basic courtesy, and failing to resolve issues. We endured a **3-hour wait in 38°C temperatures with heavy baggage** without assistance or apology. Ultimately left to arrange (and pay for) independent transport. Strongly advise others to reconsider."

Basically, we could not get the car because they told us that they stopped operating in Athens. I did the reservation 1 month in advance and received zero emails about it. I am happy now as I read the reviews and looks like an awful company.
It is scam, I wonder why stills operating...

not even worth one star. This company is one of the worst I have ever had dealings with in 35 years of coming to Crete. This soured our last day and we had to leave to catch a flight. We ensured the car was clean full of fuel, and no damage that we could see. On return to their office, a woman checked the car over 3 times before pouncing on a small chip to the windscreen. When we picked the car up there was a hard sell to take out their insurance at an additional cost more than the rental. There was a disagreement at the time of return when we disputed the tiny chip however on our return to the UK we have been charged over £500 for this. The staff are rude and not customer friendly. We have not received a proper invoice for this cost and I will be following this up with the address I have in the UK. It is absolutely a rip off to charge that amount for a chip that we unfortunately did not see or was it pointed out to us., but of course its written in the contract which was supplied after we took the car. We booked this through Easyjet and so had no choice of who we were going to be using. Renter beware.....

Hello, I still haven't received the €650 deposit I paid on May 14 for contract RC21087151W. When will I receive it?

hard to get thru to these guys --- don't use them

Scam horrible rent car services charge us for invisible damage 400 euro!!!! Not propositional that cannot been seen before, because his so tiny that I didn’t even take a pic of that just things that I canot see , please run away even if order better u pay the penalty and choose a trusted company . They will find something be shore all the people who been at the office while we waiting get penalty for something they found

RIGHT CARS : My reply to the Head Office

I am somewhat astounded by your reply to my email.
Firstly, you cannot claim that my version misrepresents what actually happened as you yourself were not present and therefore you are basing your judgment on what you have been told from the agency. I fully understand that you must stay loyal to your employees but unless you have video proof of the incident it is their word against mine.
I insist that the car was in perfect condition when it was returned to your agency. I had thoroughly washed it inside and out the evening before and would have noticed if there were any scratches or tar marks on it. Where on earth did the idea of the tar marks come from??? Was this your invention or something that was imagined by the agency once I had left the country??? There was absolutely no mention of any tar at any moment throughout the incident or during the police intervention! As you will see below on the invoice that I was given, there is a mention of a so-called scratch under the door panel but no mention of tar being present!!!


When I brought the car back I was asked to go into the agency and sort out the paperwork whilst a member of staff did the observation of the vehicle. In other words, I was not present and could not see what he was doing when examining the car. To my great surprise, I was told that there was a scratch under the door. (but no mention of any tar!) I was in total disagreement with the observations made by the agency making this claim and decided to call the police.
The two police agents arrived and one of them greeted the two members of staff & stayed in the office chatting to them (he obviously knew them). The other police officer checked the car with me and witnessed the fact that the paint just peeled away when I gently rubbed it with my finger.
For your information two staff members, two police officers and myself makes five people in total (and not seven as you claim!) Since dealing with your agency we have read a great deal of feedback from other clients with similar experiences including one just a week before us. He too observed that the paintwork of the car was obviously masked and he, in turn, was accused of scratching the paintwork.
All that you are “making clear” in your email is that you are dishonest and unprofessional in your approach towards your clients. You certainly do not have to “invite” us to refrain from renting with you in the future! We have absolutely no attention of doing so and we will do our upmost to warn friends, family and social media of your lack of professionalism and integrity.