Right Now Residential Reviews 120

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I was working closely with them to help me move from one flat to another, both managed by them. Despite the slow start of the process, the final stages went smoothly as Mariam from RightNowResidenti... See more

Rated 5 out of 5 stars

I was running out of time due to my arrival date to London and Remy Tracey who part of the right now residential showed me a lot of studio options that really perfect to me. In spite of difficult... See more

Company replied

Rated 1 out of 5 stars

Currently a resident at a RNR property. We haven't heard from our Property Manager for weeks - we have chased several times for several urgent matters and heard nothing, including during a time wher... See more

Company replied

Rated 4 out of 5 stars

Recently, I rented an apartment in Harrow with Right Now Residential.The tenancy progression team is really great. They responded quickly and helped divert enquiries to respective team. However, there... See more

Company replied

Company details

  1. Real Estate Rental Agency

Written by the company

We are a fast growing independent letting and management agent based in central London. We focus wholly on customer service for clients at all levels and take great pride in having a fantastic team and brilliant culture


Contact info

3.9

Great

TrustScore 4 out of 5

120 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Agency ignores emails

Agency ignores emails, takes long to help you solve any type of problem, most of my emails are ignored, asked for a phone call to sort something out I never received any help as well, my first month of tenancy I had no hot water or WiFi and it took them a full month to help me sort it out, disgraceful

August 5, 2024
Unprompted review
Right Now Residential logo

Reply from Right Now Residential

Hi Pursy, thank you for taking the time to provide us with your feedback. Your experience at Right Now Residential is paramount to us, please send your contact details to customercare@rightnowresidential.co.uk so that we can investigate this matter further.

Rated 5 out of 5 stars

Great Service

Hi, I highly recommend using Right Now and I am especially happy with the help that Mariam gaver. Thank you 😁

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Chloe Duong

I've had a great experience with Right Now Residential. Communication with Chloe Duong was really helpful. Chloe kindly progressed my tenancy, quickly responded to my requests and provided useful information. Her support is much appreciated!

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

scam

scam
after deposit you will get right to occupy in illegal flat

March 5, 2024
Unprompted review
Right Now Residential logo

Reply from Right Now Residential

Hi, thank you for taking the time to provide us with your feedback. Your experience at Right Now Residential is paramount to us, please send your contact details to customercare@rightnowresidential.co.uk so that we can investigate this matter further.

Rated 4 out of 5 stars

I recently used Right Now Residential…

I recently used Right Now Residential Letting Agency to find a new apartment, and I couldn't be happier with their service. From start to finish, the team was professional, attentive, and incredibly helpful. They took the time to understand my needs and preferences, showing me several properties that perfectly matched my criteria. The entire process was smooth and stress-free, and I moved into my new home without any issues. I highly recommend Right Now Residential Letting Agency to anyone looking for a reliable and efficient letting service!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I was talking to Chloe and she was handling my case. And was very polite and very helpful. I would like to recommend her to everyone. Cheers

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience securing…

I had an excellent experience securing a flat with Right Now Residence. A huge thanks to Chloe for her exceptional support throughout the process. She was incredibly responsive to all my queries and ensured everything was completed in a timely manner.

July 15, 2024
Unprompted review
Rated 4 out of 5 stars

Helpful tenancy progression

Mariam was really helpful in progressing our tenancy agreement in the tight timeframes after legal for landlords took a while to complete our referencing.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Seamless Experience with RightNowResidential

I have been renting a flat from RightNowResidential for a year and have just renewed my contract. My experience has been overwhelmingly positive. The onboarding process was seamless, allowing me to move in without any issues. I'd like to extend a personal thank you to my property manager, Valerie Proctor - Senior Property Manager, for promptly addressing all my concerns and always being exceptionally friendly.

Additionally, I appreciate Constantin Alucai, the contractor who has adeptly handled most building-related issues. Chris Mariampillai from the knowall team deserves recognition for swiftly resolving an internet connectivity issue with our line provider. I must also commend Noah Johnny - Senior Renewals Negotiator, for managing the contract renewal process with true professionalism.

All team members have been incredibly friendly and helpful. While issues are inevitable, the way they handle them with exceptional professionalism is truly appreciated. Thank you!

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Right Now Residential provided…

Right Now Residential provided outstanding service in assisting with my tenancy arrangements. From start to finish, they were incredibly helpful, 9responsive, and friendly. Special thanks to Alex for his exceptional support and to Mariam, who went above and beyond to ensure everything was seamless and stress-free. Highly recommend their services!

May 21, 2024
Rated 5 out of 5 stars

Noah from Right Now Residential has…

Noah from Right Now Residential has been extremely helpful in assisting me with extending my tenancy due to needing more time to find a property. Despite me changing my mind twice, Noah has accommodated my request with so much ease which has brought a lot of stress down! Thanks Noah - your help and professionalism is much appreciated.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Sophie is a star

Sophie has been absolutely wonderful. She responds quickly, she knows her properties well, she is willing to spend time helping me understand options. She has entered into the story behind my house search and has really tried to help me. She explained the guarantor system very clearly. She is articulate, professional and empathetic.

May 2, 2024
Unprompted review

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