RightSpace Storage Reviews 405

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Paid my bill only a week after the due date and they had already locked my unit and denied me access even after payment was made. On top of that, the rates continue to increase every single year. Comp... See more

Rated 5 out of 5 stars

I went to the facility to possibly rent a unit, and the manager was really nice and professional. He walked me around the place and it was clean and the unit was well taken care of. I rented 2 spaces... See more

Rated 1 out of 5 stars

Maybe the other Rightspace Storage facilities are 5 star but the one on Esplanade is .ost definetly not. The staff aside from one young man all need to be fired. They truely are vultures lurking waiti... See more

Rated 1 out of 5 stars

So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead... See more

Company details

  1. Business Services

Information provided by various external sources

Your satisfaction is the key to our success. We are committed to providing the highest level customer service coupled with a leading quality product at competitive prices. RightSpace Storage is in the business of building relationships while providing an environment that’s friendly and safe. Saving you time and money doesn't hurt either... Thank you for sharing your feedback!


Contact info

2.0

Poor

TrustScore 2 out of 5

405 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Very friendly...hidden mandatory upcharges

Very friendly, woman at front was awesome, great service 10 stars for her! But ....it was advertised for $45 month for a small unit and same unit actually cost $65-70 month

Lots of hidden fees/maintenance/insurance/administrative tidal wave insurance, hitting the enter button on the computer fee lol
Far better to just have the ad say 65-70$
for a 5x10 unit lol

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

I found RightSpace Storage an excellent…

I found RightSpace Storage an excellent choice even though I had to travel miles to get to it. They provided everything I need for my long-term storage requirements; very clean and secure facility that is air conditioned and maintained. The staff was very helpful and answered all my questions each time I was there. I would highly recommend this business.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

I'm highly recommend this place to…

I'm highly recommend this place to managment is outstanding and the storage sheds are clean they do a great job it moved here from Denver and we've been using it it's a nice place

March 26, 2019
Unprompted review
Rated 2 out of 5 stars

My friend referred me and I was very…

My friend referred me and I was very disappointed after reserving a 10 x 10 unit on line. I was never told I would have to pay for 2 locks until I got there with my items to store and had no choice at the time. I am very disappointed about that. I have one unit and had to pay for two locks! An additional $16.27 of which I cannot afford.

March 12, 2019
Unprompted review
Rated 5 out of 5 stars

HELLO TO THE TRUSTPILOT

HELLO TO THE TRUSTPILOT, CUSTOMER SERVICE WAS GREAT, THE STORAGE SPACE WAS VERY CLEAN AND DRY. I WOULD RECOMMEND THEM TO ANYONE THAT NEEDS STORAGE. THANK YOU FOR YOUR TIME AND HELP. RMULLEN.

February 28, 2019
Unprompted review
Rated 5 out of 5 stars

Great staff

Great staff! Great space!.. My only complain would be that the rent is too high. But the excellence in the staff made up for it.

February 21, 2019
Unprompted review
Rated 3 out of 5 stars

I was treated well by the employee that…

I was treated well by the employee that handled my transaction. However I was referred by my son who should have been given a discount on his next bill. There was another employee who said very rudely "No" to the request for the discount. That woman needs some customer service training. Well, my son is getting his discount but had to go up there to show proof that the discount is warranted when a referral is given.

February 19, 2019
Unprompted review

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