RightSpace Storage Reviews 405

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Paid my bill only a week after the due date and they had already locked my unit and denied me access even after payment was made. On top of that, the rates continue to increase every single year. Comp... See more

Rated 5 out of 5 stars

I went to the facility to possibly rent a unit, and the manager was really nice and professional. He walked me around the place and it was clean and the unit was well taken care of. I rented 2 spaces... See more

Rated 1 out of 5 stars

Maybe the other Rightspace Storage facilities are 5 star but the one on Esplanade is .ost definetly not. The staff aside from one young man all need to be fired. They truely are vultures lurking waiti... See more

Rated 1 out of 5 stars

So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead... See more

Company details

  1. Business Services

Information provided by various external sources

Your satisfaction is the key to our success. We are committed to providing the highest level customer service coupled with a leading quality product at competitive prices. RightSpace Storage is in the business of building relationships while providing an environment that’s friendly and safe. Saving you time and money doesn't hurt either... Thank you for sharing your feedback!


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2.0

Poor

TrustScore 2 out of 5

405 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have 2 storage units threw right…

I have 2 storage units threw right space and they were both very clean when I got them sherry was very pleasant to deal with anytime I've had to call them for any reason Ken and Sherry have both been very helpful. I would recommend them to everyone I know looking for storage

December 20, 2018
Unprompted review
Rated 1 out of 5 stars

Honestly nothing but bad experiences

Honestly nothing but bad experiences. 2 years ago when we first attempted to rent a unit the office clerk had a diabetic episode and physically attacked my wife.

Pretty much every interaction we have with office staff is rude. When my wife recently rented a space, it was a little after 5 pm and the stated hours were until 6 pm. The woman was rushing my wife and acting short with her because she wanted to close early.

Yesterday we drove from central Gilbert only to find out from a sign posted on the door that they were temporarily closing @ 4pm on Mondays & Tuesdays. This is unacceptable without first communicating with tenants.

December 12, 2018
Unprompted review
Rated 5 out of 5 stars

I've been with right space now over 5…

I've been with right space now over 5 years the security is top notch the comments areas are always well maintained I've actually had two units here and never an issue

If I was you I would totally get there and grab a fairly priced unit b4 there all gone

Thanks again Leo

November 28, 2018
Unprompted review
Rated 4 out of 5 stars

Overall very satisified with RightSpace…

Overall very satisified with RightSpace storage. Units are clean, secure and easy access. Could use better lighting both inside and out. The entry keypad and drive are at an odd angle making it difficult to reach from your vehicle window without scraping the curb. Overall though, very satisfied.

November 27, 2018
Unprompted review
Rated 3 out of 5 stars

Your desk person that I have dealt with…

Your desk person that I have dealt with on two occasions now has been extremely rude. It has been on the weekends both times . She has absolutely NO CUSTOMER SERVICE skills!!! Because of her, once I am done with this storage I will not be coming back to this location again. I also will deter anyone I know from using this facility.

November 27, 2018
Unprompted review
Rated 5 out of 5 stars

The entire experience has been A+

The entire experience has been professional. I appreciate attention to detail given me and of course a very conpetitive price. I have confidence should a problem arise it will be resolved to mutual satisfaction. Bob Cabacoff

November 21, 2018
Unprompted review

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