RightSpace Storage Reviews 405

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Paid my bill only a week after the due date and they had already locked my unit and denied me access even after payment was made. On top of that, the rates continue to increase every single year. Comp... See more

Rated 5 out of 5 stars

I went to the facility to possibly rent a unit, and the manager was really nice and professional. He walked me around the place and it was clean and the unit was well taken care of. I rented 2 spaces... See more

Rated 1 out of 5 stars

Maybe the other Rightspace Storage facilities are 5 star but the one on Esplanade is .ost definetly not. The staff aside from one young man all need to be fired. They truely are vultures lurking waiti... See more

Rated 1 out of 5 stars

So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead... See more

Company details

  1. Business Services

Information provided by various external sources

Your satisfaction is the key to our success. We are committed to providing the highest level customer service coupled with a leading quality product at competitive prices. RightSpace Storage is in the business of building relationships while providing an environment that’s friendly and safe. Saving you time and money doesn't hurt either... Thank you for sharing your feedback!


Contact info

2.0

Poor

TrustScore 2 out of 5

405 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Meh it's okay... not great...

I went to move my stuff in with a moving company, but they forgot to take their lock out. So I had to pay another $300 to get the moving company to bring my stuff back and unload the next day. The storage unit did offer me two free months of rent, but I had 50% for one of them so it was only half of the 2nd amount I had to pay for the moving company to come back. On their website, it says that they are temperature controlled, but the room is not completely closed off with a three inch opening at the top that allows bugs and moisture to come in. But it is too much of a hassle to find another place and pay to have it moved again so I'm sticking it out with them.

October 26, 2018
Unprompted review
Rated 5 out of 5 stars

Clean

Clean, secure, friendly staff, great access with vehicles. Wish they had a light in the locker.

October 25, 2018
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND UNLESS YOUR ITEMS ARE ALREADY ORGANIZED.

Climate controlled is a joke. It's almost always HOT as HAYELL in there, AND the air runs very little. Some of the staff IS ALWAYS rude, and then there are 2 women that are sweet as can be. I dread when I have to call when the mean ones are there. They act like they personally own the storage facility! Also, the lights go out if you are working inside your unit which is a pain but the worst thing is you cannot have access to work there at night on reorganizing or combining items, etc. when it's cooler. They close at 9, and it's MANDATAORY. If you don't leave at 9 you are LOCKED OUT. That is ludricrous. I have storage in another state, and have been able to get many things done after hours because the weather is cooler, and I can spread my items out, etc. I would not recommend this place unless your storage is perfectly organized before you put it in there.

September 30, 2018
Unprompted review
Rated 4 out of 5 stars

Would recommend!

Very good prices, clean reliable storage location. Just took a little longer than expected at the front desk. A bit slow/under staffed during busy weekend hours.

September 18, 2018
Unprompted review
Rated 4 out of 5 stars

Few little bumbs

Few little bumbs - my online reservation was not in their system but they honored the free one month and price. It is busy Saturday mid morning so I suggest you go either earlier or after lunch. Very helpful; and friendly.

September 11, 2018
Unprompted review

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