RightSpace Storage Reviews 405

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Paid my bill only a week after the due date and they had already locked my unit and denied me access even after payment was made. On top of that, the rates continue to increase every single year. Comp... See more

Rated 5 out of 5 stars

I went to the facility to possibly rent a unit, and the manager was really nice and professional. He walked me around the place and it was clean and the unit was well taken care of. I rented 2 spaces... See more

Rated 1 out of 5 stars

Maybe the other Rightspace Storage facilities are 5 star but the one on Esplanade is .ost definetly not. The staff aside from one young man all need to be fired. They truely are vultures lurking waiti... See more

Rated 1 out of 5 stars

So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead... See more

Company details

  1. Business Services

Information provided by various external sources

Your satisfaction is the key to our success. We are committed to providing the highest level customer service coupled with a leading quality product at competitive prices. RightSpace Storage is in the business of building relationships while providing an environment that’s friendly and safe. Saving you time and money doesn't hurt either... Thank you for sharing your feedback!


Contact info

2.0

Poor

TrustScore 2 out of 5

405 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent place for storage

Excellent place for storage, love the fact that I can access my locker 24 hours a day 365 days a year and customer service is friendly and very professional. Great experience and would use right space again for future storage needs.

September 6, 2018
Unprompted review
Rated 5 out of 5 stars

We needed storage and felt lucky to be…

We needed storage and felt lucky to be able to find one so close to our home. We had used. Them before and were very satisfied with availability of unit and hours open. After we thought we were through we found out we needed another unit. Last minute also. Ran to office and was able to find one close to our unit. Competent office help with wonderful attitude. Would use again.

August 15, 2018
Unprompted review
Rated 3 out of 5 stars

The initial paperwork took forever to…

The initial paperwork took forever to complete. The woman assisting was fantastic though.
We can to use the automatic gate on the first day and it did not work. We made a couple calls, left messages, and did not get a return call or follow up. This greatly angered us as we had two loaded vehicles to go into storage.
We returned the next day while someone was in the office and the code to the gate was ironically working. Still no follow up from owner, manager though.
The location itself is clean and secure.

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

I am a returned customer

I am a returned customer, from 10 years ago, at this storage unit. I was warmly greeted by the manager, Dawn, who I find is always busy taking care of the place. The unit she showed me was very cleaned and I signed up for it right away. When I came back with some items to store, she already had me logged in the gate so I had no problems getting in.

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

So far almost

So far almost, a month in, I have absolutely no complaints. The service is as advertised. The space is clean and well kept, and access has been without difficulty. My only suggestion would be repair to automatic door closures on ground floor near dock. Door is left open about 50% of the time when I have used the facility.

July 16, 2018
Unprompted review
Rated 5 out of 5 stars

Booked and paid for everything over the…

Booked and paid for everything over the phone, then they emailed me the documents to sign and send back and everything was automated through email and internet. Very smooth and easy quick transaction, plus the 50% off first month rental payment was great Bonus. Thanks

July 3, 2018
Unprompted review

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