RightSpace Storage Reviews 405

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Paid my bill only a week after the due date and they had already locked my unit and denied me access even after payment was made. On top of that, the rates continue to increase every single year. Comp... See more

Rated 5 out of 5 stars

I went to the facility to possibly rent a unit, and the manager was really nice and professional. He walked me around the place and it was clean and the unit was well taken care of. I rented 2 spaces... See more

Rated 1 out of 5 stars

Maybe the other Rightspace Storage facilities are 5 star but the one on Esplanade is .ost definetly not. The staff aside from one young man all need to be fired. They truely are vultures lurking waiti... See more

Rated 1 out of 5 stars

So I just spent the last two days moving my friend out of her unit because she was given 2 days to vacate her unit but WASN’T GIVEN AN EXACT REASON WHY. She should have been given 7 days. But instead... See more

Company details

  1. Business Services

Information provided by various external sources

Your satisfaction is the key to our success. We are committed to providing the highest level customer service coupled with a leading quality product at competitive prices. RightSpace Storage is in the business of building relationships while providing an environment that’s friendly and safe. Saving you time and money doesn't hurt either... Thank you for sharing your feedback!


Contact info

2.0

Poor

TrustScore 2 out of 5

405 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Anna K

The best storage facility in the area.
Great management, good rates.

June 19, 2018
Unprompted review
Rated 4 out of 5 stars

I do wish the facility stayed open an…

I do wish the facility stayed open an hour later in summer as it would be more convenient to visit the unit after dark. Also, the hours currently state open until 9pm but I was advised I must be out by 8:45pm or I will be locked inside. That doesn’t seem accurate but I’m not willing to test it. I would hate to sleep in my car. Other than the hours, it’s a nice clean facility that I feel safe inside when there alone. The air cooled building is decent, and my unit feels secure by a $17 lock they require tenants to purchase, that wouldn’t be useful anywhere else. The rate I paid is competitive to other facilities nearby.

June 12, 2018
Unprompted review
Rated 5 out of 5 stars

outstanding service

Excellent service both upon signing up for storage space and excellent service during my every day use. Dawn is very helpful and friendly. She certainly is a credit to your company

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

I haven't actually moved my stuff in…

I haven't actually moved my stuff in yet - but I am grateful and impressed with the patience the staff had with me. They laid out all the options and kept me informed as my move had been delayed. Super nice people that have been very accommodating to my ever changing needs.

June 5, 2018
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible customer service and has a big bug problem. Will never rent here again.

May 16, 2018
Unprompted review

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