What a pleasure to work with, the whole process from order to delivery has been seamless. I fully support using small businesses whenever possible and Rigu have been excellent. The products themse... See more
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Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.
Low Colwith, LA22 9NU, Ambleside, United Kingdom
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Great service from Rigu, my new camera strap arrived promptly after good communication from Andrew. Love the strap 10/10 for service.
Wow, fantastic service at a competitive price, thank you so much Andrew. I’ve been looking at buying some photography light-painting equipment for a while, the main dealer being in the US, but having found Rigu I thought I’d give them a try, as they are UK based and the prices including delivery worked out a bit cheaper too. I placed my order shortly before 5pm on Thursday, selected the free delivery option and was really surprised to have the items delivered by Royal Mail just before 10am Saturday. All along Andrew had been in touch via email. I really couldn’t ask for better service and would definitely recommend Rigu to anyone. Support your local small businesses as they won’t let you down.
I cannot recommend this business enough!!! I ordered some Hold Fast harnesses from Rigu and they were delivered very quickly, even over a bank holiday and the communication was fantastic. The harnesses are perfect and I would happily give my review 10 stars and would recommend to anyone in the market for camera harnesses to only shop here.
Not only did I buy the best camera strap I have ever owned - The Holdfast MoneyMaker - I received excellent service from Andy at Rigu, who upgraded my delivery from second to first class for free, as I ordered the strap during a bank holiday weekend. Andy's customer service is first class and the product was perfect. Thank you!

Reply from Rigu
Amazing service from Andy and next day delivery, thank you! Very excited to shoot my next wedding wearing my new harness

Reply from Rigu
Great quality creative lens filters and fast shipping. Would definitely buy from Rigu again!

Reply from Rigu
Brilliant business - thanks so much for turning everything around so quickly. Will definitely be back!

Reply from Rigu
Sorry forgot to leave a review.
Very happy with my Black leather holdfast strap. Excellent quality, very comfortable and has changed the way I shoot now. Thank you :)
Easy to navigate and order on the web site, checkout easy, amazing product, arrived quickly and without delay with fantastic communication along the way - This is the first time i have used Rigu and will have no hesitation in using again and recommending - Thank You , TIM @ Behind The Lens Media

Reply from Rigu
Terrific! Excellent service, lovely product and great attention to detail - thank you!

Reply from Rigu
My order I thought had a problem when I didn't think a payment had gone through. Rigu contacted me directly over a bank holiday weekend, and sorted out the issue. All was well, and the product was dispatched to me in a timely fashion. Thanks to them for going over and beyond during a holiday weekend. It's easy to complain, it should be just as easy for people to say thank you.
Fast, polite and very knowledgeable service. Would definitely recommend!
Andy was so helpful when I rang with a query about the Holdfast MoneyMaker camera strap...with his advice the choice was definitely the right one. Really pleased to be able to find a product made with vegan materials and I am loving using it. Fast delivery too!
Very nice customer service. I am very happy having chosen Andy’s company for buying a leather engraved camera strap.

Reply from Rigu
Just received a wonderful black leather with red stitching camera neck strap to go with my Nikon Zfc camera.
It looks wonderful and perfect for the camera.
Communication excellent and it arrived after a couple of days well packaged in its own box and delightful small bag.
Will certainly purchase again from Rigu
Excellent service, swift delivery. Thanks very much!
I bought a Holdfast camera strap, an excellent quality product and hard to find over here in the UK, price was good and service was excellent with very quick and secure delivery. Highly recommended.

Reply from Rigu
Excellent service, great product, prompt delivery, good price. Will use again.

Reply from Rigu
Fantastic service and incredibly fast delivery, thank you!

Reply from Rigu
Ordered a photography book on Norfolk. Got it in 2 days & free delivery. Very pleased with the service & highly recommend.

Reply from Rigu
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