We purchased a MaxPow 24v for our four year old grandson and other grandchildren ( when they are old enough). We started with the parental remote to build his confidence. He absolutely loves it! He ev... See more
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We purchased three 24V RiiRoo ride on Quads as Christmas Presents for our children (5, 8 and 10) and they have been the best purchase we have made in a long time. They have spent ages driving around... See more
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My son got the 12V fire engine for a joint birthday and Christmas present and he absolutely loves it. The lights and fire engine noises really make for a brilliant experience for him. The remote cont... See more
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I recently bought a go‑kart from this company for my 9‑year‑old, and he absolutely loves it. After a couple of uses we noticed a small issue, but the customer service team were brilliant — quick to re... See more
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Company details
Written by the company
From Electric Ride On Cars for Kids to Quads, Go-Karts, and Scooters. All with UK Based on Customer Support and Expertise.
Contact info
Godwin Road 5, NN17 4DS, Corby, United Kingdom
- hello@riiroo.com
- riiroo.com
4.3
Excellent
6K reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
riiroo digger
Bought a riiroo digger for my grandson for Christmas big big box had to assemble but opened the box packed well supprised to see rubber tracks assembled in 10 minutes easy to put together a bit big to carry out to my shed but was able to drive it out with the remote control all in all 10/10 for price, quality also worth mentioning is that I ordered it on the Sunday before Christmas and had it 2 days later
December 21, 2025
Unprompted review
Reply from RiiRoo
Thank you for your great review, David.
We’re really pleased to hear you were happy with the digger and that assembly was straightforward. It’s great to know the packaging, quality, and value all met your expectations — and even better that the remote came in handy for moving it out to the shed!
We’re also glad the delivery speed impressed you, especially so close to Christmas. Thank you for taking the time to share your experience.
The RiiRoo Team
I’d like to commend Riiroo for their…
I’d like to commend Riiroo for their customer service. The issue I had was not with Riiroo but with the delivery partner. I emailed Riiroo after 4pm on a Friday not expecting a response until Monday. I had a reply from an actual person in 20 minutes and full ownership was taken and actions listed. In an era of automation and not being able to speak to service depts this was extremely welcome and appreciated.
Ashley and Kayleigh - thank you both so much for your support and caring approach.
Also like to say that my 7yo loves her blue quad 🤗
December 19, 2025
Unprompted review
Reply from RiiRoo
Thank you so much for your lovely review, Joanna.
We’re truly grateful for your kind words and really pleased to hear that our team was able to support you promptly and clearly, especially given the timing. Taking ownership and providing genuine help is something we really care about, so it means a lot to hear that this stood out to you.
Thank you as well for your kind mention of Ashley and Kayleigh — they’ll really appreciate that. And we’re delighted to hear your 7-year-old is loving her blue quad 🤗
Thanks again for taking the time to share your experience.
The RiiRoo Team
Terrible service
Terrible service, I have bought over 6 cars and motorbikes never had a problem this Christmas order two cars one of them missing all the parts just the body work sent, got told it would be replaced on the 23 of December then to get a email asking me to check again for the parts on the 30 of December after already telling them they have not been sent and we was told a replacement being sent out witch was obviously a lie as you’re now saying the parts are not available what’s missing. You will have 2days from this being posted to get it picked up or will be getting burnt in the box and tagged all over your social media with the back story.
Will never use this company again.
December 22, 2025
Unprompted review
Reply from RiiRoo
Thank you for taking the time to leave your review. We are genuinely very sorry for the frustration and upset this situation has caused, especially during the Christmas period.
We would like to clarify that the model you purchased does include all of the components you’ve advised were missing. These parts are located inside the bonnet, which can sometimes be overlooked. To ensure we were giving you accurate information, we opened a brand-new, boxed unit of the same model and confirmed that all of the components you mentioned are present as standard.
That said, we are more than happy to send out any replacement parts if needed and to help get this resolved for you as quickly as possible. The delays you’ve experienced were unfortunately due to the Christmas period, when couriers and warehouses were operating with reduced capacity, and we are very sorry that this impacted the communication and timing.
We appreciate that you’ve been a loyal customer in the past, and it’s disappointing to hear that this experience has left you feeling this way. Our intention has never been to mislead, and we truly want to put this right.
Please do get back in touch with our support team so we can assist further and resolve this matter for you.
The RiiRoo Team.
Great product, fantastic customer service
We’ve had our ride on tractor for 2 years now. It’s been fantastic. My son has driven it all round the yard, fields and tracks. We’ve had to replace the accelerator and ignition switches in that time but the customer support has been great. Parts are cheap, easy to get and easy to fit. The ignition switch was even sent out for free, just before Christmas which meant I could get the tractor running in time for the holidays.
December 22, 2025
Unprompted review
Reply from RiiRoo
Thank you so much for taking the time to leave such a lovely review, Corinna.
We’re delighted to hear that your ride-on tractor has been such a hit over the past two years and that your son has had so much fun using it around the yard, fields and tracks — that’s exactly what they’re made for.
It’s also great to know that our customer support team has been able to help you quickly when parts were needed, and we’re especially pleased the ignition switch arrived in time for Christmas so the tractor could be enjoyed over the holidays.
Thank you again for your kind words and continued support — it really does mean a lot to us.
The RiiRoo Team.
Great service the monkey bike is great…
Great service the monkey bike is great my son loves it will definitely recommend to friends and family
December 30, 2025
Unprompted review
Reply from RiiRoo
Thank you so much for your lovely review, Kerry.
We’re really pleased to hear that you’re happy with the service and that the monkey bike has been such a hit with your son. It’s great to know he’s enjoying it so much.
Thank you as well for recommending us to your friends and family — we truly appreciate your support.
The RiiRoo Team.
My granddaughter absolutely loved her…
My granddaughter absolutely loved her quad bike she had such a great time riding it Christmas Day couldn’t wait for morning to go on it again would recommend you to anyone thinking of buying one and you where helpful and delivered on day said mrs Phyllis westall to
December 25, 2025
Unprompted review
Reply from RiiRoo
Thank you so much for your wonderful review, Phyllis.
We’re absolutely delighted to hear that your granddaughter loved her quad bike and had such a fantastic time riding it on Christmas Day — it’s lovely to know she was so excited to get back on it again the next morning.
We’re also really pleased that you found us helpful and that the delivery arrived as promised. Thank you for recommending us; it truly means a lot.
The RiiRoo Team.
Buggy came next day delivery
Buggy came next day delivery. My son-in-law assembled it and his comments were the wheel rod wasnt quite long enough so had to leave a washer off and the wheel arch needed a bit shaving off. Other than that it's a brilliant car and the elves did well.
December 29, 2025
Unprompted review
Reply from RiiRoo
Thank you for your review, Ann.
We’re really pleased to hear that the buggy arrived with next day delivery and that, overall, you’re happy with the car. We do appreciate you mentioning the feedback about the wheel rod and wheel arch, and we’re sorry for the small adjustments that were needed during assembly. Your comments are very helpful and will be shared with our product team.
It’s lovely to hear that despite this, the buggy has been a hit and that the elves did well.
Thank you again for taking the time to share your experience.
The RiiRoo Team.
Brilliant service
Brilliant service. Delivery was next day. Grandson loves his bike
December 22, 2025
Unprompted review
Reply from RiiRoo
Hi Sam,
Thank you so much for your lovely feedback. We’re delighted to hear the delivery arrived so quickly and that your grandson is enjoying his bike – that’s exactly what we love to hear.
Thank you again for taking the time to share your experience.
The RiiRoo Team.
I have paid to have a quad assembled…
I have paid to have a quad assembled and delivered by you for my children for Christmas, we have gone to take them out in it and the petrol is leaking, needless to say my children were upset crying and disappointed. I am most put out the fact that I have paid for you to assemble it to avoid this situation, also why are you removing my comments on social media weeks later that still are not resolved? You got time for that but wouldn’t get back to me?
December 26, 2025
Unprompted review
Awful company to deal with. Complete let down.
Firstly their website is an absolute mess to order from. Finally managed to get an order in but when it came to assembly shortly before Christmas it became apparent that parts of the item were missing. They were contacted and assured me that the missing parts would be put on an overnight to arrive before Christmas. Then at the last hour they stated they did not have the information they needed. I forwarded proof of emails from weeks ago showing I had emailed them with this information and they had responded to say they have it and everything was okay to process. After this they then ceased all contact and left a child without his biggest gift over Christmas. Complete 'take your money and hide' outfit. Would definitely recommend anyone shops elsewhere for better customer service.
December 22, 2025
Unprompted review
Amazing service
Amazing service - turned up Xmas eve (typical last minute bloke thing to do) with an issue from an order - they couldn’t do enough to support me and ensure everything was as expected. They even assembled the car for me to ensure everything was perfect for Xmas day. Top job - Thank you!
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi Rhys,
Thank you so much for taking the time to leave such a fantastic review. We’re really pleased we could help, especially with the Christmas Eve rush, and make sure everything was ready and perfect for Christmas Day. It’s great to hear the team could support you and even get the car assembled in time.
Your kind words truly mean a lot to us. Thanks again for choosing RiiRoo.
The RiiRoo Team.
Life savers
Absolutely spot on these guys, last minute saviours for Christmas. Quickly sorted me out not only the bikes but the pull cords when I done a parent thing and broke one on Christmas eve at 3pm 😳😳
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi H. Oliver,
Thank you so much for your brilliant review. We’re really glad we could help save the day, especially with a Christmas Eve emergency like that. It’s great to hear the team were able to get both the bikes and the pull cords sorted so quickly when you needed us most.
We really appreciate you taking the time to share your experience and hope you all had a fantastic Christmas.
The RiiRoo Team.
Brilliant service
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi Joseph,
Thank you for your kind feedback. We’re really pleased to hear you were happy with the service.
Thanks again for choosing RiiRoo.
The RiiRoo Team.
Reply from RiiRoo
Hi Ryan,
Thank you for your lovely feedback. We’re really pleased to hear the service was great and that you found exactly what you were looking for.
Thanks again for choosing RiiRoo.
The RiiRoo Team.
Was very happy with the service and the…
Was very happy with the service and the bike.
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi Jeremy,
Thank you for your kind review. We’re really pleased to hear you were happy with both the service and the bike.
Thanks again for choosing RiiRoo.
The RiiRoo Team.
Excellent service and friendly staff
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi Riaan,
Thank you for your lovely feedback. We’re really pleased to hear you received excellent service and found our staff friendly – we’ll be sure to pass this on to the team.
Thanks again for choosing RiiRoo.
The RiiRoo Team.
There was a problem with delivery on my…
There was a problem with delivery on my part and thankfully everything was sorted out quickly and I managed to get the bike in time for christmas. They were very helpful and prompt. Can't recommend them enough
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi Chris,
Thank you so much for taking the time to leave such a great review. We’re really pleased everything was sorted quickly and that you were able to get the bike in time for Christmas. It’s lovely to hear the team were helpful and prompt during the process.
We really appreciate your recommendation and your support.
The RiiRoo Team.
Would buy off them again great service
Would buy off them again great service
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi LB,
Thank you for your great feedback. We’re really pleased to hear you were happy with the service and that you’d buy from us again.
Thanks again for choosing RiiRoo.
The RiiRoo Team.
Great company easy to deal with great…
Great company easy to deal with great valve for money
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi Michael,
Thank you for your great feedback. We’re really pleased to hear you found us easy to deal with and good value for money.
Thanks again for choosing RiiRoo.
The RiiRoo Team.
Amazing customer service
Amazing customer service. The people are very friendly and also they are the only company that provide huge amount of services for rider on cars.
December 24, 2025
Unprompted review
Reply from RiiRoo
Hi Priscilla,
Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience with our customer service and found the team friendly. It’s also great to know you appreciate the range of services we offer for ride-on cars.
Thank you again for your kind words and support.
The RiiRoo Team.
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