Rinkit Reviews 381

Replacement order was delivered today after the first one was damaged - quick and efficient service with a no quibble response

First time shopping with Rinkit, Brilliant customer service.
Speedy delivery and items are perfect! Will definitely be ordering again soon!!

Most impressed with the service, price and quality of the shelves I ordered through B&Q.

I would highly recommend this company and will happily shop with them again.

I would not recommend the marble tablemats/chopping boards. They are very brittle and get chipped very easily. However, the firm's response to this problem was first class. The items l reported as damaged were replaced overnight with no quibble. The staff were unfailingly polite and helpful, and unusually nowadays, used perfect grammatical English. I can't compliment them enough.

Great products and excellent service. Really impressed with customer service quick response. Love their quality items and clear website

We ordered slate table mats through Debenhams online. They arrived on the Sunday. When checking them, we found one mat was broken. I contacted customer service and provided all information they asked for on Monday evening. There was no hesitation in arranging a replacement. The replacement item arrived on Tuesday by 2pm. Exceptional service and all very much appreciated.

First time using this company. Item was damaged however, emailed & within a couple of hours received a response & received replacement in 2 days. Excellent customer service. A few company's could take a leaf out of Rinkit's book on customer service. Will defo use this company again.
Many thanks

Have started using Rinkit on my last 4 orders have found prompt service,and quick to answer any concerns.
Thank you.

Had faulty goods delivered and they sorted the problem straight away very pleased with the customer service and I will definitely be using rinkit again for my purchases
Regards Roy Williams

Came across the site scrolling on Google, ordered couple of hot water bottles as they were on sale and they arrived next day! Great!

Ordered my glasses and they didn't arrive, so I contacted Customer Services and within the day I got everything resolved, with out any fuss.
The very next day my glasses arrived safely.
Great service and very good Customer Service to thanks to Mathilde and the Rinkit team.

Truly amazing company, customer service is second to none, my order was damaged in transit so wasn't delivered, i contacted Rinkit who very kindly sent out a replacement, AAA++++

The customer service at Rinkit is truly world-class. Whenever I’ve faced any issues with deliveries—like damage in transit, which is completely out of their control—they’ve been incredibly helpful and responsive, resolving everything without delay. Their products are consistently high quality and offered at excellent prices. I highly recommend shopping with Rinkit for a smooth and reliable experience every time.

Great prices and products delivered promptly.

Great experience. Received an item that had been damaged in transit which was of no fault to the company. After contact they immediately sent a replacement for me. Excellent service and the product is great.

I have bought a number of marble table mats and coasters. The products are well made and are reasonably priced. Evri lost one parcel which was replaced straight away , one mat was broken courier again replaced within hours and two coasters were faulty again replaced straight away. It's when something goes wrong and how the company handles the problem is the key hence 5*

After initially sending the wrong colour mugs, they sent the correct ones the next day and didn't ask me to send the others back, so I donated them to Oxfam.
They were very quick to respond and didn't charge me any extra.

Well for a start I ordered 2 items and only one turned up so I emailed them to let them know they put the missing item in the post and I received it the next day I have never known a firm with such a quick response so pleased with them

I had a problem with delivery. I spoke with Ana who was very helpful. It was the delivery company at fault but Ana delt with my complaint and within half an hour all sorted and new delivery on it's way.
Well done and thanks great service.

I had a problem with the delivery of an order of some glass mixing bowls. The customer service provided by Viktorija in resolving the issue was excellent. She was able to resolve my problem very quickly, professionally, and cheerfully. I will order from them again.