Ordered two sets of glasses which arrived promptly. One set was well packaged with bubble wrap. The second set of G&T glasses were only in cardboard dividers and one was broken. Contacted their custo... See more
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Purchased a number of items from Rinkit. Prices are low but quality of products received is high. I did have an issue with a set of glasses not being delivered which was promptly dealt with in a prof... See more
Commercial grade glassware sold at unbelievable prices! Order on 12/12 and received today 21/12, excellent ordering and shipping process even with AusPost as the courier. Still can't believe I got my... See more
First came across Rinkit! while searching for some cappuccino/espresso cups & saucers online for wedding presents. Found ones I like, price included. Anyway, received my order quickly! Had some iss... See more
very quick delivery
very quick delivery, slate coasters, i wanted square, but was all sold out, have my name down when back in stock
Amazing customer service from Katie.
Amazing customer service from Katie.
Fast delivery and a great product at a reasonable price.
I can not fault them in anyway, will definitely shop with them again.
Fast service & excellent issue resolution
We purchased some champagne saucers and whiskey glasses from Rinket. The service was very fast (ordered Sunday & glassware arrived Tuesday). Unfortunately, 2 glasses broke in transit - which were replaced within 2 business days. The process for the replacement was easy (a simple email with a photo of the broken glassware).
Overall - an excellent experience
Fantastic communication and customer…
Fantastic communication and customer service. Product exactly as described, and arrived when advised. Great buying experience.
Best customer service 5 stars
Best customer service 5 stars. Thank you Mathilde for actioning so fast. I love buying my fragrances for my home!!!
Purchased 4 sets of the Bormioli Pulsar…
Purchased 4 sets of the Bormioli Pulsar glasses from Rinkit for the first time, delivery was very quick and items were extremely well packed. Best customer service I've had from an online store. Couldn't be happier.
Order replaced immediately
I ordered a set of drinking glasses but unfortunately Rinkit sent the wrong size. I contacted sales by email and within an hour they got back with an apology and are sending me a set of glasses the correct size. They let me donate the incorrect size glasses to charity saving me the cost of posting them back. Fantastic customer service. Highly recommended. I’ll be back for my next purchase.
Glass infusion Teapot
I had taken my wife to an Indian restaurant to celebrate our 10th wedding anniversary. At the end of the meal I tried a Masala Chai which was served in a glass infusion Teapot. I enjoyed it so much that I went on line to find a similar glass infusion teapot and came across your company Rinkit.com.au. I subsequently purchased a glass infusion teapot for quite a reasonable price including postage. It arrived today and was exactly what I wanted. Extremely good quality with a stainless steel infusion basket. I am looking forward to using it.
Cheers, Ian.
Excellent customer service and product range
I ordered a number of glass storage containers for the reorganisation of my pantry. Rinkit has an excellent select that met my requirements. I order the products on Monday and they were delivered on Thursday. Extremely speedy order fulfilment.
There was sadly an issue with one the jars so I emailed Rinkit who responded with a few hours. Lauren's response email was great. Very professional and speedy resolution by sending a replacement container. Cannot recommend Rinkit enough. Great products, great prices, great people.
Super fast shipping & delivey. Great customer service.
Super fast shipping & delivery after ordering! Unfortunately the first door mat was damaged but their customer service was fantastic, responding within a couple of hours and sending out a replacement straight away. Highly recommend this company!
Such fantastic customer service
Such fantastic customer service.
My purchase had a problem, I notified Rinkit and within 2 hours I was advised that a replacement was on the way.
Their products are fabulous, their prices are very reasonable and now their customer service surpasses all - well done Rinkit - I will shop with you again!
More companies need to have this level of customer service
I ordered some towels and a large glass bottle from rinkit. The order arrived quickly, however I noticed the lid on the glass bottle was faulty. I emailed their customer service team and within 24hours had a response plus a tracking email letting me know a replacement was on its way. Fantastic customer service!
Super fast shipping and excellent customer service
Super fast shipping, ordered on the Saturday and received on the Tuesday!
Two of my glasses were damaged in transit, I got in contact with the company and received a super fast reply to let me know they have sent out a replacement
Will be a returning customer!
Really great products
Great product
Firstly I purchased a set from Rinkit. I placed an online inquiry which was answered with a matter of hours by Matty. I then proceeded to place a second order of a different colour, which arrived well packaged and quicker than I expected to a rural area. I love my yellow set. Thank you for your service.
Excellent service
Excellent service, fast delivery
Problem was solved immediately
Would definitely recommend this company
Exceptional quality
Exceptional quality! Very fast delivery. Packaging was great, everything was individually wrapped. Will definitely order again. Not easily impressed but Rinkit exceeded expectations. Thank you!
Fabulous Customer Service Support
This is our 3rd purchase,Amazing quality, very fast delivery, real customer services when you need to ask a question, without a doubt, I will be using Rinkit again❤
Great customer service
Great customer service. I sent an email at 10pm at night and got a reply. Very impressed with company and the glasses are very robust.
Fantastic customer service
They have some beautiful pieces. Fantastic customer service!!
Will definitely be ordering again.
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