riotxai.com Reviews 148

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with withdrawing their funds, with some experiencing difficulties accessing their funds after their accounts were flagged or blocked. People also expressed dissatisfaction with the company's payment processes and found the website to be problematic. Reviewers consistently mentioned a lack of response from the company's staff, with many emails and messages going unanswered for extended periods. This poor communication extended to refund requests, which often went unaddressed, leading to frustration regarding their deposits.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report that their funds have... See more

Refund

Consumers express significant frustration and disappointment with the refund process. Many report blocked... See more

Response time

Reviewers highlight negative aspects of response time. Customers report that the company has completely... See more

Website

Customers express strong dissatisfaction with the website, with many labeling it a scam. Reviewers report... See more

Staff

Users describe negative interactions with staff, citing them as fake, scammers, and rude. Reviewers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Had issues depositing money (in hindsight that should have been a sign not to go forward), then could withdraw money out for a couple months, now my account has been flagged and I am getting no reply... See more

Rated 1 out of 5 stars

Updated review. It feels like the wheels are starting to come off now for Riot. Some of the big hitter recruiters (hi there - you know who you are) seem to be getting cold feet and are removing refere... See more

Rated 1 out of 5 stars

Scammers throughout will avoid answering questions obviously, won't provide documentation or evidence obviously, trades are fake obviously And if you come across "The Cosmic Surgeon" otherwise known a... See more

Rated 1 out of 5 stars

This may change. After making a couple of successful withdrawals I encountered issues. Now, after suspension, I'm just waiting for my third withdrawal. I'm going by their withdrawal plan to the te... See more


Company details


Contact info

1.8

Poor

TrustScore 2 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using RiotXAI's trading…

I have been using RiotXAI's trading platform for about two to three weeks and am incredibly impressed with both the returns it provides and the exceptional customer service. I have tried several similar services online with mixed results. What really sets RiotXAI apart is its open, honest, and inclusive style that makes me feel comfortable using their services. They always take the time to answer questions.

July 23, 2024
riotxai.com logo

Reply from riotxai.com

Hey Maeve,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Excellent platform to trade

Excellent platform to trade, so easy it almost doesn't seem real. The proof is the withdrawal of funds, this was straight forward, not instantly but 2-3 days (as advertised) very happy when it arrived in crypto wallet. As for customer care, can't thank Charles enough, very professional, great advice, always helpful and supportive. I wish this technology had been invented yrs ago.

August 4, 2024
Unprompted review
riotxai.com logo

Reply from riotxai.com

Hey Andy,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 1 out of 5 stars

They said 250 voucher on the advert…

They said 250 voucher on the advert when registered they gave me 50$ which they took away after 3 days and expecting me to deposit money. When we don't even know if they will allow withdrawals once we put money in. Sounds like the ITP APP. NEED MORE CLARITY. And who regulates Riotxai?! The advert is misleading.

August 3, 2024
Unprompted review
riotxai.com logo

Reply from riotxai.com

Dear Mohammed Farok,

Thank you for bringing this to our attention. We sincerely apologize for any confusion or frustration you experienced with our $250 voucher offer. We value transparency and customer satisfaction, and your feedback is essential in helping us improve.

To clarify, the $250 voucher is designed to be used in increments of $50 over several trades within a 3-day period. This approach ensures that our users can experience multiple trading opportunities. We understand this may not have been clearly communicated, and we will work on making this information more explicit in our advertisements and sign-up process.

Regarding your concern about withdrawals, we want to assure you that RiotXAI is committed to providing a reliable and trustworthy trading platform. Our company is regulated and adheres to strict compliance standards to ensure the safety and security of our users’ funds. We are licensed and registered under the regulatory authorities in Singapore, and our UK company number is 15795451.

We understand the importance of trust, especially when it comes to financial transactions. If you have any further concerns or need assistance with your account, please do not hesitate to contact our customer service team. We are here to help and ensure you have a positive experience with RiotXAI.

Thank you for giving us the opportunity to address your concerns. We appreciate your patience and hope to regain your trust.

Rated 5 out of 5 stars

I’ve been using RiotXAI for a few…

I’ve been using RiotXAI for a few months now, and the returns have been consistently good. The platform is user-friendly, and the customer service is excellent. Definitely worth trying!

July 11, 2024
riotxai.com logo

Reply from riotxai.com

Hey Eliana,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Wow....

Wow! RiotXAI rocks! Super easy to use and the support team is the best. Definitely recommend!

June 19, 2024
riotxai.com logo

Reply from riotxai.com

Hey Michael,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Wasn’t sure at first

Wasn’t sure at first, but RiotXAI is great. Easy to use and the team is super helpful

July 4, 2024
riotxai.com logo

Reply from riotxai.com

Hey Ethan,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Loving RiotXAI

Loving RiotXAI. The platform is super simple and the support team is quick to help out

June 11, 2024
riotxai.com logo

Reply from riotxai.com

Hey William,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

I’ve been using RiotXAI for a couple of…

I’ve been using RiotXAI for a couple of months now, and I’m really impressed. Their support team is always on point.

July 4, 2024
riotxai.com logo

Reply from riotxai.com

Hey Janice,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

I was a bit wary at first

I was a bit wary at first, but RiotXAI turned out to be great. The platform is easy to use, even for a beginner like me. The team behind it is very helpful, always ready to assist and resolve any issues quickly. I’ve been using it for a couple of months now and I’m very pleased with the results. Everything runs smoothly and the support team is excellent. If you’re unsure, give it a try – you won’t be disappointed. Highly recommend RiotXAI for anyone looking to get into trading

July 3, 2024
riotxai.com logo

Reply from riotxai.com

Hey Evelyn,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Quick setup

Quick setup, good support.

June 12, 2024
riotxai.com logo

Reply from riotxai.com

Hey Harper,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars
riotxai.com logo

Reply from riotxai.com

Hey Mia,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great help from Nicole

Great help from Nicole! She was very professional and patient in guiding me through starting my account

July 18, 2024
riotxai.com logo

Reply from riotxai.com

Hey Tylerr,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

User-friendly and efficient

User-friendly and efficient. The team was very accommodating.

June 12, 2024
riotxai.com logo

Reply from riotxai.com

Dear Heather,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very straightforward to use

Very straightforward to use. The team was patient and helpful with my questions

June 11, 2024
riotxai.com logo

Reply from riotxai.com

Dear Esther,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

RiotXAI is top-notch with cracking…

RiotXAI is top-notch with cracking customer support. Their advanced tech and user-friendly interface make them a go-to for businesses after top-tier services.

July 15, 2024
riotxai.com logo

Reply from riotxai.com

Dear Daniel,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great service

Great service, Keith was good at solving my queries! Thanks!

July 15, 2024
Unprompted review
riotxai.com logo

Reply from riotxai.com

Dear Yoga,

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with RiotXAI. Your satisfaction is our top priority, and we’re glad to know our efforts are making a difference. If you have any further questions or need assistance, please don’t hesitate to reach out.

Show reviews in all languages. (148 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look