Riviera Automotive Reviews 

I couldn’t recommend Riviera and our salesman Chris more!
From the minute we walked in we felt like we were being helped to get the car we wanted rather than being sold the car!
We had 2 cars to trade in and Chris was brilliant in helping us achieve what we wanted and more. He could’ve easily stopped and said this is what it is but worked to a price where we were all happy!
This week I called the office at around 3pm with a slight concern regarding a noise, the car was in the next morning with the team waiting to investigate. It turned out to be nothing but I can’t say how happy I was with the service and concern I received, it was second to none!
I will definitely be using Riviera again!

I had a great experience buying my Audi Q8 from Chris at Riviera Automotive. From start to finish, everything was handled professionally and without any pressure, which made the whole process really straightforward.
Chris was transparent, responsive, and happy to answer all my questions. He kept me updated throughout and made sure everything we discussed was taken care of before collection — including the detailing and preparation of the car.
The car itself was exactly as described and in excellent condition when I picked it up. It’s clear they take pride in what they do, and that gave me confidence in the purchase.
Overall, a smooth and stress-free experience. I’d definitely recommend Chris and Riviera Automotive if you’re looking for a quality car and good service.

John is very friendly and professional
inspection was very smooth and straightforward.

We’ve just purchased an Audi q8 which we’re really happy with
Great value for money
They do all the additional work we wanted to a high standard
Great aftercare from John
Would highly recommend
We will purchase another vehicle from them in the future

Fantastic Service from Joe and Chris.. from start to finish ..absolutely would recommend these guys..5 stars all the way

Great experience with my car sale to Riviera. Riz was easy to deal with and John who collected the car is a fantastic guy, super knowledgeable and utterly honest and trustworthy. Recommend them unreservedly.

Sold my truck through Carwow to riviera. Was a quick smooth process and communication was very quick and collection was made at a time that worked for me. Pricing was very competitive and payment was quick. John was great when collecting the truck. Would recommended the company and John himself. Thank you.

I recently enquired about a BMW X5 and a Land Rover Discovery with Chris and asked whether I should book an appointment for a test drive. I was told there was no need and that I could simply turn up.

That weekend, while on my way over, I called ahead and was told Chris wasn’t in and that nobody would be able to assist or offer a test drive. A short while later I received a call back saying it would actually be possible, so I continued on.

When I arrived, I was able to test drive the X5, but the Discovery wouldn’t even start.

Jon provided finance quotes, and on the Tuesday I messaged to say I was interested. I received no response, so I called Chris and was asked to send over my part exchange details. Because my car is an import, they mentioned it the system had difficulty valueing it (despite VC all correct), but from that point onward I had to chase regulalry for updates.

By Thursday lunch, Chris told me he would get everything sorted and “over the line” that afternoon. I heard nothing that day and nothing on Friday either.

On Saturday I called again. Chris wasn’t in, so I spoke with Joe, (Manager?). I explained the situation and was told the same about the part exchange valuation. I then offered to put down a cash deposit instead to secure the car. Joe said he would sort it, but called back five minutes later to tell me the car had been sold that morning.

After spending an entire week chasing and making it very clear that I wanted to buy the vehicle, this was incredibly frustrating.

Joe said he would look into what went wrong and come back to me on Sunday or Monday. It’s now Wednesday and I’ve still heard nothing.

To make matters worse, the car is still listed online as available for sale.

Very disappointing experience. I was ready to buy but had to chase every step of the process. If this is the level of service when someone is trying to buy a car, it doesn’t inspire much confidence in the support you’d receive after the sale.

I’ll be taking my business elsewhere.

Absolutely fantastic. Cannot recommend Riviera Automotive enough. Also, the Vehicle Assessor John. He was very professional, yet friendly! Do not hesitate to use this garage.

I recently sold my Audi A5 to Riviera through Carwow. Good communication and very professional. On the day of collection I was put at ease by the car assessor, John who was very down to earth and easy to talk to and fair in his assessment. He made the experience a lot less stressful than I was expecting!

A brilliant service from start to finish.
Jon could not have been more helpful, without a hint of pressure. In a showroom with some outstanding vehicles my purchase was definitely at the lower end, but I was made to feel welcome and an appreciated customer.
Nothing was too much trouble, all questions were answered quickly and fully- often before I had thought of them!
Would recommend Riviera Automotive to anyone. Thank you Jon!

I always wait 6 months+ before reviewing a new car, for obvious reasons....but this car (Audi R8 Mythos Black)has been flawless in every possible way.....it has been like driving a brand new car from day 1 !. Quite possibly the most stunning vehicle I've ever driven. The attention one gets when driving this car is unbelievable...
The service received from the staff was impeccable, although i had a small issue with the warranty company, but that was unrelated to Riviera, who called to make sure i was ok regardless.
All round, 10/10 company 👍

Very happy with the experience of selling a car to RA. The vehicle assessment from John was excellent. The process was efficient and done in a professional and friendly manner. Would happily sell to RA again.

Just sold my Evoque to Riviera cars. The vehicle assessor John. K. was absolutley brilliant. Proffesional and very very friendley.
Would highly recommend.

I recently sold my car to Rivera and had a great experience from start to finish. John arrived to assess my car and was an absolute pleasure to deal with — very knowledgeable, professional, and thorough in his assessment. He explained everything clearly and made the whole process smooth and stress-free. I really appreciated his honest and friendly approach. Highly recommend Rivera and John if you’re looking for a straightforward and professional car-selling experience.

I had contacted Riviera Automotive as I had seen a GLC43 that I was in love with, unfortunate that it got sold the day I called but when I spoke with Chris and said if any other GLC was due in I’d be interested that same day my luck was in. Start to finish I was updated daily, any questions I had were answered very promptly. I work in the offshore environment so it was a stressful week also trying to sort a car purchase but I had not one experience of stress and everything flowed perfectly and they were able to have it delivered up to Aberdeen for me. Could not recommended Chris and the team more and have already spoke highly of them to friends and colleagues. Thank you very much again I am in love with my new GLC purchase. Amanda

From Riz the buyer to John the assessor, both were a complete pleasure to deal with.
John arrived to assess my car and was such a great guy to talk to about cars and all things in general. He was extremely thorough in his work and I can see why he’s a trusted knowledgeable professional.
From start to finish, couldn’t recommend them enough and took the stress out of the sale for me at a time when personally less stress is a welcome change!!
Thanks guys

Riviera bought my SVR, first I dealt with Riz then I met John when he came to collect the car, lovely professional people couldn’t be happier,
Ps John certainly loves a chat 🤣🤣
Thanks guys

Brilliant seamless experience from start to finish. We went quickly from initially reserving the car through to delivery, and every step was handled expertly by knowledgeable and friendly staff. Very impressed

I went to look at some cars and was looking around the yard, most of the cars were damaged. I was approached by a member of staff and when i had a some questions was advised he doesn't know much about them.
I was then told someone would come and help me but surprisingly no one turned up after waiting 15 minutes.
I am actually happy i did not purchase a car from here after looking at the state of the cars they had parked there.
Avoid!!