Riviera Automotive Reviews 

329
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, knowledgeable, and polite during vehicle appraisals and purchases. People also highlight the fast payment process and smooth, stress-free transactions from start to finish. Buyers describe the vehicles as being in immaculate condition, matching their descriptions perfectly and exceeding expectations. However, some reviewers were not happy with occasional communication hiccups or unexpected service delays. A few consumers mentioned experiencing delayed responses, vehicles selling rapidly before securing deposits, or minor mechanical faults. Despite these few drawbacks, the vast majority of individuals remain extremely satisfied with the overall service provided.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and efficient car... See more

Product

Reviewers mention positive feedback about product, expressing extreme satisfaction with both the vehicles and... See more

Payment

Consumers find payment and transactions to be a smooth, stress-free experience with fast execution. Reviewers... See more

User experience

Reviewers highlight positive aspects of user_experience, frequently describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We just sold our Grenadier through Motorway to Riviera Automotives. They made the process extremely easy. John was the assessor who travelled down to inspect and take the car. He was super profes... See more

Rated 5 out of 5 stars

I sold my Panamera GTS through CarWow to Riviera Automative. Their buying manager was courteous and professional (Riz) and their vehicle assessor and collector (John) the same also. They did pick up a... See more

Rated 5 out of 5 stars

The team at Riviera were fantastic throughout the process of buying out Audi A8. Jon the salesperson was great and answered all our questions regarding the car and made the whole process go very smoot... See more

Rated 5 out of 5 stars

Sold my Jaguar to Riviera Automotive via Motorway. The whole process was smooth, good communication from Riz their buyer to keep me informed of events and arrangements for collection. I collected Jo... See more


Company details

  1. Car Dealer

Written by the company

Welcome to Riviera Automotive At Riviera Automotive we appreciate bespoke, rare, retro and exotic vehicles. These are after all, gentleman's toys, with an automotive twist, ideal for those whose love of automobiles has been passed through their family for generations. At Riviera Automotive, this love of cars is not just a passion; it is a way of life, so allow us to help you indulge in your petrol fuelled cravings. Riviera Automotive is unlike most conventional car dealerships in that the driving force behind the organisation is not sales volume or market presence, for us, the motivation is much more deep-seated. It's a true passion for the design and engineering of fine and rare vehicles. Exclusivity is guaranteed by our diverse line-up of models from sublime Range Rover's to exquisite Audi, BMW, Ferrari, Lamborghini, Porsche and Mercedes models to name but a few. Whilst we are continuing to offer these marquees, we can now also offer our clients a "bespoke" specification for any vehicle to their own individual requirements. From bespoke interiors, aerodynamic styling packages, alloy wheels to performance upgrades, we will be able to provide you with exactly what you desire. Our friendly team of sales executives would be delighted to hear from you. We are based in Cleckheaton, just off Junction 26 of the M62 near the M606 roundabout, so feel free to visit us at your convenience. We look forward to working with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

329 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(329)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5 Stars

⭐️⭐️⭐️⭐️⭐️ 5 Stars

I recently sold my car through Carwow to Riviera Automotive Ltd, and I had the pleasure of dealing with John. From start to finish, the experience was excellent. The team was very professional and accommodating — they even arranged an earlier collection due to my work commitments.

John came to my house to inspect the car; he was honest, polite, and highly professional. The process was smooth and transparent — they transferred the settlement amount directly to the finance company immediately and completed the DVLA ownership transfer online without delay.

Overall, I was very impressed with their efficiency and professionalism. I would highly recommend Riviera Automotive Ltd to anyone looking to sell or buy a car with confidence.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with John from Riviera

I had John come and appraise my car on behalf of Riviera — what a top guy! We had a laugh from start to finish. He was very thorough and knowledgeable (which did work a bit to my disadvantage, but fair’s fair — he’s got a job to do!).

Once the price was agreed, everything was handled swiftly, and payment came through quickly. John even stayed to make sure everything had gone through correctly.

All in all, a really good experience with Riviera — professional, friendly, and efficient. Highly recommend.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I found the team very professional and courteous from start to finish. Big shout out to John who managed my old car hand over, genuine integrity and friendly service.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Sold my car via Car Wow

Sold my car via Car Wow. Easy experience. John came to view the car the following day and took it away. Recommended!

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

I dealt with Libby from start to finish, she was informative, really helpful, and always available to answer any questions regarding the purchase. Also the guy that delivered the vehicle to Essex was really pleasant. The car was first class also, like new condition.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

All went smoothly

All went smoothly, John the collector is a character, good guy. The inspection is thorough but fair. Bank transfer happened quickly once final price agreed. Would recomend using this company and team again.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Jon come to pick my car up

Jon come to pick my car up, he was very fair and a great fella to talk to, we had a great laugh. It’s people like that fella that make me want to go and buy my next car from riviera.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

John provided a brilliant experience…

John provided a brilliant experience for the sale of my vehicle. Arrived on time and explained the process to me, all smooth sailing and discussed final balance really clearly. A great service provided, would highly recommend. Thanks John!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ford Ranger Raptor to Riviera

Sold my Ford Ranger Raptor to Riviera Automotive. Professional service from start to finish. Riz (sales purchaser) was attentive and kept me updated throughout the process. John (collector) was quick and thorough to review the truck and organise payment. Very pleased and would recommend.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

These guys do what it says on the tin…

These guys do what it says on the tin for which I’d like to thank Riz and Jon. My experience of selling my car was painless largely due to the preparedness of the Riviera team. I found Jon to be a highly knowledgeable and fair appraiser and a great pleasure to deal with. Keep up the great work and thanks again.
Alan, Henley in Thames

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good Experience.

Chris was easy to deal with, helpful & knowledgeable and did everything we agreed.
Riviera had an excellent range of well presented cars of a very high standard.
The car I bought is everything I expected so far and on that basis I would have no hesitation dealing with Chris at Riviera again.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

First time buying from riviera

First time buying from riviera. Will definitely buy in the future from the garage. Chris was fantastic to deal with from the start - from discussing trade in and finance to collecting the new car. Very straightforward and professional throughout. Highly recommend. JA.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with service

Happy with service, sold my X5 through Motorway. Offered top price (trade) and collected car from Scotland following day once new VC5 came through as I kept private plate. All in it took only 7 days from bid price through Motorway to car being paid for and collected. Their assessor John was a top guy, friendly, good knowledge and made fair assessment on my car. John did point out a couple of tiny things I had missed on front bumper and a tire. We agreed a small discount of £350 from the original price of over £44K which was a reasonable outcome. Overall happy with service and I would highly recommend you ask for John to do your assessment and collection, the guy is one of those few individuals you come across in life that are a pleasure to deal with.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Panamera GTS sold to Riviera Automotive

I sold my Panamera GTS through CarWow to Riviera Automative. Their buying manager was courteous and professional (Riz) and their vehicle assessor and collector (John) the same also. They did pick up a few knicks that needed repairing and the final selling price was reduced as a result. But they were fair and reasonable and I didn't feel any pressure to rush the sale. Overall, a pleasant experience.

September 29, 2025
Unprompted review
Rated 4 out of 5 stars

My experience of selling 3 vehicles through Riviera Automotive

I have now sold 3 vehicles via Riviera. On each occasion we agreed a price for each vehicle. Each underwent an interior and exterior detail. The BMW had a few minor dents removed and the alloys refurbished. It looked fantastic and as a result it sold within a few days for more than I purchased it for! The Ford sold within hours of being advertised.
Riviera refused a few offers for the Bentley as they did not reach either their or my valuation. When the sale price was agreed the car was then sold for the original agreed price.
One of the benefits of using their service is that they professionally prepare each car and provide guidance as to it's current market value. They can also offer a purchaser finance and a warranty both of which were required in the case of the Bentley.
I have owned in excess of 70 cars in my lifetime and have always sold them myself,but Riviera took away all of the hassle of doing it oneself. Whilst they do charge a commission it is a lot less than their competitors but this includes preparing the car and advertising it.
Riviera provided a first class professional service at a competitive price. I have no hesitation in recommending them and shall certainly use their services when next I need to sell my car.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

John ✨✨

Bought a car through John, really responsive and super helpful. He even set up my phone and seat so I didn’t need to that myself. Can’t wait to drive my new car!

September 26, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look