Rj Martindale Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding overall quality, reliability, and local care. Customers frequently highlight the seamless booking process, noting how remarkably easy, prompt, and flexible it is to schedule necessary appointments without hassle. Consumers also appreciate the exceptional service and genuine professionalism consistently demonstrated by the friendly staff during home visits and installations. Furthermore, people consistently commend the spotless clean-up after completed tasks, alongside thorough, patient explanations of the heating systems provided. Many note that office teams respond very quickly to phone inquiries, making urgent emergency situations much less stressful for everyone involved.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the prompt and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally friendly,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable, friendly,... See more

Booking process

Customers had positive experiences with booking process, highlighting how quick and easy it is to schedule... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The WHOLE team at RJ Martindale are brilliant. Needed a new boiler, the inspection visit was arranged, prompt service , clear explanation from Dan of our options. Felt very reassured about the p... See more

Rated 5 out of 5 stars

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in ju... See more

Rated 5 out of 5 stars

Absolutely brilliant company. I chose them to fit my boiler a few months ago after being recommended...and not insignificantly they were almost £1400 less expensive than British Gas quoted me for simi... See more

Rated 5 out of 5 stars

What a brilliant company, staff very friendly, hard working, and very efficient would recommend this company if you would like a new hot water tank. They are reasonably priced.


Company details

  1. Plumber

Written by the company

RJ Martindale Ltd offer a professional and personal heating and plumbing service to customers in Bolton and the surrounding areas, including Manchester and Lancashire. We are a family run business with highly qualified engineers covering all areas of domestic heating and plumbing. Our reputation is built on providing an exceptional heating plumbing service with the majority of our work coming from customer referrals. Our engineers are Gas Safe registered and trained to City and Guilds standards to guarantee you will receive a professional service. We are experienced in working with major boiler manufacturers, including Worcester Bosch, Valiant, Baxi, Viessmann, Ideal and Glow Worm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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4.9

All reviews

(347)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recomended firm

The boiler technician was friendly ,tidy and professional .steve was on time within my slot did a great job would recommend R J Martindales to my friends, all good .

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, friendly and efficient.

I telephoned Martindales looking fo a quotation to replace 6 radiators and for help with the boiler in a house I've recently purchased. The lovely lady who answered was very helpful and quickly arranged an appointnent. 2 days later, a plumber called Warrren arrived promptly at my property. He was friendly, polite and extremely efficient in measuring up and identifying small changes that might be necessary to accommodate my requirements. He explained everything fully and had my boiler working perfectly and producing hot water within seconds. What a hero! I am now awaiting my quotation for the radiators and hope I will be able to invite him back to install them very soon.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t fault the professionalism of…

I can’t fault the professionalism of this company or the great guys who come out to carry out the work. I’ve recently had a new boiler installed, followed by a subsequent visit for a service and some other surveys around my home.

The knowledge, workmanship and general demeanour of the workforce are second to none. I wouldn’t hesitate to recommend this company to anyone.

Thank you for the excellent service!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Have been using this company for over a…

Have been using this company for over a year now for servicing my boiler and other addons ie plumbing and electrics. Their pricing is very reasonable and their customer service is excellent. They emailed me to remind me that i was due a service on my boiler, I phoned them up and booked a date. With it being a local company you feel that they are more receptive rather than other larger companies. The engineer arrived at the date and time agreed, he was very professional and informed me of the outcome, it was the same engineer as last year which again using a local company is great. A big thanks to David for servicing the boiler and keeping everywhere tidy. Can not fault this company, after David had finished he informed me that the report would follow by email, but there were no problems. The report followed for my attention. Would recommend using this company to anyone who wants to have a personal touch rather than a large company approach.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing workers

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in just one day. They were extremely good mannered and I don’t recall ever seeing such clean workers. Absolutely no mess to clear up at the end. Cannot fault them.

August 3, 2026
Unprompted review

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