ROBERT ELECTRONICS Reviews 

282
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive securely packaged and operate wonderfully right out of the box. People also appreciate finding extremely competitive prices and prompt shipping times across various international destinations without hidden fees. Buyers consistently express satisfaction with helpful communication and remarkably smooth transaction processes from start to finish. Some reviewers were not happy with delivery delays that caused noticeably longer wait times than initially expected. A few other people also felt that certain hardware items required careful monitoring or testing due to being older stock or previously used.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the hard drives and components arrive... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived promptly... See more

Price

Clients share positive opinions on price, frequently highlighting that they found the lowest and most... See more

Quality

Users describe satisfaction with quality, noting that the hard drives arrive well packaged and function... See more

Order

Consumers experience a mix of feelings regarding their order process, as some reviewers praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Bought two 14tb Seagate nas drives, already installed in a synology Nas drive. Was able to register via the seagate warranty website with the serial number. No smart errors detected. Delive... See more

Rated 5 out of 5 stars

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them aga... See more

Rated 5 out of 5 stars

Cheapest, New Ryzen 7 9800X3D that I could find at the time of purchase, with a price difference of about £40. Quick dispatch and royal mail tracking number received promptly. Item arrived after... See more

Rated 5 out of 5 stars

I ordered two 24tb recertified drives and not only did they upgrade it for free to 28tb drives but when they arrived both the SMART and FARM data indicated they were practically brand new, manufactu... See more


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store

Written by the company

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(282)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant experience

Ordered 3 16TB exos drives from robertelectronics, paid a really good price compared to what Amazon/scan were offering. Postage took around 10 days (to be expected), the team answered my tracking queries quickly and professionally. Overall a 5* experience, will definitely be using them for future HDD purchases!

March 19, 2024
Rated 5 out of 5 stars

Second order, delivered even faster

Previously ordered two drives over xmas and received within 9 days even with xmas 2 day extension. Ordered three more and arrived within 7 days, as new, with zero drive-on hours. Look forward to a MTBF of 285 YEARS!
Was able to register all five drives on Seagate site.

February 26, 2024
Rated 5 out of 5 stars

Fantastic Price, Well Worth Waiting 8 Days

Ordered on the 26th Feb, had noted stock was coming from China, as no stock in UK. Received tracking info the following day (Royal Mail), this basically said sender has despatched item. This didn't update any more until the 4th of March and item was delivered on the 5th. In a box with very think foam padding all around, sealed in a bag. Drive is new - no marks and shows as zero hours using Seagate tools. So if you was looking at the site thinking it looked fake or the prices are too cheap so much be a con. (I did wonder myself). I'm very pleased with my purchase and will be buying from them again.

February 27, 2024
Rated 5 out of 5 stars

Good customer service

Good prices, good gear and delivered safely, what more can a customer want. I've ordered three times now and haven't been disappointed

February 26, 2024
Rated 3 out of 5 stars

Hard Drive was dead on arrival, beeping error when it connected to PC

I give three stars because the hard drive was under warranty as it was listed and it was also well packaged and delivered surprisingly quick. Just think it would have made more sense to check it actually worked in the first place. I got it for a good price as well which is another positive.

Time will tell if Seagate can actually help me with the hard drive as I'm still waiting to hear word back from them after sending it back to them.

January 31, 2024
Unprompted review
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Hi Ross

Please contact our after-sales service for RMA. We can process the RMA quickly. The hard drive comes from an imported . For non-UK distributors or OEM versions( it was part of a large storage bundle ), the warranty is provided by The dealer is responsible


We will update the UK official version in the near future. The price will be higher and it will be fully covered by the UK Seagate warranty.

We will send updates via email

In order for customers to enjoy a simple RMA process, we explain in the FAQ and Warranty Terms

Kind Regards

Robertelectronics team

Rated 5 out of 5 stars

Great value

Great value, fast communication for queries, straightforward free delivery.
Packed well, have ordered a couple times now without any issues and will continue to use in the future.
Very pleased, highly recommended.
Thank you!

January 24, 2024
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for choosing us, we will provide you with excellent service

Rated 5 out of 5 stars

Excellent pricing

Excellent pricing, delivered on time and packed very safely.

January 24, 2024
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for choosing us, we will provide you with excellent service

Rated 5 out of 5 stars

Great prices and service

Great prices and service. Seagate Ironwolf drives at a substantial discount compared to other retailers. Shipped from Singapore so took 10 days but was made clear when ordering so very fair.

January 23, 2024
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for choosing us, we will provide you with excellent service

Rated 5 out of 5 stars

Great price

Great price, delivered within the timescale given and excellent quality product, exactly as described.

January 17, 2024
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for choosing us, we will provide you with excellent service

Rated 5 out of 5 stars

Great service and price

Great service. Would highly recommend Robert Computer Hardware. Great price for the IronWolf drive (best I have seen anywhere, probably 30% lower than other retailers) only downside was it took ~10 days to arrive but to be fair I knew that was going to be the case when I placed my order so no complaints.

January 2, 2024
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for choosing us, we will provide you with excellent service

Rated 4 out of 5 stars

Good price and delivery

Good price and delivery. Only issue when checking Seagate warranty is that it only shows for approximately 3 years not the 5 the HD should have. RCH Ltd say they give a 5 year warranty. Only time will tell if either are worthwhile.

December 30, 2023
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for choosing us, we will provide you with excellent service

Rated 5 out of 5 stars

Great company

Great company. Delivered within a week. I’ve been using the hard drive for 2 weeks , but it’s working great.

December 28, 2023
Rated 5 out of 5 stars

Glad I gave them a chance

Like many people who have reviewed this company I was, at first, pretty skeptical about the quality of the drives given the very cheap prices offered. I needed large drives for a new NAS and the cost in the UK was very steep. Reading several reviews I decided to take a chance and just hope it all worked out. All I can say after receiving the drives that I'm very glad I did. The drives arrived very quickly - less than two weeks. They seemed pretty well packaged. They are in sealed anti static bags and each drive was packed in a firm foam block and the two drives were inside a perfectly sized box. There was no damage to the box and it was neatly sealed. I got updates from the company on dispatch and then when Royal Mail got the package in the UK. When the drives arrived the clearly appeared to be brand new and checking the drives with Sea Tools revealed 0 hours of run time. As I was ordering NAS drives and not enterprise drives, so I tried to register the drives with Seagate. Both registered just fine and the guarantee time seemed exactly as I expected. The drives seem to be functioning perfectly since they were installed. So if you are on the fence about buying these and are in the UK, all I can say is, give it a try. For me, it worked out perfectly and saved me several hundred pounds - which can't be bad!

December 28, 2023

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