Roberts Radio Reviews 7,188

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers are really happy with the sound quality of the products, describing it as superb and exceptional. People frequently praise the customer service for being helpful, patient, and knowledgeable, often resolving issues efficiently. Several consumers appreciate the design and compact nature of the radios, noting their aesthetic appeal and ease of use. However, some people were dissatisfied with the product's reliability, reporting issues such as radios stopping functioning completely, wiping presets, or developing faults after a short period. There are also mentions of poor signal reception, particularly for FM, and difficulties with the setup process and user interface. A few customers expressed concern about the lack of a charger included with some products and the perceived poor value for money, citing high prices for what they consider to be low-quality or short-lived items.

What people talk about most

Product

Clients share ambiguous opinions on product quality and functionality. Many reviewers praise the sound... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the excellent sound quality, good... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers report that the device is easy to... See more

Price

Customers had ambiguous experiences with price. Many reviewers found products to be overpriced, citing... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers praise the products as well worth the... See more

Based on these reviews

Rated 4 out of 5 stars

A good quality radio for DAB, FM, internet and podcasts, but has the annoying problem of wiping itself clean of everything at frequent intervals, even when connected to power source. The result is the... See more

Rated 5 out of 5 stars

Very pleased My mother who is 91 and partially sighted purchased a Roberts Concerto 3 player as recommended at the time by the RNIB. After a couple of years use water was spilled into it and the C... See more

Rated 5 out of 5 stars

I ordered a replacement radio adaptor which arrived promptly - the adaptor worked, the display worked however there was no sound. When I called Customer Services I spoke with Amanda Curry who was mos... See more

Rated 5 out of 5 stars

My Roberts Radio 'Ortus 3' bedside clock radio has been a source of constant delight for the years I have had it. Moreover, when I have accidentally changed its settings, as I did last night, and ha... See more


Company details

  1. Hi-fi shop
  2. Home Audio Store

Written by the company

With a heritage of more than 80 years, Roberts is the UK brand leader in portable radios. Offering an award-winning range of over 100 different DAB+, analogue, and Smart Radios, Roberts leads the way in design, product development and innovation.

Shop online at robertsradio.com

Free delivery, Two Year Warranty and Roberts Technical support

Buy online at robertsradio.com for free delivery, 2-year warranty and technical support from Roberts friendly team.

Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

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Rated 5 out of 5 stars

Simple, dependable radio.

Needed a simple dependable radio to listen to F1 race commentary at Silverstone. Used it all weekend with a 3.5mm splitter to share the audio with my son. Worked brilliantly, still going strong on my first set of batteries. Buy your own ear phones as the radio does not come with any. No negatives, all good!

June 27, 2024
Rated 5 out of 5 stars

My experience of Roberts Radio was Superb

My experience of Roberts Radio was extremely good.
When I inadvertently blew up my old Roberts Radio it was very sad as we had had it for a long time. It could not be repaired.
However the lady I dealt with at Roberts Radio was extremely helpful and very courteous in breaking the news that a repair was impossible. It was a tremendous bonus when she offered us an incentive to purchase another Roberts Radio. We jumped at this opportunity and are now the proud owners of a delightful Roberts Rambler BT Radio. My wife loves it !

June 27, 2024
Rated 3 out of 5 stars

Cute!

Cute! Size really does matter!
Almost perfect, I wish the time display appeared bigger, similar to when the power cable is plugged in.

June 19, 2024
Rated 5 out of 5 stars

Great product and service

Delivered next day despite ordering late in the afternoon the day before. Sounds is great and the quality is top notch. With the previous version we owned the leather came off very easily. This seems much better.

June 25, 2024
Rated 5 out of 5 stars

Under pillow speaker

I bought an under pillow speaker, its good quality and value for money. The website was easy to use and order. Delivery was quick and there were no problems

June 23, 2024
Rated 5 out of 5 stars

Light but robust

Arrived very quickly and the product was what I expected. I had to buy a plug but was pleased that if I charge it up, I can use it for a few hours wandering around with it before it needs charging again. It is also fairly light so suitable for travel and looks robust enough to drop without too much damage!

June 18, 2024

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