Robinhooddiamonds Reviews 

76
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly stunning craftsmanship of the rings, noting that every single detail matches their personal expectations perfectly. Buyers consistently highlight the exceptional customer service, explaining that staff members are patient, kind, and extremely helpful during custom design consultations. Some reviewers were not happy with product quality, mentioning specific problems like loose diamonds or missing stones shortly after receiving their custom orders. Additionally, a small number of customers noted that their initial items did not fully match their expectations, requiring minor size adjustments or design changes.

What people talk about most

Product

Customers had overwhelmingly positive experiences with the stunning, high-quality rings and custom designs... See more

Customer service

Users describe positive interactions with customer service, noting that people receive prompt answers and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with helpful staff,... See more

Staff

Clients share satisfaction with the staff, frequently highlighting their prompt communication, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ring is absolutely beautiful!! Very happy with purchase. Delivery was as promised. Will do more business with this jeweler. Would highly recommend, top quality product. Thank you!

Rated 5 out of 5 stars

Absolutely LOVE my rings! RHD customer service is top notch. They stayed in touch with me through every step of the process with regular status updates as well as CAD images to get my approval befor... See more

Rated 5 out of 5 stars

Robinhood Diamonds surpassed all of my expectations! I'm not easily impressed with jewelry. Let me tell you, I'm beyond impressed. From the first text through delivery of my custom ring I was treated... See more

Rated 5 out of 5 stars

I can’t thank RHD enough. Their customer service was top notch. I intended to propose 10 days after ordering the ring, and they came through. My gosh the ring is stunning, and they communicated all th... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(76)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working with AJ was a pleasure!

Working with AJ was a pleasure. She was extremely helpful in finding the exact diamond ring I wanted and her communication throughout the process was above and beyond. I’m truly thankful that this process was smooth and seamless. Thank you all again!

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware. Quality control isn’t there.

I gave the ring Friday night before dinner. It was worn a few hours before bed. When we woke up Saturday morning it was already missing a stone. I had an engagement photo shoot scheduled for Sunday that I had to cancel and lost a non refundable depot because the ring would be the focus of a few photos and who would want to document a brand new ring missing diamonds.

Update: The seller has responded to a my email offering a shipping label to send the ring back for repairs.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

We absolutely love the engagement ring…

We absolutely love the engagement ring we bought from Robinhood Diamonds. Very easy to purchase and they got back with us quickly with any questions we had. Price was better than anyone else without compromising quality. Highly recommend Robinhood diamonds.

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

The entire experience was excellent

The entire experience was excellent. The website was very easy to use and very large selection to choose from. The icing on the cake was notifying me every step of the way. The ring left me speechless. So beautiful!!!! Robinhood Diamond is who you want to buy from because they will leave you extremely satisfied.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Highly Recommend!!
They stand behind their beautiful jewelry.
I recently had to send my ring back for a very minor repair and they also resized it at my request. Prompt customer service, they sent me return label right away and I had the ring back within a week. You can always talk or text them and they answer right away.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful 4ct diamond ring…

My wife showed interest in a particular diamond ring. When I visited the shop the price nearly doubled. I did a search online and came across Robinhood Diamond’s. The website was great and I was able to design the same ring with 18k gold and a larger, and better quality diamond than the one she wanted for half the price. The ring arrived in a beautiful box with all the certified documentation. Throughout the process I was able to call and got Ann, who helped me with everything. I’ll be using them for all my jewelry gifts in the future.

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

You can’t go wrong with RHD!

My experience with RHD was very positive. Sourcing a diamond and ordering a ring online sight unseen was a little scary but, after reading reviews and carefully comparing to other sites we decided to make the purchase. The ring arrived within two weeks and was beautiful but, not quite what I was expecting. After meeting and working with Anne, we redesigned the ring adding side stones and a wider band. We were shown CAD designs and computer renderings prior to the ring being made and the final result is perfection! Anne was patient and professional and a pleasure to work with. We will definitely be back for a matching wedding band!

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Love

I custom-ordered a ring. It took 3 1/2 weeks to arrive. The diamond i ordered was sold before the ring was made, but they replaced it with a comparable diamond. The ring was packaged beautifully, and the ring is stunning. The certificates were included as well. So happy with my purchase.

October 18, 2026
Unprompted review
Rated 5 out of 5 stars

Emerald cut

The ring is beautiful. The quality of the diamond and craftsmanship is excellent. Communication was wonderful.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ring is absolutely beautiful!

Ring is absolutely beautiful!! Very happy with purchase. Delivery was as promised. Will do more business with this jeweler. Would highly recommend, top quality product. Thank you!

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!!!

Fantastic!!!

The RHD team was extremely communicative, diligent and faster than I possibly expected!!!

Ordered a ring and received it within 2 weeks!

Thank you all at RHD for all of your hard work, my girlfriend loved the ring and needless to say is now my fiance, again thank you all for helping make the special day possible!!

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service

Best customer service, I needed my ring resized and they did the best job, they answered all my questions and now my ring fits perfectly, thanks a lot !

September 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look