Robinhooddiamonds Reviews 

76
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly stunning craftsmanship of the rings, noting that every single detail matches their personal expectations perfectly. Buyers consistently highlight the exceptional customer service, explaining that staff members are patient, kind, and extremely helpful during custom design consultations. Some reviewers were not happy with product quality, mentioning specific problems like loose diamonds or missing stones shortly after receiving their custom orders. Additionally, a small number of customers noted that their initial items did not fully match their expectations, requiring minor size adjustments or design changes.

What people talk about most

Product

Customers had overwhelmingly positive experiences with the stunning, high-quality rings and custom designs... See more

Customer service

Users describe positive interactions with customer service, noting that people receive prompt answers and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with helpful staff,... See more

Staff

Clients share satisfaction with the staff, frequently highlighting their prompt communication, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ring is absolutely beautiful!! Very happy with purchase. Delivery was as promised. Will do more business with this jeweler. Would highly recommend, top quality product. Thank you!

Rated 5 out of 5 stars

Absolutely LOVE my rings! RHD customer service is top notch. They stayed in touch with me through every step of the process with regular status updates as well as CAD images to get my approval befor... See more

Rated 5 out of 5 stars

Robinhood Diamonds surpassed all of my expectations! I'm not easily impressed with jewelry. Let me tell you, I'm beyond impressed. From the first text through delivery of my custom ring I was treated... See more

Rated 5 out of 5 stars

I can’t thank RHD enough. Their customer service was top notch. I intended to propose 10 days after ordering the ring, and they came through. My gosh the ring is stunning, and they communicated all th... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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No recent history of asking for reviews

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4.7

All reviews

(76)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Stunning

Between the price, the value, the communication, and of course the end result the piece is stunning. Would definitely order again.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Buying a diamond ring online…

Buying a diamond ring online is a little nerve wracking.
Robin Hood took all of the nerves and worry out of the process! They have an enormous selection of styles and cuts of diamonds. Their customer experience and customer service are world class! We had a sizing issue when we received the ring at first and it was quickly fixed (3 days!) and without worry! EVERYTHING about this experience has been exceptional!
I also appreciate how buying online came without any pressure of a salesperson standing over your shoulder at a retail shop trying to get you to buy something you don’t really want.
Robin Hood is FANTASTIC!

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely LOVE my rings

Absolutely LOVE my rings! RHD customer service is top notch. They stayed in touch with me through every step of the process with regular status updates as well as CAD images to get my approval before starting on my custom wedding set. These were a 25th anniversary gift from my husband and my "dream rings." The whole process took exactly 30 days from the time we placed our order until I had them on my finger, which is impressive considering how detailed both rings are.
They are gorgeous! Absolutely stunning. Every detail is perfect and exactly as I imagined. My daughter says it looks like I have a flashlight on my finger. Bravo, RHD! Wonderful experience.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Loose Diamond Inventory

Great selection of loose diamond stones. Process of comparing and evaluating diamond specifications were easy and straightforward. I was able to find the same diamond stone being sold elsewhere at a slightly more affordable price range in their inventory. Couldn't be any more pleased with the experience.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very simple process

Very simple process from beginning to end. My ring arrived quickly. It was thoughtfully packaged and delivered with care. The end product is absolutely stunning.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Just Amazing!

Could not recommend Robin Hood Diamonds more. Our custom ring is beautiful, exceeded our expectations and the team was extremely accommodating with all of our requests. We initially didn’t receive an email confirmation but their response was quick once we reached out. They helped us move smoothly through the entire process. They worked with our timeline, stayed responsive throughout. We’re grateful for the experience.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Robinhood Diamonds surpassed all of my…

Robinhood Diamonds surpassed all of my expectations! I'm not easily impressed with jewelry. Let me tell you, I'm beyond impressed. From the first text through delivery of my custom ring I was treated with the respect. Robinhood Diamonds valued me, my wishes and made certain I was completely satisfied. They are very easy to work with. I couldn't be more satisfied with my ring, it's a stunner. So glad I chose RHD for my "ring of a lifetime"!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, I tend to forget leaving reviews. I couldn’t forget my experience this time. RHD was very communicative from the beginning. It was never difficult to get ahold of them. I didn’t have to wait through a long automated system. Their contact number is a direct line to speaking with someone.

Now, the craftsmanship and detail that RHD put into the ring I purchased was exceptional. I did so much research on engagement rings before making a decision with RHD, that I almost feel confident I could start working there if I applied. So seeing the attention to detail they give to their product is unmatched. I’m beyond impressed.

What stood out the most, was that the Senior Co-Founder, William, actually spoke with me directly. He was very kind, polite, and professional. He made sure himself, that everything went smooth in this process. For a founder to humble himself, by taking the time to speak with the consumer, speaks volumes about his character and more importantly, his company.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

As always just another fantastic…

As always just another fantastic experience with Robinhooddiamonds! They are quick to respond, listen to my request and are always super friendly. I still get compliments on my engagement ring and look forward to seeing my wedding ring.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Robin Hood diamonds is drastically…

Robin Hood diamonds is drastically cheaper than any of the chain jewelry stores. I got an 8 carat lab grown diamond for just under 1900$ usd. If you go to any jewelry stores in your city you wouldn't find anything even close to that size for that price. Chain jewelry stores are a scam because of their insane mark up.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Just got my ring

Just got my ring, 2 weeks after ordering a custom. When initially purchased, chose a 6.11 carat lab diamond. Was text the next day that it was no longer get available and that I was being upgraded to a higher carat/clarity at no extra charge. Received a 7.02 carat and my ring is ABSOLUTELY GORGEOUS!!! Love that it’s recycled precious metal and a lab grown diamond.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Robinhood was amazing through the whole…

Robinhood was amazing throughout the entire experience, from their communication to the behind-the-scenes process. They have a very unique way of providing CAD images that are incredibly realistic and give you great insight into exactly what you’re ordering. I can’t recommend them enough!!!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service & Beautiful Work

I couldn’t be happier with my experience with Robin Hood Diamonds.

I recently sent my ring to Robin Hood for a repair, and when I received it back, I was absolutely thrilled — I LOVE IT! The ring was restored beautifully and looks exactly the way it was meant to be set in the first place.

What impressed me most was the level of professionalism, care, and customer service I received throughout the process. Robin Hood Diamonds went above and beyond to help me with a repair on a custom piece that they did not originally set, which speaks volumes about their commitment to their customers.

A special thank you to Anna Jaelle, who was incredibly helpful, professional, and wonderful to work with. She made the entire experience easy and reassuring, and I truly appreciated her assistance.

It’s not often that you encounter a company that stands behind exceptional craftsmanship and provides this level of personal customer service. Robin Hood Diamonds absolutely earned my trust and future business.

I would highly recommend Robin Hood Diamonds to anyone looking for quality, professionalism, and a company that genuinely cares about its customers. I will absolutely be purchasing from them again and recommending them to my friends and family!

Thank you, Robin Hood Diamonds and Anna Jaelle, for an outstanding experience! 💎❤️

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

I am absolutely in LOVE with my custom…

I am absolutely in LOVE with my custom engagement ring! I was nervous about making such a special purchase without stepping into the store but I researched Robin hood diamonds extensively and took a leap of faith. I couldn't find another ring that was more perfect! Delivery took a bit longer as my chosen stone was no longer available soon they actually upgraded my carat/quality a bit at no extra charge! Communication and customer service was on point through the entire process. Highly recommend !

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t thank RHD enough

I can’t thank RHD enough. Their customer service was top notch. I intended to propose 10 days after ordering the ring, and they came through. My gosh the ring is stunning, and they communicated all the way through the process. My mother in-law now want to order through them. The craftsmanship is impeccable. Thank you again to the team at RHD for making all this possible and for the quick turnaround!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Anne Jaelle did an amazing job on our…

Anne Jaelle did an amazing job on our engagement ring. We ordered the Miley with almost a carat and a half. It arrived in a beautiful box with a ring box inside and all the papers. It is absolutely stunning. She did very well at communicating with us throughout the process and we are very pleased that we went with Robin Hood Diamonds.

July 10, 2026
Unprompted review

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