The box was delivered in good time and the presentation was lovely. However, less impressed with the promotional contents of the box. Flanerie facial cleanser, exfoliating scrub, moisturiser and eye c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Expected it being better. A couple of small items seemed like free promotional offers. Didn't feel the value of them came any where near the advertised £200+. Was disappointed.
Company replied
I love getting a package and unboxing it everymonth... I alo love being able to restock items that work and gift ones that dont. It's great because you are introduced to items and brands and ingredien... See more
Company replied
Prompt Delivery, Beautiful Products, Packaged Safely. I have tried most products World Wide, I am a Make-Artist, Hair stylist, over 40 years experience in Fashion. 100 per cent Recommend Rocco Box... See more
Company replied
Company details
Written by the company
ROCCABOX is the UK’s original discovery box for all things beauty — delivering a curated edit of must-have products straight to your door every month. Our mission is simple: to help you discover new favourites from trusted, trending, and emerging beauty brands without the guesswork. Each ROCCABOX is hand-picked by our in-house beauty team, bringing you a mix of skincare, makeup, body care, and hair heroes from cult classics to indie gems. Whether you’re a skincare minimalist, makeup lover, or self-care queen, every box is designed to surprise, delight, and inspire your routine. We’ve partnered with hundreds of brands — from cult favourites to emerging innovators — ensuring every box delivers unbeatable value and genuine discovery. From monthly subscriptions to limited-edition and mystery boxes, ROCCABOX is your go-to destination for discovering what’s next in beauty. Loved by thousands, trusted by brands, and always powered by passion — beauty discovery starts here.
Unbox What’s Next in Beauty
Written by the company
- Discover new favourites from trusted and trending beauty brands.
- Each month, we curate a mix of skincare, makeup, and wellness heroes from brands you love and new ones to discover. From limited editions to mystery boxes, ROCCABOX makes beauty discovery effortless.
The ROCCABOX Promise
Because every box should feel as good as it looks.
We guarantee every ROCCABOX contains only authentic, high-quality products from trusted brands. Each box is hand-packed with care, inspected for quality, and delivered straight to your door.
If something arrives damaged, missing, or not quite right — our customer care team will put it right, quickly and fairly. You can always count on us for genuine products, secure delivery, and a service that puts you first.
Because beauty discovery should be exciting, not uncertain.
Contact info
London, United Kingdom
- info@roccabox.co.uk
- roccabox.co.uk
Unbox What’s Next in Beauty
3.5
Average
532 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Large box but 80% empty
Large box but 80% empty. Unsealed, so it looked as if someone had opened it. The under eyes bags treatment was overly specialised and unnecessary. The anti aging foot mask (for one foot!!) was just silly. The lip balm was appreciated. Wouldn't buy again, but gave a laugh as a novelty.
March 6, 2026
Reply from ROCCABOX
Thank you for taking the time to share your feedback. 💗
We’re sorry to hear the box didn’t meet your expectations and understand how the presentation may have felt misleading. Just to clarify, the foot mask included is designed as a single-use treatment for both feet, rather than one foot only.
We appreciate your comments on the product selection and will share this with our curation team as we continue reviewing the mix and overall experience of our boxes. Thank you again for your honest feedback. 🎀
Reply from ROCCABOX
Thank you for the 4 stars! 💗
We’re really glad it was a great introduction to our service — that’s exactly what we aim for.
We hope your next ROCCABOX impresses you even more! 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so pleased to hear you loved the products and felt the box was worth the money. A 10/10 recommendation means a lot to us!
Thanks for the lovely feedback, and we hope to treat you again soon. 🎀
Outstanding suprise
Awesome products this is the 3rd Roccabox I have purchased! It's a little treat for myself, and I am more than happy with the products! The best thing is so many products i have never tried before so getting them in the Roccabox I get to try them, if I like them I just just re purchase them from the stores.
February 28, 2026
Reply from ROCCABOX
Thank you so much for the wonderful 5 stars! 💗
We’re delighted to hear you’re enjoying your Roccabox treats and that this is your third one — that really means a lot to us. Discovering new products and brands is exactly what the experience is all about, so it’s great to know you’ve been able to try things you might not have picked up otherwise.
Thanks again for the lovely feedback, and we hope you continue enjoying your Roccabox surprises! 🎀
First box.. and last!
The box was delivered in good time and the presentation was lovely. However, less impressed with the promotional contents of the box. Flanerie facial cleanser, exfoliating scrub, moisturiser and eye cream worth £350 apparently. Admittedly I only paid £35 plus P&P with SKY TV offer but quality of products poor. Creams watery and cleanser does not remove makeup and leave skin feeling tight and dry. I liked the idea of receiving a box of high quality products at a reduced rate to try but not impressed with this one I’m afraid!
February 27, 2026
Reply from ROCCABOX
Thank you for taking the time to leave such a detailed review. 💗
We’re really pleased to hear delivery was prompt and that you liked the presentation of the box, but we’re sorry the products themselves didn’t meet your expectations. We work with a range of brand partners to offer customers the chance to try products they might not normally purchase, and the values quoted are based on the brands’ official RRPs. That said, we completely understand that the most important thing is how the products actually perform for you.
Your feedback on the Flânerie products has been shared with our team as we continually review the mix and performance of the products we include in our edits and offers. We really appreciate you taking the time to share your experience. 🎀
Really enjoyed all the pamper items I…
Really enjoyed all the pamper items I received they was packed lovely in a lovely box and a great price too will be purchasing again soon well worth every penny spent. Thanks
December 9, 2025
Reply from ROCCABOX
Thank you so much for the wonderful 5-star review! 💗
We’re delighted to hear you enjoyed all the pamper items and that the presentation and value hit the mark. It’s great to know the box felt like a treat and that you’ll be purchasing again — that really means a lot to us.
Thanks again for the lovely feedback, and we look forward to surprising you again soon! 🎀
Completely overpriced
Completely overpriced. If I had to pay the full price I would be seriously annoyed. Avoid this if I was you. Another “gift” from Sky
February 24, 2026
Reply from ROCCABOX
Thank you for taking the time to share your feedback. 💗
We’re sorry to hear the box didn’t feel worth the value for you. Our boxes are curated using the brands’ official RRPs to offer a higher total value than the purchase price, but we understand that how the selection feels when you receive it matters just as much.
Your feedback has been shared with our team as we continue reviewing the product mix and value perception in our boxes. We appreciate you letting us know your experience. 🎀
Very underwhelming
Very underwhelming, bought this as a Mother’s Day gift , I was to embarrassed to give it . I guess the price reflected this was just too good to be true ! A mystery box that left me wondering why I bothered! I feel bad for leaving such a bad review but I just wanted to be honest.
February 23, 2026
Reply from ROCCABOX
Thank you for taking the time to leave your review and for being honest about your experience. 💗
We’re really sorry to hear the Mystery Box didn’t meet your expectations, especially as it was intended as a Mother’s Day gift. We completely understand how disappointing that must have felt. Mystery boxes are designed to offer a surprise selection and value, but we appreciate that the contents won’t always land the same way for everyone.
Your feedback has been shared with our team as we continue reviewing the product mix and presentation of our mystery boxes to make sure they feel worthwhile and gift-worthy. Thank you again for letting us know your thoughts. 🎀
Great product
Great product. Love getting a suorise parcel every month. It makes premium products i would not normally buy accessible
February 14, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you’re enjoying the monthly surprise — that’s exactly the feeling we aim for with every ROCCABOX. It’s great to hear the box helps make premium products more accessible and gives you the chance to try things you might not usually pick up.
Thanks for the lovely feedback, and we can’t wait to surprise you again next month! 🎀
Good price and the delivery was very…
Good price and the delivery was very quick
Thanks
February 14, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re really glad you found it a great price and that delivery was nice and quick — exactly how it should be.
Thanks for choosing ROCCABOX, and we hope to treat you again soon! 🎀
Worth every penny
Delivered swiftly. Boxed beautifully. Products are wonderful. Worth every penny.
February 7, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re delighted to hear everything arrived swiftly, was beautifully presented, and that the products hit the mark. Hearing it was worth every penny means a lot to us.
Thanks for the lovely feedback — we hope to treat you again soon! 🎀
Lovely quality.
Recieved within a few days; in lovely packaging. I recieved several decent sized sample products. I think its a decent quality and you only need a small amount to cover. I think my skin looks great for 45 years old and this has given it a new glow
February 13, 2026
Unprompted review
Reply from ROCCABOX
Thank you so much for the lovely 5-star review! 💗
We’re so pleased to hear your box arrived quickly and beautifully packaged, and that you’re enjoying the products. It’s even better to know your skin is looking glowing — that’s exactly what we love to hear!
Thank you for sharing your experience, and we’re delighted ROCCABOX is helping bring that extra glow. 🎀
Roccabox really Roccs!…
Always an exciting experience unboxing a Roccabox.
I look to all the treats every month, I use it as a "lucky dip" and take out a different product each day for 5 days of surprises.
January 2, 2026
Reply from ROCCABOX
Thank you so much for the fantastic 5 stars! 💗
We absolutely love your “lucky dip” idea — what a fun way to stretch out the excitement! Five days of surprises sounds like the perfect way to enjoy your Roccabox.
It’s brilliant to hear that unboxing still feels exciting each month — that’s exactly the experience we aim to create. Thanks for being part of the ROCCABOX community! 🎀
Always love the Roccabox experience
Always love the Roccabox experience. It’s a monthly subscription with a gift to look forward to. I have tried many products, purchasing from companies they have promoted that suit my skincare/hair routine. Thank you.
February 2, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so pleased to hear you always love the Roccabox experience and that it feels like a little monthly gift to yourself — that’s exactly the feeling we hope to create.
It’s brilliant to know you’ve discovered products and brands that now suit your skincare and hair routine too. That’s what it’s all about.
Thank you for your continued support — we can’t wait to keep bringing you more favourites. 🎀
I bought it for the Granddaughter who…
I bought it for the Granddaughter who I'd 15 and she loved it, so I would definitely buy another box
February 5, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so happy to hear your granddaughter loved her box — 15 is such a fun age to explore new beauty treats! It’s lovely to know it made such a good gift.
Thank you for choosing ROCCABOX, and we’d love to help you pick another one in the future. 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re really pleased to hear you’re impressed with the quality of the products — that’s exactly what we aim to deliver every time.
Thanks for the lovely feedback, and we hope you enjoy every item inside! 🎀
Such a great selection given in each box I look forward to my monthly surprise
Such a great selection given in each box and all cruelty free too which is important to me. It’s a way to try products that you wouldn’t normally choose which have great qualities. I really look forward to the beginning of the month when my surprise box comes. I may not always use all of the products but then they make excellent gifts if I’m not going to use them.
February 2, 2026
Reply from ROCCABOX
Thank you so much for the wonderful 5-star review! 💗
We’re so pleased to hear you’re enjoying the selection each month and that the cruelty-free aspect is important to you — that’s something we’re proud to support. It’s great to know the boxes help you discover products you might not usually choose, and even better that anything you don’t use can be passed on as thoughtful gifts.
We love that the start of the month feels like a little surprise moment for you — that’s exactly the experience we hope to create. Thanks for being part of the ROCCABOX community! 🎀
I do a rolling subscription my wife…
I do a rolling subscription my wife says it is best gift I’ve ever bought her
February 2, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We absolutely love hearing this — if your wife says it’s the best gift you’ve ever bought her, we’ll happily take that compliment!
So glad the rolling subscription is a winner. Thanks for choosing ROCCABOX, and we hope it keeps being the gift that keeps on giving. 🎀
Another brilliant box
Another brilliant box. Good variety of products which I like. It's good to get a mix of body, hair, accessories and make up product.
February 2, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so pleased to hear you enjoyed another brilliant box and that the mix of body, hair, accessories and makeup hit the right balance for you. That variety is exactly what we aim for each month.
Thanks for the lovely feedback, and we can’t wait to bring you the next one! 🎀
Never had a bad box in over a year as a…
Never had a bad box in over a year as a subscriber. Probably the best value monthly beauty box on the market. I should add, I am a man, so most of the stuff is gifted to others, but I keep any face and under eye creams and they have all been really good
January 1, 2026
Reply from ROCCABOX
Thank you so much for the brilliant 5-star review! 💗
We love hearing that you’ve never had a bad box in over a year — that consistency is exactly what we work hard to deliver. And we have to say, we’re big fans of your system… keep the face and under-eye creams, gift the rest — win-win!
It’s great to know the products you’ve kept have genuinely worked for you too. Thanks for the amazing feedback and for being part of the ROCCABOX community. 🎀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.