The box was delivered in good time and the presentation was lovely. However, less impressed with the promotional contents of the box. Flanerie facial cleanser, exfoliating scrub, moisturiser and eye c... See more
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Review summary
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Reviews shaping this summary
Expected it being better. A couple of small items seemed like free promotional offers. Didn't feel the value of them came any where near the advertised £200+. Was disappointed.
Company replied
I love getting a package and unboxing it everymonth... I alo love being able to restock items that work and gift ones that dont. It's great because you are introduced to items and brands and ingredien... See more
Company replied
Prompt Delivery, Beautiful Products, Packaged Safely. I have tried most products World Wide, I am a Make-Artist, Hair stylist, over 40 years experience in Fashion. 100 per cent Recommend Rocco Box... See more
Company replied
Company details
Written by the company
ROCCABOX is the UK’s original discovery box for all things beauty — delivering a curated edit of must-have products straight to your door every month. Our mission is simple: to help you discover new favourites from trusted, trending, and emerging beauty brands without the guesswork. Each ROCCABOX is hand-picked by our in-house beauty team, bringing you a mix of skincare, makeup, body care, and hair heroes from cult classics to indie gems. Whether you’re a skincare minimalist, makeup lover, or self-care queen, every box is designed to surprise, delight, and inspire your routine. We’ve partnered with hundreds of brands — from cult favourites to emerging innovators — ensuring every box delivers unbeatable value and genuine discovery. From monthly subscriptions to limited-edition and mystery boxes, ROCCABOX is your go-to destination for discovering what’s next in beauty. Loved by thousands, trusted by brands, and always powered by passion — beauty discovery starts here.
Unbox What’s Next in Beauty
Written by the company
- Discover new favourites from trusted and trending beauty brands.
- Each month, we curate a mix of skincare, makeup, and wellness heroes from brands you love and new ones to discover. From limited editions to mystery boxes, ROCCABOX makes beauty discovery effortless.
The ROCCABOX Promise
Because every box should feel as good as it looks.
We guarantee every ROCCABOX contains only authentic, high-quality products from trusted brands. Each box is hand-packed with care, inspected for quality, and delivered straight to your door.
If something arrives damaged, missing, or not quite right — our customer care team will put it right, quickly and fairly. You can always count on us for genuine products, secure delivery, and a service that puts you first.
Because beauty discovery should be exciting, not uncertain.
Contact info
London, United Kingdom
- info@roccabox.co.uk
- roccabox.co.uk
Unbox What’s Next in Beauty
3.5
Average
532 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Monthly self care
This is the one subscription which I genuinely think is worth my money! I look forward to my monthly Roccabox, it's always such a nice surprise. I've used most products and the ones I haven't are given away to friends and family ☺️ There's nothing to fault, thank you guys
May 4, 2026
Unprompted review
Reply from ROCCABOX
Thank you so much for this wonderful 5-star review! 💗
We’re so happy to hear ROCCABOX feels genuinely worth it for you and that it’s become part of your monthly self-care routine — that’s exactly what we hope to bring to our customers.
It’s lovely to know the products are being enjoyed either by you or shared with friends and family too. Thank you for the kind words and continued support — it really means a lot to the whole team. 🎀☺️
I really look forward to my Roccabox
I really look forward to my Roccabox, it’s like a lovely treat every month . Always beautiful items, well presented and delivered exactly on time.
May 5, 2026
Unprompted review
Reply from ROCCABOX
Thank you so much for the lovely 5-star review! 💗
We’re so happy to hear your Roccabox feels like a little monthly treat — that’s exactly the experience we hope to create. It’s wonderful to know you’re enjoying the products, presentation, and reliable delivery too.
Thanks for the lovely feedback and for being part of the ROCCABOX community! 🎀
fab service
April 1, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you found the service fab — that’s exactly what we aim for every time.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
All good
All good . Would recommend from the one experience . Quick, efficient and did exactly as it said on the tin! Thanks guys...
March 6, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re really glad everything was smooth, quick, and exactly as expected — that’s exactly how it should be.
Thanks for the recommendation, and we hope to treat you again soon! 🎀
Good products
April 13, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you enjoyed the products — that’s exactly what we aim for with every ROCCABOX.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you loved the box — that’s exactly what we aim for.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Beautiful Products, Exceptional Value
Prompt Delivery, Beautiful Products, Packaged Safely.
I have tried most products World Wide,
I am a Make-Artist, Hair stylist, over 40 years experience in Fashion.
100 per cent Recommend Rocco Box, my journey began when my Daughter bought me for a Mothers Day Gift, that was 3 years ago, still loving Products.
Pay Monthly, My Own little surprise gift every Month.
March 6, 2026
Reply from ROCCABOX
Thank you so much for the incredible 5-star review! 💗
It means so much to hear this from someone with your experience in the industry — and we’re honoured ROCCABOX has been part of your routine for the past three years. That’s truly special.
We’re so glad you’re enjoying the products, the value, and that it still feels like a monthly treat to yourself. And what a lovely way for it all to start — such a thoughtful Mother’s Day gift!
Thank you for your recommendation and continued support — we can’t wait to keep surprising you each month. 🎀
Great products
March 6, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you loved the products — that’s exactly what we aim for with every ROCCABOX.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you loved the products — and we love the “rocking box” energy! 😊
Hope you enjoy using everything, and we can’t wait to treat you again soon! 🎀
I always look forward to my Roccabox…
I always look forward to my Roccabox each month. Products are well chosen and of good quality. On the odd occasion when I don't need a sample, I share with my friends. It's a lovely way to try products I would not have known about.
April 1, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so pleased to hear you look forward to your Roccabox each month — that’s exactly the experience we aim to create. It’s great to know you’re enjoying the quality and discovering new products, and we love that anything you don’t need gets shared with friends too.
Thanks for the lovely feedback and for being part of the ROCCABOX community! 🎀
Great products for very little money
March 30, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you loved the products and found them great value — that’s exactly what we aim for with every ROCCABOX.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Lovely facial care at fab prices
Lovely facial care at fab prices - feel properly pampered! ❤️
March 27, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you’re enjoying the facial care and feeling properly pampered — that’s exactly the experience we aim for.
Thanks for the lovely feedback, and we hope to keep treating you to more fab finds! ❤️🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so pleased to hear you loved the items, packaging, and value — that’s exactly what we aim for with every ROCCABOX.
Thanks for the amazing feedback, and we hope to treat you again soon! 🩷🎀
I subscribed you Roccabox for a year…
I subscribed you Roccabox for a year long subscription unfortunately.
Of all of the boxes i have received so far, which has been 9 only 1 has been nice.
The rest seem as though any old thing has gone into the box, I cannot wait for my subscription to be over!!!!
April 4, 2026
Unprompted review
Reply from ROCCABOX
Thank you for your review — we’re really sorry to hear how disappointed you’ve been with your subscription. 💗
That’s not the experience we want for our customers, especially over a longer period of time. We aim to offer a balanced mix of products each month, but we understand that if the boxes haven’t felt right for you, that’s frustrating.
We’d really like to take a closer look at your account and understand what hasn’t worked across the boxes you’ve received so far. We’ll reach out to you directly to review this with you and see how we can improve your experience for the remainder of your subscription. 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad to hear your order arrived quickly and that you loved the products — that’s exactly what we aim for.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you loved the products and found them great value — that’s exactly what we aim for with every ROCCABOX.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
There are great things to try and even…
There are great things to try and even if you like only one product out of 5 it's still worth it . The others you can just pack as gifts for stocking fillers or advent calendar . I really loved my April box , all of it.
April 2, 2026
Unprompted review
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We love this way of looking at it — even finding one new favourite makes it worth it, and the rest make perfect little gifts or treats. That’s exactly the kind of flexibility we hope our boxes bring.
We’re especially glad you loved your April box — hearing you enjoyed all of it is amazing! Thanks for the lovely feedback and for being part of ROCCABOX. 🎀
Terrible delivery service
Was left behind bins in the middle of Camden. No one even tried to ring the bell. Found the box torn apart and wet behind the bins days later. Wanted to upload a picture here but not sure where.
March 9, 2026
Reply from ROCCABOX
Thank you for your review — we’re really sorry to hear what’s happened here, that’s understandably very frustrating. 💗
From what you’ve described, this appears to be an issue with the delivery carried out by Royal Mail rather than how the order was dispatched from us. That said, we completely appreciate that from your point of view, the experience hasn’t been acceptable.
Please do get in touch with us directly with your order details and any photos if you have them, and we’ll raise this with Royal Mail and make sure this is properly looked into and resolved for you. 🎀
Promo box through plusnet..
Promo box through plusnet... Not worth the £24 I paid for it, let alone worth £120!.
Nothing in it! Couple of cheapo items with lots of tissue paper, felt conned, wouldn't recommend and wouldn't chance wasting my money again.
March 5, 2026
Unprompted review
Reply from ROCCABOX
Thank you for taking the time to share your feedback — we’re really sorry to hear the Plusnet Mystery Box didn’t meet your expectations. 💗
We understand how disappointing it feels if the box didn’t come across as good value. The advertised value is based on the brands’ official RRPs, but we appreciate that the overall experience and how the contents feel when you receive them is just as important.
Your feedback has been shared with our team as we continue reviewing the product mix and presentation of these boxes to make sure they feel worthwhile and meet expectations. Thank you again for your honesty. 🎀
Contents are amazing
March 10, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you loved the contents — that’s exactly what we aim for with every ROCCABOX.
Thanks for the lovely feedback, and we hope you enjoy every item! 🎀
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