rocdoc.ie Reviews 

They do not offer cash refunds for not used credit.

Excellent customer care provided by Makiesse! Thank you.

Absolutely disgraceful this company are refusing to give a refund for tests that are no longer legally required.

Spoke with Bernice via a chat room and she was very helpful. Bernice answered all my questions regarding testing location and date availability. The experience was very helpful.

Waste of time as they're test is not acceptable to the country I was travelling to.
No refunds for their inadequate service
Does their cert for travel carry the necessary cover for Qatar and how can you work it out before handing over your money !!!!

I got tested before flying several times in the past year. Excellent quality of service. The staff was always very professional and helpful. All the correct documents necessary to fly were provided less than an hour after the test (for antigen). Highly recommend using Rocdoc for testing before a flight.

Homepage/ portal dosent work! Written 'Loading'................ didn't get through to get my invoice.. so I cannot get my expences back from my employer :-(

The result provided does not meet standards, and not accepted in many countries.
Zero refund policy , test not fit for purpose.
Don’t waste your money

I attended RocDoc test centre at Swords Business Campus yesterday for a pre arranged 3:30pm appointment, arriving at 3:20pm.

On arrival, in a line of cars, we were stopped by a security person who simply asked if we had appointment then were instructed to go to the end of the very full car park, to sit for 10 mins (?) then to join the very long queue into the building.

As instructed, I queued, in very cold weather, for approximately 45 mins to access the building. I was then asked for my appointment on my phone to be informed that I could directly go for the test as I had a privately paid appointment. In fact, I should not have been in the queue I was incorrectly instructed to join. This was completely unacceptable.

I was not asked to change my mask or to sanitise my hands. Responses from RocDoc were poor when contacted by phone and email on this matter.

Kyrsty was extremely helpful and helped me adjust my group's appointment time in just a few short minutes. The process couldn't have been simpler or more pleasant. Thank you!

Excellent Customer service from Kyrsty- via chat

emily was as helpful as can be. she guided helped and advised as was necessary. one criticism of the site is that when the chat window is open it covers a lot of the scree that you need to see. but all of the chat people were great and not just a robot, i know they caught my humour.
regards and thanks ian gardner

it was a very good result Tony was very helpful and accomodating. it was a relief that he find a way to resolve my problem.

Tony...was great! He walked me through the process and stayed with me to make sure it all worked for me. He gets the highest rating...and for his patience he should be considered for a promotion when available! Thanks Again Tony!

Krysty was so patient and helpful to me in getting my test booked. I am very pleased.

KYRSTY WAS ABSOLUTELEY FANTASTIC.

A credit to your organisation.

Phillip Duffy

Helped me with traveling back home to the states since new restrictions are in place