Rock My World Travel Reviews 388

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional service, appreciating the personalized and understanding approach to their holiday needs. The booking process is frequently described as easy and stress-free, with consumers noting the efficiency and smooth experience from start to finish. Reviewers are particularly impressed with the detailed planning and proactive communication, often mentioning how the company takes care of all the administrative tasks and even checks in during the holiday to ensure everything is going well. This comprehensive support allows customers to relax and fully enjoy their trips, with many stating they would not book a holiday any other way.

What people talk about most

Holidays

People report positive experiences with holidays. Many customers praise the seamless planning and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Reviewers highlight positive aspects of service, consistently praising the personalized approach and... See more

Booking process

Consumers find the booking process to be a positive experience. Many reviewers highlight the ease and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rock My World are absolutely brilliant. Isobel and the team have booked our holidays to Turkey for 4 years now and always get it right. From advice on the hotels to helping with acquiring special a... See more

Company replied

Rated 5 out of 5 stars

We hadn’t used a travel agent before but found the thought of booking a holiday with our toddler overwhelming given the choice of options. We contacted Isobel and were helped with some really great op... See more

Company replied

Rated 5 out of 5 stars

This was the first time I had used a company to book a holiday. Isobel and her staff listened to what we were looking for and selected a variety of options to suit our needs, they kept us informed at... See more

Company replied

Rated 5 out of 5 stars

We have booked several trips with Isobel at Rock my World. Every time she has been efficient in coming up with options, patient when we have taken time to consider our choices and has a very in depth... See more


Company details

  1. Travel Agency

Written by the company

Independent Travel Agency. ABTA Bonded & ATOL Protected.


Contact info

5.0

Excellent

TrustScore 5 out of 5

388 reviews

5-star
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Rated 5 out of 5 stars

RMW were fantastic from start to…

RMW were fantastic from start to finish. They really listened to what we were looking for and helped us find a great holiday. Hoping we can use them again for our future bookings. Fantastic service. Thank you.

July 8, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Janie,

We are so pleased you felt listened to and that we could help you find the right holiday. It means a lot to hear you would like to book with us again in the future. Thank you for your kind words.

Warm regards,
The Rock My World Travel team

Rated 5 out of 5 stars

Second time we’ve used Rock My World to…

Second time we’ve used Rock My World to organise a trip for us and there service was fantastic. Wouldn’t hesitate recommending to friends and family

July 10, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Derek,

They say second time is a charm, but we think it is just the start. We are so glad you enjoyed the service again and that you would recommend us to friends and family. It is always a pleasure helping you plan a trip.

Many thanks,
All of us at Rock My World Travel

Rated 5 out of 5 stars

Great service!

We used RMW to book our trip to Orlando. Stewart was great when we were booking, and any time we had any questions before we travelled. It was a lot less stressful booking with RMW Travel and would absolutely use them again!

July 1, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Fiona,

We are so pleased you enjoyed booking with us and that Stewart could help make everything feel easier. Orlando is always a big adventure, so we are glad we could take the stress out of it for you. We will be ready whenever you are thinking about your next holiday!

Best wishes,
The Rock My World Travel team

Rated 5 out of 5 stars

Responsive and efficient

We used Rock My World to organise a family holiday to Thailand. Normally we would DIY all our holiday arrangements but, as this one was to a far-flung and unfamiliar place, we decided to use RMW on the recommendation of a friend. We found them responsive both during and after sales. We really appreciated all travel, transfers and accommodation being taken care of efficiently, leaving us able to concentrate on the activities we wanted to do.

July 3, 2025
Unprompted review
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Reply from Rock My World Travel

We are so glad you trusted us with your Thailand adventure, especially as you normally plan everything yourselves. It is great to hear you could focus on the fun while we took care of the rest. That is exactly how it should be.

Warm regards,
All of us at Rock My World Travel

Rated 5 out of 5 stars

Family Costa Rican adventure

Isobel and her team put together an amazing trip around Costa Rica for our family. We are just back and still on a high. They are very responsive and listen and support you all the way. Highly recommended.

July 1, 2025
Unprompted review
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Reply from Rock My World Travel

Hi there,

We are so happy to hear you are still on a high from your Costa Rican adventure. It was a real pleasure to help plan such a special trip for your family and to be there for you along the way. Thank you for the recommendation.

Best wishes,
Isobel and all at Rock My World Travel

Rated 5 out of 5 stars

Great service and peace of mind

The trip was so well organised from the moment we left until we arrived home. It was great to have the wee check in messages, just to be sure we had everything we needed over the course of our holiday. I'd definitely recommend RMW. This is the second time we have used them. Excellent service, giving real peace of mind.

July 13, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Claire,

They say the second time is even better, and we are so glad that was the case for you. It is great to know the wee check-in messages helped you feel looked after from start to finish. Thank you for trusting us again.

Kind regards,
The Rock My World Travel team

Rated 4 out of 5 stars

Happy repeat customers

We have used Rock My world several times and always find the help, guidance and touches great. For example the pre-holiday post which this time was a book about Athens. The messages to support whilst away are really great.

There were a few small things that needed corrected during the booking process because we had some slightly complicated arrangements. These were swiftly corrected.

We continue to like this company and will use them again.

June 28, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Heather,

We really appreciate you coming back to us time and again. It was a pleasure to help with your plans and to send a little piece of Athens your way before you travelled. We are glad the small tweaks were sorted quickly so you could focus on the trip itself.

With thanks,
All of us at Rock My World Travel

Rated 5 out of 5 stars

Great Travel Agent

Fabulous customer service from friendly and attentive staff who took time to understand our needs. Will definitely use again

July 1, 2025
Unprompted review
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Reply from Rock My World Travel

We are so pleased you felt listened to and looked after. It is always our goal to ensure your trip meets exactly what you need, and we would be delighted to help again.

Warm regards,
The Rock My World Travel team

Rated 5 out of 5 stars

Fabulous service

Fabulous service throughout very thoughtful touches very knowledgable consultant in Donna who arranged everything highly recommend

July 11, 2025
Unprompted review
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Reply from Rock My World Travel

We are so glad you enjoyed the experience from start to finish and that Donna’s knowledge and thoughtful touches made a difference. Thank you for the recommendation, it really means a lot.

All of us at Rock My World Travel

Rated 5 out of 5 stars

Another great experience booking with…

Another great experience booking with RMW. Always on hand to answer any questions & very friendly. Highly recommend

July 5, 2025
Unprompted review
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Reply from Rock My World Travel

It is great to hear you had another great experience booking with us. We are always happy to answer any questions, and it means a lot to have your recommendation.

Thanks again,
Your Rock My World Travel team

Rated 5 out of 5 stars

Patient and easy to deal with

Great company to deal with. Very patient in helping us find the right accommodation.

June 28, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Zoe,

We are so pleased we could help you find the right place and make the process feel easy. Thank you for choosing us to be part of your plans.

All the best,
The Rock My World Travel team

Rated 5 out of 5 stars

Third holiday booked with Rock My World…

Third holiday booked with Rock My World Travel
Always provide multiple options, listening to the brief and couldn't be more helpful.
Have never had a bad experience. Another excellent hotel and destination that ticked all of our boxes for our most recent holiday.
Wouldn't consider booking a holiday any other way now

June 29, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Toni,

Third holidays are a milestone we love to celebrate. We are so pleased the hotel and destination were exactly what you were hoping for and that the options we provided helped you find the perfect fit. Thank you for trusting us time and again.

Many thanks,
All of us at Rock My World Travel

Rated 5 out of 5 stars

Sicily

Listened to our request and came up with some great options for specific dates and departures from two different locations. Communications were clear and timely and made the process stress free.

June 13, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Irene,

Sicily is one of our favourite places, and we are glad we could make it fit your dates and departure points without any stress. Clear, timely updates are our thing, but hearing they made a difference is even better.

Thanks for travelling with us,
The Rock My World Travel team

Rated 5 out of 5 stars

Found us a fantastic holiday to suit…

Found us a fantastic holiday to suit our criteria. Excellent communication throughout our experience. Checked all okay after arrival at our hotel which was a nice touch.

June 2, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Fiona,

We are so pleased we found a holiday that ticked all your boxes. It is great to know our updates and that little check-in after you arrived made the experience even better.

Thanks for choosing us,
The Rock My World Travel team

Rated 4 out of 5 stars

I would recommend RMW Travel

We received high quality service from the company but sadly our whole holiday experience was not the best we have had.

June 10, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Maureen,

Thank you for your kind words about our service. We are sorry to hear the trip itself did not live up to expectations, and would be happy to talk through any feedback you have. We always want the journey to be as memorable as the planning.

Best regards,
The Rock My World Travel team

Rated 5 out of 5 stars

They rocked our brief!

From the outset, Isobel led a charge to find the right holiday and with every proposal was refining to the point our exact brief was met - and ultimately exceeded our expectations. Their pre, during and post holiday communication was timeous, friendly and valued. I also know I couldn’t have discovered this holiday without their help. Outstanding understanding of what was required and swift response with accessible and reliable follow up. What could be more reassuring ?

June 2, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Tania,

It was a real pleasure taking your brief and shaping it into something even better than you imagined. We loved being part of the journey from the first idea to the final moments away, and it is great to know our updates along the way made a difference. We will happily take on the challenge of exceeding your expectations again!

Thanks for trusting us,
Isobel and the Rock My World Travel team

Rated 5 out of 5 stars

First time travel agent booking

We hadn’t used a travel agent before but found the thought of booking a holiday with our toddler overwhelming given the choice of options. We contacted Isobel and were helped with some really great options that matched our specific last minute dates. Isobel was in touch just enough and made sure we had everything we needed before we travelled. It was really helpful having WhatsApp to contact her and the team. Thanks for all your help!

May 8, 2025
Unprompted review
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Reply from Rock My World Travel

Hi Kris and Caitlin,

We are so glad you chose us for your first travel agent booking. It was great to find something that worked perfectly for your dates and to make the whole process feel easier, especially with a little one in tow. WhatsApp is such a handy way to stay connected and we are pleased it made things simpler for you.

Thanks again,
Isobel and all at Rock My World Travel

Rated 5 out of 5 stars

all arrangements

all arrangements, flights, accommodation and pick ups all worked perfectly

May 26, 2025
Unprompted review
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Reply from Rock My World Travel

Hi David,

It is great to hear everything came together exactly as planned. We love knowing the journey from take-off to drop-off ran smoothly for you.

Best wishes,
The Rock My World Travel team

Rated 5 out of 5 stars

Best holiday ever!

We had never used travel advisors before but were struggling to find the 'perfect' holiday for my husband's 50th in October 2023. A colleague at work suggested Isobel at RMW and she exceeded all expectations to the extent that I wondered why I'd never sought help before. She listened to our wish list and guided us to the most amazing holiday ever. A truly magical location that even 2 years on, is the talk of so many of our family conversations. The whole experience was delightfully hassle free and sensitively tailored to our budget. We've come back to RMW this year and hope to be just as 'wowed'!

October 28, 2024
Unprompted review
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Reply from Rock My World Travel

Hi Yvonne,

Helping you celebrate such a special milestone was a real privilege, and we are thrilled it still sparks so many happy conversations two years on. Knowing it all felt effortless for you is exactly what we aim for. We are already excited to be planning your next trip and will do everything we can to wow you all over again.

Thank you for trusting us again,
Isobel and the Rock My World Travel team

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