Hi. Please don't let the review cloud your judgement,it's just that I was asked to give a review BEFORE my purchase has been delivered.Im sure that once it has, I will definitely increase to a five s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sadly I didn’t receive the item I ordered and paid for due to a software glitch. A good few days after I placed the order I received an email detailing my cancellation and refund. Then a second email... See more
Fantastic! I purchased an item of clothing for my daughter but there was an error with the size ordered, I contacted them and they immediately rectified it and my order was sent correct, the item is... See more
Eventually received my order over 2 weeks after ordering. Little bit large but seeing as it took so long to come, I've decided against exchanging it. That being said, the t shirt is very good quality... See more
Company details
Written by the company
Small family run business selling Officially licensed music, TV and film merchandise online.
Contact info
OpenSource Cafe Ltd T/A Rock Universe, 38 Southgate Drive, RH10 6HB, Crawley, United Kingdom
- 03337723712
- craig@rockuniverse.co.uk
- rockuniverse.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appalling
Appalling. Ordered 13th May for a concert on the 28th May. Chased on the 24th and arrived on the 3rd June. Will never use again
John Lennon t-shirt
John Lennon t-shirt, fir perfect and its brilliant quality. Just going back on line now to order me next purchase. Thank you. :)
This has been my first order with this…
This has been my first order with this company, I have had a very good experience with them and will become a returning customer.
The package arrived yesterday and the…
The package arrived yesterday and the contents met my expectations. However I was very surprised and moved my the gift and kind note from the retailer in the package.
Excellent quality good comunication
Great t shirt
The Ladies medium T-shirt arrived today
The Ladies medium T-shirt arrived today
Unfortunately the size was more likely to fit a small child
I need to return this item

Reply from Rockuniverse
The t shirt I ordered was great quality!
Simple style.
I love the t-shirts so much. The fit, the materials and comfortability are beautifully made. Couldn't recommend enough. Simple style, superb quality.
Be prepared to wait weeks.
Waited 3 weeks for my T Shirts but they were good quality on arrival. They must buy thier products from abroad or an alternative distributer and don't hold stock clearly as they have different labels on etc amd sizing is slightly different. They don't answer to emails but very quick to respond via Instagram so suggest using that. I am happy with my T Shirts but just be aware of the above.
I am a big fan of the who since 1966!!
I am a big fan of the who since 1966!!! I saw on FB an English rocker with a beautiful Who bathrobe...I find out it was from ROCKUNIVERSE CO. so I made an order, I live in Montreal Canada and everything went very well...fast delivery right size, beautiful color and I am 100% satisfying!!! I would like to visit your company for my next order...lol.I think you're in the same area of Roger Daltrey!!! So thank you for the good service.
Really good quality tshirt great…
Really good quality tshirt great service will definitely use again 👍
Good products but very slow delivery.
DO NOT ORDER from this company 24 hours…
DO NOT ORDER from this company 24 hours to respond when emailed - ordered paid 1 st class postage and 7 days later still not posted out !!!

Reply from Rockuniverse
Great 3 for 2 offer for Metal/Punk T’s
Great 3 for 2 offer for Anthrax and CBGB T-Shirts. Shirts are decent quality and official branding. Order took 16 days so give yourself at least 10 - 14 working days based on my experience. I used Royal Mail tracked so it was a bit more expensive but the 3 for 2 justifies that (£46 inc p&p for 3 T’s). I’ll use again, not the quickest but that is OK from my side as I guess they are busy.
beautiful rock t shirts
received 4 rock t shirts from my my favourite artists 2 david bowie 1 lou reed and one yes and they are excellent beautiful designs ….. i’m the coolest cat on the street and i’m 64! my daughters thought the designs were lovely too so i will have be careful as they might steal one of the bowie ones as they love bowie’s music too …. doesn’t everyone ? over the moon with my beautiful t shirts thanks rock universe. i will be checking out more rock artist t shirts soon … one teensy point ….. not enough genesis t shirts once the biggest band in the world ! thanks again
Took two weeks to ship
Took two weeks to ship, no response to any emails but good product.
Still waiting for delivery but I had to…
Still waiting for delivery but I had to chase them after hearing nothing for a week after order, after which my items were sent out. Items are due tomorrow so this is really a review of order handling and despatch which needs work from the communication point of view.
All items reccived as ordered.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







