Rockuniverse Reviews 

124
•
TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

Hi. Please don't let the review cloud your judgement,it's just that I was asked to give a review BEFORE my purchase has been delivered.Im sure that once it has, I will definitely increase to a five s... See more

Rated 1 out of 5 stars

Sadly I didn’t receive the item I ordered and paid for due to a software glitch. A good few days after I placed the order I received an email detailing my cancellation and refund. Then a second email... See more

Rated 5 out of 5 stars

Fantastic! I purchased an item of clothing for my daughter but there was an error with the size ordered, I contacted them and they immediately rectified it and my order was sent correct, the item is... See more

Rated 3 out of 5 stars

Eventually received my order over 2 weeks after ordering. Little bit large but seeing as it took so long to come, I've decided against exchanging it. That being said, the t shirt is very good quality... See more

Company details

  1. Clothing Store

Written by the company

Small family run business selling Officially licensed music, TV and film merchandise online.


Contact info

3.0

Average

TrustScore 3 out of 5

124 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.0

All reviews

(124)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling

Appalling. Ordered 13th May for a concert on the 28th May. Chased on the 24th and arrived on the 3rd June. Will never use again

June 5, 2022
Rated 1 out of 5 stars

The Ladies medium T-shirt arrived today

The Ladies medium T-shirt arrived today
Unfortunately the size was more likely to fit a small child
I need to return this item

April 19, 2022
Rockuniverse logo

Reply from Rockuniverse

Please contact us in regard to this to give us an opportunity to help you. We offer free returns and exchanges, and there is also a size guide which we keep as accurate as possible.

Rated 5 out of 5 stars

Simple style.

I love the t-shirts so much. The fit, the materials and comfortability are beautifully made. Couldn't recommend enough. Simple style, superb quality.

April 4, 2022
Rated 3 out of 5 stars

Be prepared to wait weeks.

Waited 3 weeks for my T Shirts but they were good quality on arrival. They must buy thier products from abroad or an alternative distributer and don't hold stock clearly as they have different labels on etc amd sizing is slightly different. They don't answer to emails but very quick to respond via Instagram so suggest using that. I am happy with my T Shirts but just be aware of the above.

April 1, 2022
Rated 5 out of 5 stars

I am a big fan of the who since 1966!!

I am a big fan of the who since 1966!!! I saw on FB an English rocker with a beautiful Who bathrobe...I find out it was from ROCKUNIVERSE CO. so I made an order, I live in Montreal Canada and everything went very well...fast delivery right size, beautiful color and I am 100% satisfying!!! I would like to visit your company for my next order...lol.I think you're in the same area of Roger Daltrey!!! So thank you for the good service.

March 30, 2022
Rated 1 out of 5 stars

DO NOT ORDER from this company 24 hours…

DO NOT ORDER from this company 24 hours to respond when emailed - ordered paid 1 st class postage and 7 days later still not posted out !!!

March 25, 2022
Rockuniverse logo

Reply from Rockuniverse

Sorry you are unhappy, however we do advise up to 7 working days for dispatch, but we try our hardest to ship sooner. Had you not cancelled your order we would have shipped your order within this time.

Rated 4 out of 5 stars

Great 3 for 2 offer for Metal/Punk T’s

Great 3 for 2 offer for Anthrax and CBGB T-Shirts. Shirts are decent quality and official branding. Order took 16 days so give yourself at least 10 - 14 working days based on my experience. I used Royal Mail tracked so it was a bit more expensive but the 3 for 2 justifies that (£46 inc p&p for 3 T’s). I’ll use again, not the quickest but that is OK from my side as I guess they are busy.

March 18, 2022
Rated 5 out of 5 stars

beautiful rock t shirts

received 4 rock t shirts from my my favourite artists 2 david bowie 1 lou reed and one yes and they are excellent beautiful designs ….. i’m the coolest cat on the street and i’m 64! my daughters thought the designs were lovely too so i will have be careful as they might steal one of the bowie ones as they love bowie’s music too …. doesn’t everyone ? over the moon with my beautiful t shirts thanks rock universe. i will be checking out more rock artist t shirts soon … one teensy point ….. not enough genesis t shirts once the biggest band in the world ! thanks again

February 27, 2022
Rated 4 out of 5 stars

Still waiting for delivery but I had to…

Still waiting for delivery but I had to chase them after hearing nothing for a week after order, after which my items were sent out. Items are due tomorrow so this is really a review of order handling and despatch which needs work from the communication point of view.
All items reccived as ordered.

February 17, 2022

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