Roller Garage Solutions Ltd Reviews 163

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What can I say? Really great experience from beginning to end. Great communications - explained every step of the process patiently and politely. Great value, great product and cleaned up after themse... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to completion. Our query for a new roller garage door was answered quickly and efficiently. An on-site visit was made and door options discussed. The door was ordered and... See more

Company replied

Rated 5 out of 5 stars

We had a double roller door fitted, it looks very impressive. Darren contacted us quickly, giving an idea of the price before attending. Quick to provide the estimate and solutions to finishing off wh... See more

Company replied

Rated 5 out of 5 stars

Speedy and efficient service. Darren was very helpful and answered all the queries. He took time to explain the qualities of the materials and threi respective sizes. The doors were fitted quickly a... See more

Company replied

Company details

  1. Garage Door Supplier

Written by the company

Roller Garage Solution Ltd specialises in providing innovative and efficient garage door solutions tailored to meet the unique needs of residential properties. With a commitment to quality craftsmanship and customer satisfaction, we offer a comprehensive range of roller garage doors, designed to enhance security, convenience, and aesthetics. Our team of skilled professionals combines years of industry expertise with a passion for delivering superior products and services. Whether it's installation, repair, or maintenance, we prioritise precision and attention to detail in every project we undertake. At Roller Garage Solution Ltd, we understand the importance of seamless integration into the architectural style of your property. That's why we offer a variety of customisable options, including different colors, materials, and finishes, to ensure that your garage door perfectly complements your home or business. As a customer-centric company, we prioritise communication and transparency, working closely with our clients to understand their requirements and provide tailored solutions that exceed expectations. With Roller Garage Solution Ltd, you can trust in reliable, durable, and stylish garage door solutions that enhance the functionality and curb appeal of your property.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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Rated 5 out of 5 stars

Excellent job.

Excellent job.

Very helpful and thanks for your recommendation.

October 31, 2023
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Reply from Roller Garage Solutions Ltd

Many Thanks Jan :)

Rated 5 out of 5 stars

An Excellent Job Done

After 20 years since our house was built, the garage up & over doors were showing their age, both in operation and looks. They no longer matched the rosewood effect of our UPVC doors and windows due to fading, and needed to go. After some research I contacted RGS and Derren was round the next day to give us a quote. The whole visit was very comprehensive and all options for a pair of electric roller shutter doors were gone through. Derren made no attempt at a hard sell for the most expensive, but fully explained the differences of the whole range. We agreed on the SeceuroGlide Roller Excel in Rosewood finish for both doors, and two weeks later Derren was back, ably assisted by John to do the job. Have to say, the doors do look the business, they are an excellent match with the existing doors and windows, and we are very pleased with the outcome. I would definitely recommend this company.

October 13, 2023
Unprompted review
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Reply from Roller Garage Solutions Ltd

Many thanks Bob :)

Rated 5 out of 5 stars

Good service.

Communication was good. Installation happened when Derren said it would. The door looks good and we are very happy with it.

September 11, 2023
Unprompted review
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Reply from Roller Garage Solutions Ltd

Thank you Martin :)

Rated 5 out of 5 stars

Professional with excellent customer service

Derren is a very professional. The company provides excellent customer service and a quality range of garage doors. The installation of a new door has improved the kerbside appeal of our house. Highly recommended!

September 5, 2023
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Reply from Roller Garage Solutions Ltd

Thank you Nina :)

Rated 5 out of 5 stars

5 star service

Derren couldn't have been more helpful. Excellent service from start to finish, highly recommend!

September 5, 2023
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Reply from Roller Garage Solutions Ltd

Thank you Sharon :)

Rated 5 out of 5 stars

Excellent service

It was an excellent service from the beginning to the end by the company. Darren arrived on time to give us a quote for a new garage roller shutter door. It was a reasonable quote. He gave me all the options for the new door. The door was made and installed on time. It looks great. I would not hesitate to recommend the company to anyone.

September 5, 2023
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Reply from Roller Garage Solutions Ltd

Thanks Narinder :)

Rated 5 out of 5 stars

You are genuinely in good hands!!

You are genuinely in good hands with this company, Derren is a lovely man to deal with & you can tell he cares about the end product. I was kept informed through the whole process & was given exactly what I asked for. The quality of the garage door is by far the best on the market! I highly recommend RGS to others & wish every trade worked in the same way, thank you!!

August 18, 2023
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Reply from Roller Garage Solutions Ltd

Many Thanks Martin :)

Rated 5 out of 5 stars

Can not fault the service from RGS

Derren was polite, professional and had a great deal of ‘real’ knowledge!
Our double roller garage door was old and needed replacing but he even spent the time trying to help us fix it when he came to assess and quote. He also spotted that it was an unsafe door supplied by a dodgy company
Can not fault this service at all from start to finish

August 17, 2023
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Reply from Roller Garage Solutions Ltd

Many Thanks Sam :)

Rated 5 out of 5 stars

I found the whole process very smooth…

I found the whole process very smooth and professional from survey and quote through to completion of the works.
I would highly recommend this company to friends and family.

May 17, 2023
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Reply from Roller Garage Solutions Ltd

Thank you John :)

Rated 5 out of 5 stars

I had a great experience with Derren

I had a great experience with Derren. He provided me with a great quality garage door quality at a very reasonable and practical cost compare to the other quotes I got.
He workmanship, responsiveness and services are excellent always providing an appropriate solution my requirements.
I will definitely recommend.

March 16, 2023
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Reply from Roller Garage Solutions Ltd

Many Thanks Andrew :)

Rated 1 out of 5 stars

Avoid Derren...Avoid RGS. Scam!

AVOID DERREN...AVOID RGS...A SCAM...VERY POOR LEVEL OF PROFESSIONALISM.
This is a cowboy service, and I wouldn't encourage anyone to use this service.
He was paid in full, took advantage of a lady who didn't know the workings of the garage, and did cowboy work.
A garage shutter he claimed to have repaired failed to work after he left and when he was informed, he has
declined to return, only because he knew he had damaged the garage shutter.

He is a scam and not fit to provide a service

I can bet that most reviews here are false reviews from friends and family.

You have further demonstrated your poor level of professionalism by smearing my name.

My wife has contacted you severally, but you informed her you were not returning to rectify a garage you completely damaged.

The only reason you have refused to return and come here to smear my character for giving you a poor review is because you are fully aware you completely damaged that garage.

Once again, you are a scam...no wonder no new reviews have come here, sometimes people don't bother to leave a poor review and line with their loss, but my goal is that you never have the opportunity to take advantage of poor families and then resort to smearing the character of poor families.
Trust Pilot is much more professional and will follow this through and not just delete my very poor review of my experience with you.

A good workman will return to review the garage, but you simply declined, and there is proof of that.

October 22, 2022
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Reply from Roller Garage Solutions Ltd

Not valid, not going to entertain lies.

Rated 5 out of 5 stars

Really good service

Really good service, would highly recommend, great doors, Derrren was very friendly and kept us informed about our garage door installation. We are really pleased with RGS. Thank you

March 9, 2023
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Reply from Roller Garage Solutions Ltd

Thank you both :)

Rated 5 out of 5 stars

Electronic garage dooors

Simple no fuss arrangements. Quick diagnosis of the problem and appointment made as early as possible.
The job was finished before the estimated time and all completed to satisfaction. Recommended

March 12, 2023
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Reply from Roller Garage Solutions Ltd

Many Thanks Warren :)

Rated 5 out of 5 stars

Prompt and efficient Service

Derren attended promptly and came back the following day to do the work. He was friendly and helpful and fitted a new garage shutter door motor within a couple of hours. I recommend his services to anyone needing repairs to their garage door.

March 6, 2023
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Reply from Roller Garage Solutions Ltd

Many Thanks Chris :)

Rated 5 out of 5 stars

Excellent service and product

I wanted to change my wooden car port doors for an electrically operated roller door, but wasn't sure it was feasible as the doors were hung at an angle.
I contacted Roller Garage Solutions. Derren was in the area and visited the same day. He thought it possible with some additional brick and wood work. He recommended some tradespeople, that I used and were very good. The door was fitted three weeks after ordering. It looks superb and the remote electric operation is much nicer to open that the old manual wooden gates.
Derren was very helpful and kept me informed throughout the process. I highly recommend Roller Garage Solutions.

December 3, 2022
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Reply from Roller Garage Solutions Ltd

Many Thanks Keith :)

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