I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... See more
Company replied
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Review summary
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Reviews shaping this summary
Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pip... See more
Company replied
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit.... See more
Company replied
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... See more
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Company details
Written by the company
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Contact info
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, United Kingdom
- 01225 332181
- Info@romanrod.com
- romanrod.com
4.9
Excellent
250 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and I always use them as…
Great service and I always use them as we are a Letting Agent .
December 5, 2024
Reply from Roman Rod Ltd
Thanks Vi-let, always happy to work with you and get the job done!
Very helpful
Very helpful, solved our immediate problem and provided a good pointer on how to resolve it. He was very fair and straightforward to deal with and I'd have no hesitation in recommending him to anyone.
December 1, 2024
Quick, accurate diagnosis and saved us £££
Sam came out and investigated smells from bathroom drainage. He quickly diagnosed an issue with shower tray fittings which we were able to quickly rectify. We were only charged the basic call-out fee instead of the envisaged jetting service. Very helpful and friendly service. Thank you!
December 9, 2024
Unprompted review
Excellent Service
Sam was very personable, helpful, efficient and trustworthy. I would recommend him and this business to others.
November 29, 2024
Great service!
We booked Roman Rod in an emergency and Sam was with us within a few hours. His communication was on point and when he turned up he was incredibly friendly, cheery and above all passionate about his job. Which considering the mess our drains were in was quite something! Thanks Sam!
November 28, 2024
Impressive
I’m very impressed by the service provided by Roman Rod. Samuel was efficient, knowledgeable and had all the right kit to find out what was happening in our drains. He also provided detailed feedback on the day of the drain survey. Would fully recommend.
November 19, 2024
Unprompted review
Very satisfied - recommended
Professional, personable and courteous. Responded very quickly. Highly recommended
November 9, 2024
Great service, friendly; quick to respond
Great service; quick to respond on WhatsApp, friendly and explained the job at an appropriate level for me to understand.
October 31, 2024
The was completed quickly and the…
The job was completed quickly and the blockage was cleared in no time.
October 14, 2024
Very friendly and responsive service to…
Very friendly and responsive service to clear a blocked drain for me. Will definitely use Roman Rod again.
October 14, 2024
We had a real nightmare of a job and…
We had a real nightmare of a job and Sam was fantastic and persisted and saved us a much more expensive job in the short term. Thank you Sam.
October 2, 2024
Speedy response - sorted!
Speedy response; came and got the problem sorted with no fuss - explained what was going on - nice and tidy. Cheers!
October 2, 2024
Reply from Roman Rod Ltd
Thanks so much for your positive review!
Very efficient response from Sam at…
Very efficient response from Sam at Roman Rod with unblocking issue. Responded quickly and problem sorted. Thankyou!
September 30, 2024
Reply from Roman Rod Ltd
Thanks Jenny, happy to have been able to help! Thanks for using Roman Rod!
Prompt and competent
Came quickly, sorted the problem efficiently. A family firm which pays attention to detail and offers a good follow up service.
September 26, 2024
Reply from Roman Rod Ltd
Thank you Julia for a great review!
Went the extra mile to accommodate us…
Went the extra mile to accommodate us on a quick survey at a property where we were concerned that they may be a problem. Explained the situation ,which apparently was not an issue!
September 20, 2024
Reply from Roman Rod Ltd
Thanks for the review and kind words Mr Jackson!
Reply from Roman Rod Ltd
Thank you Mohan. Happy to have helped
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