I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pip... See more
Company replied
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit.... See more
Company replied
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... See more
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Company details
Written by the company
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Contact info
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, United Kingdom
- 01225 332181
- Info@romanrod.com
- romanrod.com
4.9
Excellent
250 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communications and timely service
Great communications and timely, friendly, tidy service.
August 5, 2025
Reply from Roman Rod Ltd
Thanks so much for your review! Happy to help in the future if you need us!
Sam
A brilliant service
Sam did a fantastic job for us today. Having a blocked main drain is a stressful situation. I called Roman Rod at 5pm the evening before they were able to make changes to their diary to fit us in as a priority the next morning. Sam arrived by 8.15 and had cleared the drain by 8.30! It was such a relief. I would 100% recommend Roman Rod and their brilliant service. Thank you again
August 5, 2025
Unprompted review
Reply from Roman Rod Ltd
Hi Marc, thanks for taking the time to review our service. It was no trouble at all squeezing you in and I am happy we were able to help on this one. Those drains should stay free flowing but if you do get any more issues then don’t hesitate to call me. Thanks again for the review, really helps Business like mine!
Sam
Really prompt and professional service…
Really prompt and professional service at a very competitive price.
July 30, 2025
Reply from Roman Rod Ltd
Thank you Paul! We aim to be competitive as possible with our prices!
Sam
Reply from Roman Rod Ltd
Thanks Mr Mann! Happy to have been able to help. Call us if you need anything again in the future!
Sam
Excellent experience
Excellent experience, Sam and Steph were proactive, knowledgeable and respectful throughout the visit. They went above and beyond and I would happily recommend them to anyone.
July 25, 2025
Reply from Roman Rod Ltd
Thank you Beth, glad we could help. If you need anything in the future don’t hesitate to call us!
Sam
Friendly and checked other things which…
Friendly and checked other things which weren't part of the job to make sure everything was good
July 21, 2025
Reply from Roman Rod Ltd
Thanks Terry, and thanks for the kind review!
Sam
Sam was just brilliant
Sam was just brilliant. We had problems with flooding in the excavation holes for our extension and he came straight out as work had stopped. He found out our neighbours’ storm drain was blocked and he cleared it that day and showed us the camera inspection after he’d done it. Found out our neighbours had DynoRod out 4 years previously for the same drain, but they hadn’t been able to solve the problem. He also inspected their sewer which looked ok on the camera, but when the dye he recommended was added into that drain, we could see it seeping into our excavation holes. The neighbours are now sorting out their drains and we can get on with our extension. So pleased to get to the bottom of this, our garage has been flooding for years and now we know why.
Thankyou Sam@RomanRod
July 17, 2025
Unprompted review
Reply from Roman Rod Ltd
Michael that’s such a great review to return to, thank you for taking the time to write it. This was a bit of a multi faceted issue and I’m just happy we had the kit to deal and know how to deal with it! Really happy to have been of services, good luck with the work you are having done and let me know if you need me in the future.
Sam
Proffesional service delivered
Sam provided the service we asked for proffesionally and effectively. Sam is very personable and explains what he's doing and why.
Highly recommended and I would use again.
July 7, 2025
Reply from Roman Rod Ltd
Thanks Keith, very kind of you to take the time to review. Happy to have been of service and here if you need anything in the future!
Sam
Amazing and quick service
Amazing and quick service, unblocked a very stubborn blockage as a last resort... Saved a fortune
July 14, 2025
Reply from Roman Rod Ltd
Thanks for your very kind review Chris! Glad we got this one sorted for you and that your drains are now flowing freely once more!
Sam
Professional Service
Sam was very professional, clean and tidy. He quickly identified and sorted our problem.
July 1, 2025
Reply from Roman Rod Ltd
Thank you for the kind review Mr Kirby! Any issues in the future please do not hesitate to get in touch! Sam
Very friendly and helpful
Very friendly and helpful. Our main drain works brilliantly now, so thank you!
June 30, 2025
Reply from Roman Rod Ltd
You’re most welcome, thank you for taking the time to review!
Reply from Roman Rod Ltd
Thanks for your review Ed!
Reply from Roman Rod Ltd
Thanks Patricia, always happy to help anytime!
Reply from Roman Rod Ltd
Thanks David! Appreciate the review
Highly recommended!
We'd had this company in the past and been really pleased with their work. Just the same this time! It was not an emergency, but we had a visit within a day or two and the problem was eventually solved - not without a bit of trial and error, and in the end, the use of a camera. Sam is so pleasant and polite and explains things clearly.
June 3, 2025
Unprompted review
Reply from Roman Rod Ltd
That was a tough one, but glad we managed to get it sorted and flowing for you in the end! Thanks for reviewing, happy to help any time !
Reply from Roman Rod Ltd
Thanks so much for your positive review!
Reply from Roman Rod Ltd
Thanks Pete, that’s what we aim to be! Any issues in the future just give me a call!
Contacted Sunday; drains unblocked Monday morning
Great experience with Roman Rod. Drains blocked on Sunday. I got an immediate response to my Whatsapp message and after sending photos was reassured I could wait a day. Punctual attendance first thing Monday morning. Drains unblocked and useful advice on avoiding the issue again. Excellent customer service!
May 19, 2025
Reply from Roman Rod Ltd
Thanks so much for the lovely feedback — really glad we could help. We always try to respond quickly and give honest advice, especially when it comes to things like drainage which can be a real headache. Pleased to hear the team got things sorted smoothly and that the follow-up advice was useful too. If you ever need us again, just drop us a message — always happy to help!
More help provided than was asked for.
Your representative was very helpful and did more work than we were seeking him to do. He stated that Roman Rod do not rip people off.
if we have other needs in the future, we are likely to employ Roman rod again.
May 21, 2025
Reply from Roman Rod Ltd
Thanks so much for the kind words — really appreciate you taking the time to say that. We always try to go the extra mile where we can, and it’s great to hear it came across that way. We’re proud of how we operate and it’s important to us that people feel looked after, not taken for a ride. If anything else crops up in the future, don’t hesitate to give us a shout — we’d be glad to help again.
Drain removal & advice
Contacted on a Sunday for advice with regards to removal of 2 drains from my back garden. Very very helpful and quick to respond. Suggesting I would need to keep both drains and explaining their uses. Also advised of a blockage and how I would go about unblocking it to prevent any further issues. Absolutely amazing service, would highly recommend, will definitely be in contact in the future if required! Many thanks.
May 25, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for the review Kieran! Happy we were able to help and that you managed to get everything sorted! Any issues in the future then please just let me know!
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