I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... See more
Company replied
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Review summary
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Reviews shaping this summary
Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pip... See more
Company replied
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit.... See more
Company replied
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... See more
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Company details
Written by the company
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Contact info
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, United Kingdom
- 01225 332181
- Info@romanrod.com
- romanrod.com
4.9
Excellent
250 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Quick and reliable
I have known this company for years and they have always be true to their word
Turned up on time and resolve the problem with a smile no matter what the issue
September 18, 2025
Reply from Roman Rod Ltd
Thanks Brian, Great working with you over the years and looking forward to continuing to do so when needed!
Excellent advice
Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pipe on our private land using, his expertise, and connected up to that line instead. This negated long delays, big excavation and possibly higher costs too. Highly recommended!
August 5, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for the review Sam. Really happy to have helped in any way on this one and saved you some time and effort with delays. You’ve got my number, call any time!
Quick call-out with speedy resolution
Quick call-out with speedy resolution, Sam was polite, considerate and efficient
August 27, 2025
Reply from Roman Rod Ltd
Thank you for the kind review Tim, really makes a difference to my day reading positive reviews like yours. Happy to have helped.
Reply from Roman Rod Ltd
Thank you Mrs Northover, anything you need in the future please do not hesitate to call us.
No nonsense!
Fast, friendly and professional service. They provided useful information and went beyond what was expected.
September 5, 2025
Reply from Roman Rod Ltd
Thanks for the review James! We always aim to be as helpful as possible and go above and beyond for our customers!
Sam and the team are first class
Sam and the team are first class, no hesitation in recommending their services.
September 5, 2025
Reply from Roman Rod Ltd
Thank you Justin, this is a great review and much appreciated by myself and the team!
Responsive and effective
Sam at Roman Rod responded quickly to my message about our blocked drain, and as he had a cancellation arise later that day he was able to come over then. He located the blockage and cleared it really efficiently, and reported to me what had happened as I wasn't there at the time. All good
September 2, 2025
Reply from Roman Rod Ltd
Thanks for taking the time to leave a detailed review Adam. More than happy we were able to help!
Very efficient
Very efficient. Cleared my drainage problem the morning I called them. Gave clear advice on the drainage system with a plan for the future.
September 4, 2025
Reply from Roman Rod Ltd
Thanks for your review Alan! Quick and efficient service is what we strive for!
Sam responded to my call very quickly…
Sam responded to my call very quickly and dealt with the problem efficiently, at the time he said he would. He communicated well.
September 1, 2025
Reply from Roman Rod Ltd
Thanks for taking the time to review our service Anne, really happy to have got this sorted for you and checked your neighbours drain while we were there. Any issues in the future please let me know, more than happy to help!
Sam
Excellent
Excellent
Sam was brilliant, came and sorted out a blocked drain and also managed to retrieve a rod head I had got stuck a few metres down the drain. Very professional, competent and friendly service. Would 100% recommend.
September 1, 2025
Reply from Roman Rod Ltd
Really great meeting you Paul, thanks for taking the time to review. I’m really happy we managed to get that rod head back out for you as well, always handy having a camera on board to help when needed!
Anything in the future you need us for, give me a call!
Thanks again
Sam
We had a bit of an emergency with a…
We had a bit of an emergency with a cracked cast iron exterior downpipe and a blockage, causing water damage in the flat. Sam correctly identified the problem and went out of his way to fix it quickly and competently. Excellent service, many thanks.
August 5, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks Peter, really kind of you to leave us a review and help our business stand out against the others. Happy to help again in the future if needed!
Sam
Excellent professional service
I called Sam yesterday as my tenant’s had reported a blocked external drain. He visited the property today messaging me in advance to say he was en route. ( Always handy) Sam called me directly he’d resolved the issue.
Very polite and professional.
September 2, 2025
Unprompted review
Reply from Roman Rod Ltd
Thank you Corinna for using us and for taking the time to leave such a positive review, it means a lot to a business like ours. Any issues in the future please get in touch!
Sam
Roman Rod were amazing
Roman Rod were amazing - quick to respond and happy to help. They gave really good advice and nothing was too much trouble. Would recommend to anyone!
August 29, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks Harriet, very kind fo you to take the time to review our service! Always here if you need us!
Sam
I would highly recommend Roman Rod
I would highly recommend Roman Rod, quick response and did a really brilliant job lowering the manholes which were too high. Really friendly and professional. Left everything really tidy, I am so pleased with the results.
September 1, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for the review Mandy! We were just as thrilled as you were to get those manhole covers down to size and make them fit in with the garden a bit better! Any help in the future please do not hesitate to call!
Thanks
Sam
Outside blocked solid drain
Sam and his team tackled a solidly blocked outside drain, that had caused flooding and managed to unblock it. They were fast, professional, and left the area clean. Definitely recommend their excellent service!
August 28, 2025
Unprompted review
Reply from Roman Rod Ltd
Thank you for the review Patrick! Really happy we could help on a tricky situation you found yourself in and work with the council on getting a permanent fix for the issue. Please call again in the future if ever you need us!
Sam
Reply from Roman Rod Ltd
Thanks for taking the time to review Mike!
Fast and efficient service phoned in…
Fast and efficient service phoned in the morning and they were site by lunchtime.
Clear our blocked drain with no fuss and the cost was very reasonable.
Excellent team and great service, highly recommended.
August 11, 2025
Reply from Roman Rod Ltd
Thanks for the review and kind words Scott, always happy to help you out when needed! Anything you need in the future let me know!
They send emails to the wrong address
August 21, 2025
Reply from Roman Rod Ltd
Hi Pam,
After some investigating, hands up – this one’s on us. When the invoice was first sent, a small typo (one stray full stop) meant it landed in the wrong inbox. Months later it was corrected and paid by the right person, but understandably you were left with the original.
The good news is we weren’t left for long with a late payment – the bad news is we now have a 1-star review to show for it!
I’m genuinely sorry for the mix-up and have made sure it won’t happen again. We pride ourselves on being accurate and professional, so this was a rare slip.
Hopefully you will forgive me!
Sam
Excellent service as usual first class…
Excellent service as usual first class company with a great team
August 12, 2025
Reply from Roman Rod Ltd
Thanks Simon, always on call to help you out when needed. Good to see you again and thanks for reviewing!
All the best,
Sam
quick and efficient service
Sam at Roman Rod responded very quickly to my request for help clearing a blocked down pipe. All sorted in minutes with a high pressure jet, and at a fair price. Happy to recommend.
August 11, 2025
Reply from Roman Rod Ltd
Thanks for reviewing Peter! Having the right kit makes light work of a lot of blockages these days and happy to have been able to help you out!
Sam
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