I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... See more
Company replied
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Review summary
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Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pip... See more
Company replied
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit.... See more
Company replied
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... See more
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Company details
Written by the company
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Contact info
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, United Kingdom
- 01225 332181
- Info@romanrod.com
- romanrod.com
4.9
Excellent
250 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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I had a huge issue with sewerage…
I had a huge issue with sewerage backing up from the mainline and didn't know, at the time, what the issue was. Never having this issue before I had no idea it could be a network issue so I phoned Sam (who we use at work) and instead of taking the job on for the pay he directed me to Wessex Water, who's issue it was, so I didn't need to pay a thing. I really appreciate the honesty and integrity and would 100% recommend (also, he's always there for us at work whenever we've had an issue!)
December 9, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks so much for sharing this thoughtful review reflecting our service. I’m really pleased we were able to direct you to the Water Auhtority and they dealt with it for you. Honesty and fairness is one of our core values here at Roman Rod so it’s really nice to read reviews like this. Have a great Christmas, we’ll be here if and when you need us in the new year!
Prompt response and problem sorted very…
Prompt response and problem sorted very quickly and efficiently. Thank you.
December 5, 2025
Reply from Roman Rod Ltd
Thanks Andy, always appreciate a review and been another great year working alongside you and the team. Merry Christmas!
Reply from Roman Rod Ltd
Can’t argue with that — straight to the point! 😂
Thanks for the review and glad we got it moving again. Anytime you need me, give me a shout.
Quick response and excellent service.
November 19, 2025
Reply from Roman Rod Ltd
Thanks for the review Martin!
Very satisfied customer
Courteous, helpful, and explained my situation clearly, outlining solutions. And punctual.
November 10, 2025
Reply from Roman Rod Ltd
Thanks so much for the review — really appreciate it. Glad we got everything sorted quickly for you. I know how stressful a blocked drain can feel, so happy it was fixed first thing the next morning.
If you ever need anything again, you know where I am.
Sam – Roman Rod Ltd
Fast and efficient
Brilliant quick call out, professional work at a good price. thanks guys
October 27, 2025
Reply from Roman Rod Ltd
Your most welcome, always good helping local business!
report was very clear
October 25, 2025
Reply from Roman Rod Ltd
Thanks for reviewing Matin, I take a lot of pride in my surveys and keeping them clear and easy with no confusing Jargon!
Drain blockage or leak issues
Sam was very professional, polite and knowledgeable. He gave immediate and effective information. Cleared two drains of debris. We're really pleased with the results.
October 15, 2025
Reply from Roman Rod Ltd
Thanks so much for the review — really appreciate you taking the time. Glad we could get everything sorted for you and that you’re happy with the result. If you ever need anything again, just give me a shout.
— Sam, Roman Rod Ltd
Many thanks for an excellent job
Excellent job carried out: quick response, friendly service, great attention to detail.
September 24, 2025
Reply from Roman Rod Ltd
Thanks for the review Tony! Happy to have been able to help!
Very helpful
Very helpful, informative, came within a few hours, cleared the blockage.
October 7, 2025
Reply from Roman Rod Ltd
Thanks so much for such a great review! Happy to have helped!
Fantastic experience
I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated on his ETA, turned up when he said he would and most importantly fixed our drain blockage!! It's such a relief to have it sorted, I wish I'd contacted Roman Rod sooner. Wouldn't hesitate to recommend.
October 13, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks so much for the review — really appreciate you taking the time. I’m glad we could get you sorted quickly; nothing worse than sitting on a drain issue and waiting days for help, so I always try to jump on these things as fast as I can.
Thanks again for choosing Roman Rod, and if you ever need anything in the future, you know where I am.
Unblocked sewer drain
Punctual and showed me how to deal with the situation if it were to happen again. Highly recommended!
October 10, 2025
Reply from Roman Rod Ltd
Thanks for the review Shane, happy to have helped you out on this one!
5 star
5 star! Texted Sam and got a reply instantly. He was over the next day and horrible overflowing drain sorted. He kept me up to date with videos and pictures as I was at work. My neighbours recommended Sam and I wouldn’t hesitate to do the same. Thank you!
October 1, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks so much for this excellent review, it really does motivate me to continue to provide the best service for my customers so is much appreciated. Any problems in the future please don’t hesitate to get in touch!
Sam
Friendly and efficient
Very quickly identified the problem and advised what we needed to do once identified.
October 1, 2025
Reply from Roman Rod Ltd
Thanks for your review Carol, very kind of you to take the time to write a review!
Sam
Professional and friendly
Wouldn’t hesitate to recommend. Sam was friendly and professional and got our en-suite in working order very quickly.
September 30, 2025
Reply from Roman Rod Ltd
Thank you Gemma, really appreciate your review!
Sam
Great service from a local company
Great service from a local company. I would recommend Roman Rod if you have a drainage problem.
October 7, 2025
Reply from Roman Rod Ltd
Thanks Ian, that’s a very kind review and really appreciated by us all here at Roman Rod!
Highly recommended, fantastic service
Impressed by their professionalism and technical knowledge. They also responded quickly and had the latest equipment. Highly recommended.
October 9, 2025
Unprompted review
Reply from Roman Rod Ltd
Thank you Mr Broadway! Glad we were able to help you on this one. Reviews like this really help so thank you!
Great service
Great service. Sam arrived quickly to clear a blocked drain. He was knowledgable, thorough and took time to answer all my questions. A job well done leaving me with peace of mind.
September 26, 2025
Reply from Roman Rod Ltd
Thanks for your kind review Justine, happy to have helped!
Immediate call out and skilled service
October 2, 2025
Reply from Roman Rod Ltd
Thanks so much for your review!
Sam sorted out my blocked drain quickly…
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit. Much appreciated. Thank you
September 23, 2025
Unprompted review
Reply from Roman Rod Ltd
Thank you so much for your positive review. That was one of the more tricky ones but we got there in the end and hopefully you’ll stay clear going into the future now! Thanks again for using Roman Rod, if you ever need us again then please get in touch!
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