I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sam was so helpful, advising us not to connect a new soil pipe into the main sewage system which would then require notifying Wessex Water and lots of delays. We simply located an underground soil pip... See more
Company replied
Sam sorted out my blocked drain quickly despite the complexity. Would definitely recommend this firm as not only did he solve ann unpleasant problem but he kept me informed of the time of his visit.... See more
Company replied
Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... See more
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Company details
Written by the company
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Contact info
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, United Kingdom
- 01225 332181
- Info@romanrod.com
- romanrod.com
4.9
Excellent
250 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Roman Rod Ltd
Thanks for reviewing!
CCTV Drain Survey
Great experience and prompt response to our inquiries, great coverage for CCTV drain survey and detailed analysis thank you!
January 26, 2026
Reply from Roman Rod Ltd
Thanks Xii, always happy to help and help find and fix the issue!
Great service Roman Rod
Great service from Sam at Roman Rod, our drain was unblocked, cleaned and checked in no time. Would highly recommend for being efficient, courteous and professional. Thank you.
January 26, 2026
Unprompted review
No hesitation in recommending Roman Rod
No hesitation in recommending Roman Rod. We have used their services for a number of years at our commercial premises - very prompt response times, effective problem-solvers, happy to discuss complex issues and offer good, clear advice. Always cheerful, too, which is a bonus!
January 12, 2026
Reply from Roman Rod Ltd
Thank you so much for the kind words and for your continued support over the years — it really does mean a lot to us.
We’re glad to hear you’ve found our response times, advice, and problem-solving helpful, and it’s great to know the team’s approach makes a difference too. We genuinely enjoy working through the more complex issues and making sure everything’s explained clearly.
Thanks again for trusting Roman Rod, and we look forward to continuing to support you.
Reply from Roman Rod Ltd
Thanks for the review Tracey!
Great experience with Roman Rod
Great experience with Roman Rod. Sam was very friendly and professional. He quoted for the job, came round really quickly and then sorted the issue really quickly. Excellent service!
January 14, 2026
Reply from Roman Rod Ltd
Thank you very much for the great review — I really appreciate it.
I’m glad I could get round quickly and get the issue sorted without any hassle. Thanks for choosing Roman Rod, and if you ever need a hand again in the future, don’t hesitate to get in touch.
All the best,
Sam
Very Good Service
I contacted Sam on New Year’s Day regarding an outside blocked drain. I wasn’t expecting a reply but he replied within the hour. Sam came the next day and sorted the problem out. I would definitely recommend.
January 2, 2026
Reply from Roman Rod Ltd
Thanks for the review Julie. Glad we got this one sorted for you and in quick time as well. Always here if you need us in the future!
Great service
Great service. Friendly, reliable, speedy, knowledgeable and when the issue was diagnosed. The options were explained well including DIY options. Honest, helpful and for us - good outcome. Thanks!!
January 1, 2026
Reply from Roman Rod Ltd
Thanks Simon, good to meet you during the festive period and really happy to get a positive outcome for you on this one! All the best,
Sam
Quick and efficient service
Sam came quickly, was honest about the prospects but then managed to clear the blockage.
December 23, 2025
Reply from Roman Rod Ltd
Thanks for the review John. Glad we managed to sort this out for you!
Absolutely first class service from Sam
Absolutely first class service from Sam today. The customer service, communication and willingness to help was fantastic. Very knowledgeable and willing to offer the best advice for the problem I had. Sam was a pleasure to deal with - great to see someone so proud of the business he has. Keep it up and thank you. 👍
December 22, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for such a glowing review Robin. Reviews like this help us so much as a business reach more customers just like you. Any issues in the future please do not hesitate to get in touch, it’ll be our pleasure to get them sorted for you. All the best,
Sam
Reply from Roman Rod Ltd
Thank you Simon for taking the time to review!
A cut above the rest
Excellent communication, honest and friendly. I was delighted by the service and would recommend wholeheartedly.
December 16, 2025
Reply from Roman Rod Ltd
Thanks so much for taking the time to review us. Really happy to have been of help!
We've used roman rod before
We've used roman rod before. Service this time as always was outstanding
December 16, 2025
Reply from Roman Rod Ltd
Thanks so much for taking the time to review our service. And thanks for using us again this time. Here if ever needed.
Many thanks to Sam for a punctual…
Many thanks to Sam for a punctual arrival, a job well-done in clearing our stubborn drain and a friendly approach to his customers!
TYVM!
December 10, 2025
Reply from Roman Rod Ltd
Thanks for the review Mr Garner, always here to help if ever you need us in the future with our friendly approach!
Reply from Roman Rod Ltd
Thanks so much for you review! It is much appreciated by us all here at Roman Rod!
Excellent service from a professional…
Excellent service from a professional company. The service was friendly, staff were knowledgable and very tidy. I would highly recommend this company and we will be using them in the future
December 11, 2025
Reply from Roman Rod Ltd
Thanks Mr Louden, been great looking after the drains on your property and keep them running in good shape. Very kind review and I look forward to seeing you again in the new year!
These guys are amazing!
These guys are amazing!
I called Sam late at night and he was out to sort our problem at 7am the next morning..
What a team!
December 10, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks Mark, appreciate the review and always on hand to help you out. Merry Christmas!
Sam is great he fitted us in quickly…
Sam is great he fitted us in quickly and sorted the issue, trustworthy, efficient and friendly! Worldly highly recommend using him.
December 11, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks Nick, always happy to help you out when needed. Have a great Christmas and thanks for reviewing.
Exceptional service!
Drain was blocking, gave Roman Rod a call, he turned up next day at the house when I was away, rang me and said he would do the job immediately. I directed him to the drain over the phone and he just got on with it, and then left. Incredible service, great value, will definitely use him again.
December 9, 2025
Unprompted review
Reply from Roman Rod Ltd
Thanks for taking the time to leave us a review Martin. Glad we got your drain sorted and it could all be done while you were away. Any problems in the future just give me a call. Have a great Christmas.
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